Dear Valued Guest, Thank you for choosing to stay at Horizon Hotel Nindia Semarang and for taking the time to share your experience with us. Upon reading your review, we apologize for any inconvenience you experienced during your stay which made your stay less than pleasant. We will inform the relevant department immediately and ensure that this will not happen again in the future. We look forward to welcoming you back to Horizon Hotel Nindia Semarang with even better facilities and services. Sincerely, Kukuh Mulianto, General Manager