Overall Ratings & Reviews Hotel Syariah GS HERITAGE Kota Metro

The hotel staff was very friendly and helpful during the check-in process. The hotel location is also strategic from the city center and quite easy to access to find food. However, the cleanliness of the room is very lacking. The room smells wet like a carpet that is not dry. The partition wall is not a wall but only wood so it is not soundproof. The door is also not tight when closed, there is still a gap. The TV does not turn on, and the wifi password is also not given at check-in.

The receptionist was not friendly, the man was smoking.

The room is not comfortable, it is noisy, it is not soundproof, the wall is only plywood, not a wall, kwkwkwkwkw, there are a lot of mosquitos, the food is good, it is close to the room, the food is so good that it is good if the room is very small

In the application the information includes breakfast but it's been 3 days and I haven't had breakfast. Try fixing it properly so you don't have any expectations.

Initially I booked this hotel because it was close to the activity location and it was also my first time going to the metro. Value (+): location near minimarket, food stalls, ATM and city center. Value (-): room door made of double plywood, no tissue, no soap, no bathroom key, drinking water must be taken from a dispenser outside the room, dirty sheets, room not soundproof. Conclusion: it doesn't match the price, improvements should be made so that it can compete with other hotels

Hotel located in the city center.

The room smells damp, the carpet is dirty and dusty.

The hotel's power went out as well.

There 's no Internet, TV channel, Hot Water and the room including toilet need renovation.

I don't want to eat rice, even though it includes food, it's really sad.

Hotel sudah sangat strategis, deket sekali dengan tempat makan, tapi sayang kebersihan kamar mandi kurang diperhatikan, mdh2n ke depannya hotel ini bisa diperbaharui karena setiap tahunnya setiap mudik ramai pengunjung.

Hotel nyaman di tengah kota Metro.

Kasur nya agak berdebu, mungkin karena ga banyak tamu, jadi jarang dibersihkan. Tapi lumayan dapat tas bagus, isi sabun: sikat gigi, pasta gigi dan sendal hotel. Menu sarapan nya seperti menu sarapan sederhana dirumah, sesuai lah untuk hotel budget.

Alhamdulillah cukup nyaman stay di sini.

Pelayanan ramah, kamar bersih, fasilitas oke, ramah anak juga. Recommended buat keluarga.

Ordered 6 rooms, nothing was right. There was an AC that seeped the floor so it was muddy, the room was stuffy, musty, the hot water didn't work, the aroma and aura weren't very good, the sheets were oh my God. It's like it hasn't been replaced in a year 😭 breakfast is decent, strategic location, service is okay, the drinking water dispenser near the entrance is dirty. Please improve the cleanliness again.

The room has minimal lighting, the toilet has a gap in the next room, the room is dark. The breakfast was lacking, the rice was soft. Wifi was not given the password because it was struck by lightning.

The mattress smelled of cat urine, there were lots of mosquitoes in the room, cleanliness was not maintained, lots of dirt in the corners of the carpet.

The rooms are clean & tidy. Complete facilities. Friendly service 👍.

For a 1 star hotel class. The price is cheap. Food okay. The room is decent. Friendly service. Near the city center (metro) near places to eat. Across the road there is a mini market.