8.5
Very Good

From 22 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.5

Location

8.9

Service and Facilites

8.5

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Traveler Reviews Le Grand Hanoi hotel – The Sun

Number of reviews per page
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40

Customer reviews

G***t
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Transit
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10.0

/10

Reviewed 7 week(s) ago

Room is good for the price, the hotel has vintage tiles so at first I thought the floor was old. The bathroom has a dirty corner but overall it is clean and suitable for the price
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2 people find it helpful

H***g
icon-origin-TRAVELOKA

5.7

/10

Reviewed 15 week(s) ago

The hotel's sign is Saigon Sun, not Le Grand Hanoi. Because my flight was delayed, I arrived late. The receptionist told me that there was no standard room left, only a deluxe room, and they would upgrade me for free. However, when I got to the room, I found the room quite dirty, the bed sheets and pillows were yellow, the toilet and bathroom showed no signs of being cleaned before the guests arrived, and the room was quite small. Although the hotel provided instant noodles and bottled water for free, the bottled water was cheap, and the brand was unknown to me. There was also a cooler under the reception desk that sold aquafina 🙂
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2 people find it helpful

Chokyori K.
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Medical
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5.0

/10

Reviewed 19 week(s) ago

The hotel arbitrarily canceled the room 3 hours after booking without refunding the hotel fee. Contacted but not resolved yet.
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5 people find it helpful

Cong H. N.
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5.7

/10

Reviewed 30 week(s) ago

The room is leaking. The curtains are wet. The room is not like the picture.
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4 people find it helpful

V***n
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Transit
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10.0

/10

Reviewed 33 week(s) ago

The room was clean. I wanted to watch TV but I couldn't turn it on. I only stayed for a day so I didn't call the staff.
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2 people find it helpful

N***n
icon-origin-TRAVELOKA

5.6

/10

Reviewed 33 week(s) ago

The name is Lee Grand Hanoi Hotel but when we arrived it was Saigon Sun Hotel. Power outage in the middle of the night from 11pm to 1am due to a problem with the hotel's electrical system. The room is old and run down.
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5 people find it helpful

T***n
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Business
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8.8

/10

Reviewed 38 week(s) ago

The hotel was built a long time ago so the brick floor is a bit old. View overlooking La Thanh station if on a high floor. Plus point, the hotel supports early check-in at 12 o'clock, but late check-out will incur an additional fee. The receptionist is cute.
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5 people find it helpful

Bui T. P. L.
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9.1

/10

Reviewed 38 week(s) ago

The room is a bit old but clean, the hotel has free snacks, free drinks, and cheerful service
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N***n
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Staycation
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6.7

/10

Reviewed 39 week(s) ago

The furniture is too old, the wardrobe is too old, the toilet is also old
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2 people find it helpful

T***n
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9.4

/10

Reviewed 40 week(s) ago

OK. Use standard writing style (spelling, grammar, capitalization and punctuation). Minimize the use of slangs, upper cases, and abbreviations. Original: Reviews should be original and based on personal experience. Clean: Avoid swear words and improper language. Reviews should be appropriate for all ages. On-topic: Reviews must be specific to your stay at the relevant property only. Include enough details and advice that will improve other travelers ' experience. Non-commercial: Reviews should not contain any promotional materials (including links to social media accounts, personal blogs or other websites). Respectful of privacy: Reviews should not contain personal information, including phone numbers, email addresses, or links to other websites.
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2 people find it helpful

Lynda K.
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9.7

/10

Reviewed 48 week(s) ago

Free minibar including instant noodles and soft drinks that was excellent service. They gave me free upgraded room. This is the new renovated hotel. Location is in center that opposite the La Thanh Station. Good for business trip and couples.

1 people find it helpful

Lu Ngc L.
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Business
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10.0

/10

Reviewed 50 week(s) ago

Khach san nay moi đoi chu, đoi ten tu Saigon Sun thanh Le Grand Hanoi Hotel-The Sun. Khach san đa đuoc nang cap. Minh đuoc o tang cao, co cua so, view ra tau cao toc tren cao ga La Thanh. Tuyet voi nhat la đuoc su dung mien phi đo mini bar nhu mi hay nuoc ngot, đo an vat-chua khach san nao free cai nay o Ha Noi luon. Vi tri trung tam, hop cho cap đoi hay đi cong tac nhe.
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Bi Ngc
icon-origin-TRAVELOKA

10.0

/10

Reviewed 50 week(s) ago

rất ok.mình book nhầm ngày nhưng vẫn được phía khách sạn hỗ trợ

1 people find it helpful

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