8.6
Very Good

From 243 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Staybridge Suites HILLSBORO NORTH, an IHG Hotel

Number of reviews per page
20
40

Top reviews

Kimberley
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely loved this place. It wasn’t like you were staying in a hotel at all, you almost felt like you were sitting in your own home. Very clean, beds are comfortable. Some of the staff were friendly. Something they must work on is their breakfast. Everything was cold except for the waffles. There wasn’t anybody at the front desk almost every time walking into the reception area. Being a manager, it’s nice to see a face and be greeted. During breakfast, there was nobody out there to answer questions or to help with something if needed. I will definitely say again and would refer this hotel to others.
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Dawn
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great experience no complaints would stay here again
Bruce
icon-Leisure
Leisure

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Safe and easy parking.
Julie
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

We arrived at almost 5 and the room was not ready. Thankfully the front desk staff put double people on the room to get it cleaned and ready. The breakfast was very disappointing. We showed up 10 minutes after breakfast started and they were already out of the sausage. The potatoes were cold and tge guy who was in charge of the food went outside to smoke. The shower pressure was a joke. The water came out slower than the water from the sink and no pressure whatsoever. I know our room was not the only one like this as our friend was staying there and said the same thing.
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Michael
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean. Breakfast was underwhelming.
Victoria
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The facilities are definitely nice and very clean. Our room was very comfortable and we appreciated having the larger room. The odd thing happened when we were in the process of checking out. My kids were taking suitcases out of the room to go downstairs and the door to our room had shut, leaving our little (very anxious) dog inside. When they tried to use the card key to open the door and get him, the key access had been turned off already (we had a few mins until 11 am checkout). I asked the guy manning the desk to get us new keys to open the room and get our dog out - it took him a while and he never apologized or barely communicated that he would help us. The person who checked us in the night before had been so helpful and kind, that this left kind of a sour taste in our mouth.
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Kevin

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean and good service
Becky
icon-Business and Leisure
Business and Leisure

4.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Noisy - terrible wifi so I’m not sure why they even offer streaming from your iPhone or pad - dirty carpet - bad show head and low water pressure - paid triple the price from even downtown Bay Area SF 4star in California for so this was terrible. Won’t stay here again
Chelsae
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

We checked in on Friday with two other parties. The rooms hadnt been turned over by housekeeping. We were the last of our group to check in and I offered to strip our beds if the employee would just provide us the bedding and towels. The employee was Patrick and he went above and beyond for us. We left for a game Saturday morning and i asked the front desk to have housekeeping please clean the room because the people before us had vomitted in the sink, toilet and tub as well as broken the air unit off the wall and tried to prop it up with the ironing board, our tv also didnt work. He told us they would try but the room wasnt scheduled to be clean because it was supposed to happen the day before, even though it didnt. I cannot express enough how above and beyond Patrick went for us the first night, all other employees were rude or flat out ignored me when i asked anything. Breakfast both mornings was very limited and either cold or not available, we went down at 730 and 830 both days. We booked over a week ahead of time and the hotel was not prepared for the amount of people who were booked.
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Daniel
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Convenient location and solid grounds and facilities.
Amanda C
icon-Business Family
Business Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

We had a great stay and we will definitely be back soon.
Kristin
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

The staff were very nice and accommodating. Our room was very nice and clean. My only complaint was that they ran out of breakfast and coffee at 8:30am. So, we had to get breakfast on the road.
Korey
icon-Business
Business

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Super friendly
Margo
icon-Leisure
Leisure

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The check in staff Gabe & Patrick were absolutely phenomonal. So friendly & engaging & kind. We ended up staying two nights instead of the planned one night mostly because of the restful, welcoming vibe… after crazy days on the road it was most welcome. Fab facility
Ernest
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Newer
Jillian
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Traveling to the area for the 1st for a baseball tournament. Late arrival and from the moment we did arrive after the drive, was greeted warmly by the front desk who assisted us with getting several things set up in the room. Room has a great lay out for the family, letting the kiddos have their own area and tv. Free breakfast was great with multiple choices. Nice pool. Would definitely stay again.
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Denise
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Heating and cooling was hard to get adjusted. Fan was loud
Joy
icon-Business
Business

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

The property and front desk staff were great! The only issues I had were these: There was a sticky substance left on my desk in my room when I checked in. I went out to my car and tried to get back into the back door at 10:58am (just before checkout) and my card was already cleared and not working for me. Check out is 11am and that is the time it should stop working..not a few minutes before. I had to walk in the slippery ice to the front door to get my card reactivated and it took a lot of unnecessary time to do that...especially since the walkways at back of bldg were not salted. (The front of bldg was salted and had walkable walkways). Regardless of these issues, overall it was a good stay!
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Reyna
icon-Business and Leisure with Pet
Business and Leisure with Pet

10.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

Friendly staff
Stacy

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Clean and convenient
Number of reviews per page
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40