7.3
Pleasant

From 113 reviews

Provided by travelers on
Cleanliness

6.8

Room Comfort

6.9

Meal

7.2

Location

7.5

Service and Facilites

6.8

People often mention about Raja Hotel Samosir
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Surroundings (3)
Staff Friendliness (2)
Activity Option (2)
Bathroom (2)
Ambiance (1)
Bedroom (1)
Hotel Area (1)
In-room Dining (1)
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Traveler Reviews Raja Hotel Samosir

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40

Customer reviews

F***a
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Leisure
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8.5

/10

Reviewed 4 week(s) ago

The place is right in front of the beach, so you can see the beautiful scenery and the cool breeze in the morning and evening, suitable for families.
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H***y
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Staycation
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6.2

/10

Reviewed 10 week(s) ago

first impression is not good because one of the staff is really rude.. It feels like we owe him, he's rude, and snappy🙃🙌 The facilities and location of the hotel are pretty good. It's right in front of Lake Toba, so you can take a shower right away The room and bathroom are okay, clean and comfortable. There's quite a lot of trash around the yard.
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n***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

You can add toothpaste and toothbrush
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C***n
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Leisure
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6.3

/10

Reviewed 13 week(s) ago

Not clean enough and facilities are not satisfactory
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Devi J. N.
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Leisure
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8.5

/10

Reviewed 13 week(s) ago

Delicious, fun, close to the beach
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1 people find it helpful

S***l
icon-origin-TRAVELOKA

5.3

/10

Reviewed 13 week(s) ago

Torn towels, no amenities, dirty, expensive, dark.
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Suhut S.
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Leisure
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7.6

/10

Reviewed 14 week(s) ago

During this period I stayed 2 nights, my room was not cleaned after the first night. It has been conveyed to the reception, they said it must be conveyed first before being cleaned, this is strange, it should be cleaned automatically as a minimum standard for a hotel, even though it is not a star hotel, if the house must be ordered first before being cleaned. In addition, drinking water in the standard room was not filled on the second day. Please pay attention to the management to be able to provide minimal service in the future. Thank you.
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2 people find it helpful

S***i
icon-origin-TRAVELOKA

6.3

/10

Reviewed 20 week(s) ago

I thought it was near a church but it turned out to be a cemetery.
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L***n
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Leisure
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5.0

/10

Reviewed 33 week(s) ago

I will never return here. Disgusting bathroom we found centipedes, worms and roaches in the bathroom. Cats and dogs were roaming around messing up the garbage outside the hotel rooms. And the staff couldn't care less. Overall dirty hotel.

1 people find it helpful

L***n
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Leisure
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5.0

/10

Reviewed 33 week(s) ago

Staff is very unprofessional. Hotel is very dirty. Dogs and cats roam around rummaging through the trash bins in front of the hotel rooms. Bed sheets have blood stains. My bathroom has centipedes, cockroaches and worms. Never again!
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4 people find it helpful

Bengcu S.
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Leisure
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5.0

/10

Reviewed 38 week(s) ago

The receptionist was less than friendly and needed to learn from Bali. The room was dirty, the toilet was clogged and the TV was off.
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4 people find it helpful

Bengcu S.
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Leisure
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5.0

/10

Reviewed 38 week(s) ago

The receptionist is not friendly, just change it. Dirty hotel and unprofessional service. Send the staff to study in Bali. How does the staff appreciate guests? The TV won't turn on. The toilet in room 14 was clogged and the whole room smelled.
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2 people find it helpful

D***I
icon-origin-TRAVELOKA

5.4

/10

Reviewed 43 week(s) ago

Terrible. Stuffy room! Smelly! There were cockroaches in the bed! Checked in around 21.00 and checked out at 22.00 because I couldn't stand the smell of the room and toilet. Location on the shore of Lake Toba.
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5 people find it helpful

Nata Y. N.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 47 week(s) ago

Dibawah rata². Harus ditingkatkan kebersihan dan wc nya.

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P***a
icon-origin-TRAVELOKA

8.2

/10

Reviewed 49 week(s) ago

Only got soap, but no toothbrush and toothpaste. The towel is small.
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2 people find it helpful

berman s.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 50 week(s) ago

1. Lingkungannya sangat kotor. 2. Parkir mobil tidak tertib. 3. Banyak pungli untuk masuk ke hotel.

2 people find it helpful

Berlin T.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 52 week(s) ago

Meningkatkan kebersihan area hotel dan jalan masuk ke hotel.

1 people find it helpful

T***a
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Leisure
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5.0

/10

Reviewed 52 week(s) ago

Ngga cocok di sebut hotel. Pantasnya harganya 100 ribu bukan 600 ribu. Hotel berdebu & banyak taik tikus. Fasilitas TV rusak. Kamar mandi kotor tidak ada sabun mandi shampo. Tidak ada pemanas air panas. Penginapan terburuk yang pernah saya nginap.

3 people find it helpful

T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.0

/10

Reviewed 52 week(s) ago

Ngga cocok di sebut hotel. Pantasnya harganya 100 ribu bukan 600 ribu. Hotel berdebu & banyak taik tikus. Fasilitas TV rusak. Kamar mandi kotor tidak ada sabun mandi shampo. Tidak ada pemanas air panas. Penginapan terburuk yang pernah saya nginap.

3 people find it helpful

Hylda P.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 56 week(s) ago

Penginapan nya parah fasilitas nya. Jorok. Toilet juga bermasalah. Tv juga rusak. Pokoknya tidak sesuai dengan ekspektasi, seharusnya nya jangan dbuat ada Tv jika tv rusak. Tidak recommended ini hotel, receptionist nya juga sombong-sombong.

3 people find it helpful

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