Overall Ratings & Reviews Mercu Summer Suite @ Penguin Home

Location close to twins tower & Kampong Bharu. Comfortable & clean hotel.

The wrong information give to guests.

Comfortable hotel, quiet and clean and easy to get to the Twin Towers.

Hard to check in, need to pay expensive deposit

Comfortable room but iron got amik reception pulak.

Unit ok cuma kebersihan masih perlu diperbaiki, respon drp host pun 2/5.. Deposit lambat untuk pemulangan. Call tak berjawab, sdh 24jam masih tidak refund security deposit. Sangat2 kecewa

The cleaning fee so expensive. Twice from the room fee it self.

Toilet hose leaked,shower don’t have hot water If you want keep luggage pay extra 30Rm

room okay, just bed so su**, bed did not comfort for people lay down and sleep, because spring bed so hard and hurt our back, and television did not open channel (owner just put only for monitor)...tv no decoder ...room very clean.all good and nice

The first and the last check in must be 3pm , first things first the host ask for deposit rm 200 , rm 10 for tax , rm 50 for cleaning service he said, which is when I am go in the apartment the bed was so dirty and disgusting so many cockroaches at floor and at bed , dining table, and bathroom, the bathroom so smelly, asking for cleaning fee but the room not clean as he ask not recommended at all . I go to malaysia for 5 nights 4 nights at different apartments never asking for deposit . Fortunately I only 1 night here internet also not connected

clean, perfect what we looking for. We can not turn on the TV, but maybe because we don't know how and we do not ask. Recommended!

The rooms are clean and suitable for accommodation with friends / family, comfortable environment, and the location of the apartment in the middle so as to visit the place you want to visit is fairly close.

the capsule was comfort, but you have to prepare more money (exclude unit price) to deposit room, cleaning tax and tourist tax. service from the owner is very good. enjoy your vacation

Nice rooms with adequate facilities.

Unsatisfactory. TV has no broadcast, parking is expensive, it is difficult to communicate with management, so check in is new to check the room.

Because the owner is rather difficult to work with. He said the cable plugs were broken, he said that they would be replaced the next day, until we checked out, they were not replaced and they were not informed, and we were charged for another 2 days for 70 days. If you rent a car, it's better to stay at the hotel because the price is the same to pay for parking. No access card is given for parking.

strategic location in the center of kuala lumpur, but do not be tempted by cheap prices, because many charges outside that are very burdensome backpackers with mediocre capital like me. I stayed here together with my friend, when I checked in I was charged a tourist tax of RM 30 / person, plus a deposit of RM 100 / person. not to mention when checkout is subject to a RM 50 cleaning charge then in terms of safety, the room does not have a door, fortunately I always carry important items with me wherever I go, because when I return to my room someone has betrayed my private area

Cool and comfortable, hopefully you can go there again.

Clean place. convenient and strategically located close to the Petronas tower and easy to find transportation anywhere. just really recommended 😍

The parking fee must bee paid every day. The room is not clean as I saw from the photo. Please prepare 200 RM for deposit and 50 RM for cleaning fee. If you are easy going people, you can stay here.