8.5
Very Good

From 1,799 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.1

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Gerbera
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Family Friendly (15)
Bathroom (14)
Accessibility (13)
Staff Friendliness (12)
Bedroom (12)
Surroundings (11)
Check-in/out Time (11)
Hotel Area (11)
Room Space (10)
Distance to City Center (9)
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Traveler Reviews Hotel Gerbera

Number of reviews per page
20
40

Customer reviews

Diki A.
icon-Leisure
Leisure
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8.4

/10

Reviewed 1 day(s) ago

Strategic location. Cleanliness must be improved and become a serious concern.
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Robiatul A.
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Staycation
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10.0

/10

Reviewed 9 week(s) ago

nice and delicious near Cimoryyy
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+2

1 people find it helpful

N***r
icon-origin-TRAVELOKA

6.2

/10

Reviewed 9 week(s) ago

The bathroom needs to be cleaned regularly. The bathroom smells of rat droppings. It turns out there are lots of rat droppings near the sink.
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3 people find it helpful

Indra K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Friendly service, value for money, great
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1 people find it helpful

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Ribhi R. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

friendly staff very full service, hotel comfort and facilities are very good and make our vacation satisfying even though it's only for a short time for the swimming pool is very clean and well maintained makes the kids not want to stop playing in the water the fish pond is very well maintained even in the gutter there are lots of fish the room is very comfortable and very clean
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2 people find it helpful

I***a
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Staycation
icon-origin-TRAVELOKA

9.0

/10

Reviewed 13 week(s) ago

The superior and deluxe types facing the swimming pool are nice, I don't recommend the others
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Andri W.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

the hotel staff is nice and friendly. keep it up. God willing, I will come back there again
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1 people find it helpful

D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 14 week(s) ago

The friendliness of the staff from the moment we arrived until we were escorted to our room was very good. We will probably come back here again for our next vacation.
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1 people find it helpful

A***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 18 week(s) ago

The place is nice and comfortable for family. The room is spacious, the parking is also, the swimming pool is clean too.
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4 people find it helpful

f***f
icon-origin-TRAVELOKA

8.5

/10

Reviewed 20 week(s) ago

Clean. Beautiful. Cool. The staff are friendly.
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3 people find it helpful

Accommodation's Reply
22 Nov 2024
Good morning. Thank you very much for your review. Looking forward to your return.
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Noor A. K.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 24 week(s) ago

The wifi doesn't work. The place to rinse the swimming pool I scrub it myself because it's mossy. The rest is okay
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3 people find it helpful

A***a
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Leisure
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8.4

/10

Reviewed 24 week(s) ago

A big lesson if you order the same breakfast on weekdays, it's better not to. The food was delivered at 10 am even though I brought children, and even then I had to be reprimanded 3 times before it was delivered. And just fried rice alone costs 60k. So it's better to just buy your own food because there are many sellers around the hotel. But other than that it's good.
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8 people find it helpful

I***a
icon-Staycation
Staycation
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5.6

/10

Reviewed 26 week(s) ago

The good thing about this hotel is its strategic location, near the main road. The rest is bad. Dirty sheets, dusty floor, bathroom smells of urine, food is not much variety 🥲.
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4 people find it helpful

Phimpaphat K.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 27 week(s) ago

Good for location and service. There is wasp in my room, hair on the floor and toilet stain, smell and dust, fungus on pillow case 😂 pool water look very cloudy so we didn't get to swim.

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Accommodation's Reply
08 Oct 2024
Greetings Mrs. Phimpaphat, greetings from the Gerbera Hotel. Thank you for staying and taking your time, hopefully you can come back another time. We apologize for the shortcomings, it will be an evaluation material for our management.
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R***l
icon-origin-TRAVELOKA

9.4

/10

Reviewed 28 week(s) ago

Thank you. Hopefully we can have a vacation at the hotel again.
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1 people find it helpful

Accommodation's Reply
08 Oct 2024
Hello, greetings from the gerbera hotel. Thank you for staying and taking your time. We look forward to welcoming you back, we will make sure to always serve our guests as best as possible.
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C***a
icon-origin-TRAVELOKA

8.2

/10

Reviewed 29 week(s) ago

over all okay, it's just a pity that when I checked the room, it was rich, I hadn't sneezed yet, the water wasn't hot in the thermos, and the sheets weren't changed, they were still dirty, and the bathroom smelled bad :( the place is on the side of the road, so it's easy to find food , the bonus is that the car is washed for free by the caretaker. The staff is also very friendly
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1 people find it helpful

Accommodation's Reply
08 Oct 2024
Hello, greetings from the gerbera hotel. Thank you for staying and taking the time. We really hope to see you again, we apologize for the shortcomings, we will use it as an evaluation material with the management. We will make sure to always serve our guests as best as possible.
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Febrina Y. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 36 week(s) ago

location on the side of the road, quiet atmosphere, cold AC, good food
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Marega Y.
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Leisure
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8.8

/10

Reviewed 37 week(s) ago

Good service, friendly hotel staff, most importantly the location is good. Between Dairyland Ruver and Farm.
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Atika W.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 37 week(s) ago

The hotel staff is friendly, helpful at check-in, strategic location close to the main road, the atmosphere is comfortable and calm, the rooms are clean, neat, the toilets are clean.
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+3

4 people find it helpful

S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 39 week(s) ago

Roadside location, easy access, busy, safe, comfortable, friendly staff.
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1 people find it helpful

Accommodation's Reply
20 Jul 2024
Thank you for the review, sis. Don't give up on staying here. We are waiting for his arrival.
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Number of reviews per page
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