WORST EXPERIENCE OF MY LIFE. AVOID at all costs. Took us 2 Hours to check-in!! We had to go to their office to check in which is not located beside the building. Once we arrived, there was no one at the tiny office room, to check us in DURING BUSINESS HOURS. We had to wait in front of their office while we tried calling them multiple times and they would not pick up their phone call. We finally could reach them through their emergency line. We were also told that they were overbooked and had to move us to another building which we had no choice but to take. Parking was also a headache. We asked for parking and they gave us a spot at literally the far bottom end corner of the entire parking lot which had no elevator access. We had to take stairs with our heavy suitcases!! Also finding the parking lot was insane. There was no written instructions or diagram of where the parking was located. They just told us off their memory and we were told to find it on our own. We circled around the building for 30 minutes to finally find the underground parking.The entire time I was telling myself i should have just booked a regular hotel, what was I thinking. Finally got to our room and I smell a foul smell coming from the place. It's a very unpleasant smell engraved into the walls of the room, I tried airing it out but it would just come back. Also the place was gross, hair in the dirty bathtub, dusty light switches, stains on the kitchen table and chair, thin mattress. AVOID!