8.4
Very Good

From 30 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

7.9

Meal

8.0

Location

8.2

Service and Facilites

8.0

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Traveler Reviews Fortune Hotel And Convention

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Customer reviews

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MUH A. H. N.
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Leisure
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9.4

/10

Reviewed 7 week(s) ago

Comfortable. Swimming pool is also free to enter. Kids love it.
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E***r
icon-origin-TRAVELOKA

8.0

/10

Reviewed 7 week(s) ago

I ordered a luxury room but was given a bad room, then they said there was breakfast but no one delivered the food.
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L***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Comfortable and appropriate atmosphere, suitable for families and honeymooners. Equipped with a swimming pool to complete all the existing atmosphere.
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A***a
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Leisure
icon-origin-TRAVELOKA

8.4

/10

Reviewed 13 week(s) ago

The breakfast service is not good, especially the one who makes the omelette, the smiley clams seem stiff, the water on the 2nd floor is not strong enough, the room is quite clean but for the red bed decoration, please pay attention to the blanket shawl, it is dirty and itchy, the hotel and room are quite clean. Thank you
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ASNILAWATI
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

The staff are friendly and honest. I left my wallet near the swimming pool at night, I just realized it the next morning, thank God it was already secured by the officers, there were many valuable documents, thanks Fortune.
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Y***e
icon-Business
Business
icon-origin-TRAVELOKA

6.5

/10

Reviewed 26 week(s) ago

The AC is really noisy, disturbing my rest. I have requested a non-smoking room in the app but was given a smoking room.
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2 people find it helpful

D***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

The hotel staff is very friendly and the food is delicious.
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1 people find it helpful

F***y
icon-origin-TRAVELOKA

8.5

/10

Reviewed 40 week(s) ago

The check in and out process is very easy.
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1 people find it helpful

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Debby P.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 42 week(s) ago

Friendly staff, just a suggestion if there could be a trash can in the bathroom.
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1 people find it helpful

h***i
icon-origin-TRAVELOKA

5.7

/10

Reviewed 43 week(s) ago

The room was different from the one booked. Finally asked for a refund from the hotel.
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Chairul A.
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4.8

/10

Reviewed 66 week(s) ago

A different room was ordered, a different room was given. In fact, the ugly room provided. And the room I ordered was given to someone else.
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8 people find it helpful

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Debby P.
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8.7

/10

Reviewed 69 week(s) ago

To check in quickly, there was just a problem that the room key card couldn't be used so I had to go down the stairs again to get the manual key. When I entered the room, it was quite comfortable and clean, but after checking it turned out that there were no hotel slippers :(, then there was only coffee on the table, no tea, that's okay, at breakfast at 08.00 the food, especially desserts, had already run out, so I didn't eat. Deh, dessert, so if you want to take a break, that's fine, the check out process is also fast, so that's fine, but what I mentioned earlier might be material for improvement in the future, regard's.
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4 people find it helpful

Endra G.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 88 week(s) ago

The cockroach is in the bathroom, the shower water is very small in the morning, the internet doesn't work at all.
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4 people find it helpful

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