Dear Mr. Eko Widhananto, Thank you for your review and trust in staying at our hotel. We apologize for any inconvenience caused by the room assignment that did not match your request. We try our best to accommodate guest preferences, including requests for adjacent rooms, especially for reservations made far in advance. However, certain situations such as high occupancy rates or other operational needs may affect our ability to accommodate such requests. We greatly appreciate your feedback as encouragement for us to continue to improve the quality of our services. We look forward to welcoming you back in the future and providing a better experience. If there is anything else we can help you with, please do not hesitate to contact us. Sincerely, Ryan Wardhana. General Manager