Dear Mr. Rudiyanto, Thank you for taking the time to write a review about your stay at Aston Batam Hotel & Residence. We are delighted to hear that you enjoyed our new hotel building. The comfort of the amenities and the modern atmosphere are part of our commitment to providing every guest with a memorable stay. We hope to welcome you back on your next visit and provide you with an even more memorable experience. Sincerely, Aston Batam Hotel & Residence

Dear Valued Guest, Thank you for sharing your feedback following your recent stay with us. We are pleased to hear that you found our staff to be very friendly and enjoyed the comfortable atmosphere of the hotel. Your kind words are truly appreciated and motivate our team to continue delivering warm and welcoming service. We look forward to welcoming you back to Aston Batam Hotel & Residence in the future. Sincerely yours, Aston Batam Hotel & Residence

Dear Sri T., Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. We sincerely apologize that your request to change the bedsheet due to discomfort and itchiness was not accommodated during your 3-night stay. This should not have happened, and we fully understand how unpleasant that experience must have been. We will investigate this with our Housekeeping team and ensure proper follow-up procedures are reinforced so similar issues do not happen again in the future. We will look into the issue you had and will do our best to rectify the issue with our team to ensure we provide the best service experience for all our guests. Sincerely yours, Aston Batam Hotel & Residence

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Batam Hotel & Residence

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that you enjoyed our spacious Deluxe Twin room, convenient location, clean environment, and fresh seafood selections. It’s great to know that our hotel suited your business trip needs. We also appreciate your suggestion regarding towel service by the swimming pool. While it’s not a major concern, we value every recommendation and will review this with our team to further enhance our guest experience. We’re glad you had a very nice stay overall, and we look forward to welcoming you back on your next trip to Batam. Sincerely yours, Aston Batam Hotel & Residence.

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Batam Hotel & Residence

ChatGPT said: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We appreciate your comments and understand that the limited dining options around the hotel may have affected your convenience. We will look into ways to provide better recommendations and alternatives for nearby dining options to enhance your overall experience during future stays. Sincerely yours, Aston Batam Hotel & Residence.

Dear Valued Guest, Thank you for taking the time to share your kind feedback with us. We’re delighted to hear that you were pleased with our fast check-in and check-out process as well as the friendliness of our team. We truly appreciate your encouragement and reminder for us to remain humble and continue improving our service quality. Your feedback inspires us to keep providing the best experience for all our guests. Sincerely yours, Aston Batam Hotel & Residence.

Dear Guest, Thank you for your feedback. We apologize for the inconvenience caused when using the elevator on the 10th floor. Your suggestion regarding adjusting elevator usage during peak hours is highly appreciated, and we will coordinate with the operations team to improve the guest experience in the future. We look forward to welcoming you back to Aston Batam for a more comfortable experience. Best regards, Aston Batam Hotel Management

Dear Guest, Dear Valued Guest, Thank you for your wonderful review. We’re delighted to hear that you had a pleasant stay and that Mr. Adi and Ms. Jessica at our front desk went the extra mile to assist with your booking reschedule. It’s also great to know you found our property ideal for family visits and enjoyed the wide selection of food and breakfast options. We truly appreciate your feedback and look forward to welcoming you and your family back to Aston Batam Hotel & Residence. Warm regards, Management Team Aston Batam Hotel

Dear Guest, Thank you for your positive review. We are delighted that you were satisfied with the service, room cleanliness, and breakfast at Aston Batam Hotel & Residence. We look forward to welcoming you back. Warm regards, Aston Batam Hotel Management.

Dear Aprilla, Thank you for sharing your experience. We apologize for any inconvenience regarding the room type information you booked. Your feedback is very valuable, and we will ensure that our room and apartment information is clearer and more transparent in the future. We look forward to welcoming you back to Aston Batam Hotel & Residence for an even better experience. Warm regards, Aston Batam Hotel Management.

Dear Guest, Thank you for your positive review. We are pleased to know that you were satisfied with our facilities, location, breakfast, and service. We look forward to welcoming you back to Aston Batam Hotel & Residence soon. Warm regards, Aston Batam Hotel Management.

Dear Guest, Thank you for your positive review. We are pleased to know that you were satisfied with our facilities, location, breakfast, and service. We look forward to welcoming you back to Aston Batam Hotel & Residence soon. Warm regards, Aston Batam Hotel Management.

Dear Guest, Thank you for sharing your experience at Aston Batam Hotel. We are delighted to hear that you enjoyed our location, service, facilities, breakfast, and swimming pool. Positive feedback like this is invaluable to our team, as we strive to continuously provide the best service. We look forward to welcoming you back to Aston Batam Hotel & Residence on your next visit. Warmest Regards, Aston Batam Hotel Management.

Dear Rizka, Thank you for your wonderful feedback! We’re glad you enjoyed our modern, spacious design and the variety of facilities, from our Starbucks® at Peppermint Lounge to relaxing massage treatments. It’s great to hear the bathtub added to your comfort too. We look forward to welcoming you back for another relaxing stay at Aston Batam Hotel & Residence. Warm Regards, Aston Batam Hotel Management.

Dear Guest, Thank you for your positive review and continued trust in Aston Batam Hotel & Residence. We are delighted to know that you and your family have always enjoyed your stay here, from the delicious food, the cleanliness of the hotel, to the friendliness of our staff. Reviews like these inspire us to continue providing the best service. We look forward to your next visit with your beloved family! Best regards, Aston Batam Hotel & Residence

Dear Maria, Thank you for your appreciation and support for Aston Batam Hotel & Residence. We are very pleased to hear that the service and taste of the food in our restaurant have met your expectations. Positive feedback like this motivates us to continue to maintain and improve the quality of our services. See you again on your next visit! Warm Regards, Aston Batam Hotel Management.

Dear Herry, Thank you for sharing your positive experience during your stay at Aston Batam Hotel & Residence. We are very pleased to know that the friendliness and helpfulness of our staff left a good impression on you. Reviews like this are the motivation for us to continue providing the best service. We look forward to your next visit. Warm Regards, Aston Batam Hotel Management.

Dear Christian, Thank you for taking the time to review Aston Batam Hotel & Residence. We apologize for the inconvenience you experienced regarding the completeness of toiletries and the delay in responding to requests. This is certainly not the standard of service we expect from our guests. Your feedback regarding the taste of the food at breakfast is also greatly appreciated, and we have forwarded it to our culinary team for immediate follow-up and improvement. We greatly appreciate your visit and look forward to welcoming you back with a much better experience in the future. Warm Regards, Aston Batam Hotel Management.