We had a great stay, from finding the place, to check in, till check out. There is no lift at the hotel, but its okay because we are not a heavy packer traveller, beside their staff will offer to carry it to our rooms.Their female front office staff, i'm sorry I didn't get her name, is so sweet, when we arrive she even assist our daughter. All of their staff always have smiles on their face when they see us, which make us feel so welcome and happy. The room is beautiful, clean, and feels homey.. There is free coffee and tea at the common area, its a kitchen where you could heat your food, there is utensils provided too. A wonderful place to stay, I recommend..