Dear Valued Guest,
Thank you for taking the time to share your detailed feedback. We are truly delighted to hear that you consider Favehotel Nagoya Batam as one of the best Favehotels you have stayed at in Indonesia. Your kind words about our spacious, clean rooms and friendly staff mean a lot to us. Providing a comfortable and welcoming experience for our guests is our top priority.
However, we sincerely regret that your breakfast experience did not meet expectations. We understand how important a pleasant and hassle-free breakfast is to start the day right. Your concerns about the breakfast setup, food variety, queuing, and overall environment have been duly noted. We truly appreciate your candid feedback, and we will take this matter seriously to explore ways to improve the breakfast facilities, food selection, and overall dining experience.
Your suggestion is invaluable, and we will work closely with our management team and owner to address these issues.
Thank you once again for your constructive feedback and for choosing to stay with us. We hope to welcome you back in the future for a much-improved experience.
Best regards,
Hasmuddin Hamid
Operation Manager - favehotel Nagoya Batam