The experience of staying in an inappropriate place, small water, the air conditioner is not cold, many buildings are damaged, complaints are not responded to, regret staying at this place.

Service and room facilities are not satisfactory.

The staff is friendly but unfortunately many of the facilities do not function properly, hopefully it can be improved again in the future.

If there are many bathing, the bath water becomes very small, the air conditioner cannot be adjusted, the TV is there but there are no channels.

The service is not good in all things. Absolutely not a recommendation.

No towels, ac is not cold, lots of mosquitoes, no soap,

The room is big and nice, only the air conditioner is not cold enough, there is no mineral water, really room only.

Does not match the photo of the room.

Saat cek-in receptionist memberitahukan kamar katanya sudah full booked, padahal saya sudah booked dari siang dan sudah terbayar, lalu diberikan kamar yang tidak sesuai dengan gambar, toilet kotor bukan shower tapi bak kolam, tv tidak nyala, ac tidak nyala, saya minta refund tapi tidak bisa, lalu dipindah kamar di kamar standard padahal saya booked one bedroom villa hanya mendapat kompensasi extra bed yang tipis sekali, padahal saya meminta kompensasi dana karena kamar kan sudah diturunkan levelnya, saat di kamar baru pun ACnya tidak ada remote ACnya harus nunggu kamar sebelah untuk pinjam remote, bukan shower room, saat pagi lampu mati terus air mati terus, duh saya kecewa banget, pelayanan pelayan dari receptionist sampe securitynya minus sekali, fasilitas sudah tua sekali dan tidak sesuai dengan harga yang sudah saya bayarkan, gak lagi-lagi deh ke sini.

Not responsible hotel.. not good for vacation

Phone hotel susah dihubungi petugas hotel kurang ramah

Air conditioning that does not function, bathrooms that are not clean, and frequent blackouts.

The receptionist's explanation is not correct, the air conditioner is not cold enough and the technician needs to learn a lot to communicate with consumers.

No drink water provided, inconvinience environment

You have to pay another Rp 200 thousand, then you can stay overnight. extraordinary business. tricked me.

Because the price does not match the Traveloka Site and the place does not match the price.

Unsatisfied, very different from the photos with real. the price from apps very different with spot until 100%. when I canceled it and the money only refund 25% from real. I hope it can be improved and just want to share with others.

AC has no remote. TV can't turn on. The mattress was rattling. There are millipedes in his room. The floor of the room is dirty.

The hotel location is strategic, but all guests who use the online Traveloka Site are very disappointed, because they have to pay another Rp. 150,000. Info if you want to stay at the Cleopatra hotel, don't use it online.

Bad signal, midnight lights out.