8.7
Very Good

From 53 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host
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Staff Friendliness (2)
Check-in/out Time (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
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Traveler Reviews Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host

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40

Customer reviews

R***a
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8.1

/10

Reviewed 2 week(s) ago

The room was super nice, spacious, clean, and complete with great facilities like an iron, hairdryer, and even a washing machine. Nothing to worry about in terms of the amenities. Overall, it was really comfortable. The location is also quite strategic, not too far from the Bukit Bintang area. However, what really matters in a hotel is hospitality. Sadly, the staff were not friendly at all. No smiles, very cold attitude, and the way they talked was very blunt, it didn’t make us feel welcome or at ease. Another issue: there's a cash-only deposit of RM300. I didn’t have that much cash, so I had to go out and walk around 7 minutes to find an ATM. They didn’t accept credit cards for the deposit, which was quite inconvenient. During check-in, there were two staff members — one female and one male. The female staff seemed quite unapproachable, while the male staff was slightly better, but still neither of them smiled. Also, note that check-in and key collection isn’t done at the main lobby — you have to go down to B1.
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1 people find it helpful

Binsar Z.
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Leisure
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9.1

/10

Reviewed 4 week(s) ago

new aparthotel located just a step away to the famous bukit bintang and alor street. however the toilet in the room leaked and had a bad smell. overall, i enjoyed stay here especially the skypool view!

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j***d
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Leisure
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10.0

/10

Reviewed 8 week(s) ago

Very clean and spacious nice swimming pool in the 52 th floor

3 people find it helpful

Ricky M.
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9.1

/10

Reviewed 9 week(s) ago

Clean and comfortable accommodation, close to Jalan Alor culinary center
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N***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

One of the best stay experience I have in Kuala Lumpur. It is walking distance to jalan alor, and the property itself is amazing. Very clean and nice design! Definitely we will stay again here for our next visit!

2 people find it helpful

M***y
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Leisure
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9.4

/10

Reviewed 10 week(s) ago

The room I took was a luxury suite, and it was indeed luxurious. The condition of the apartment looked new, spacious and comfortable. Very suitable for families. Feels like home.🤗🥰
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Sendy F.
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Leisure
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10.0

/10

Reviewed 12 week(s) ago

The place is nice and strategic in the city center
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4 people find it helpful

S***G
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7.4

/10

Reviewed 12 week(s) ago

Apart from towels, there are no facilities whatsoever. There are no toothbrushes either.
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2 people find it helpful

sinta m. s.
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8.5

/10

Reviewed 12 week(s) ago

With the help of a sister, I returned my deposit of RM300. I wanted to check out at 7 am but the office was still closed.
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5 people find it helpful

Soe F. F.
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9.4

/10

Reviewed 14 week(s) ago

Clean place. Comfortable complete. The pool view is very beautiful👍😁
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3 people find it helpful

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Akmal
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Staycation
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9.7

/10

Reviewed 16 week(s) ago

Very comfortable and clean. The staff is also very nice and friendly.
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4 people find it helpful

B***g
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Business
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9.7

/10

Reviewed 20 week(s) ago

Beautiful experience and the staff was helpful all throughout my stay in, would be coming back soon ❤️❤️❤️

2 people find it helpful

F***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 21 week(s) ago

Friendly staff, just arrived immediately greeted by the security outside asked and directed to check in, until escorted to the check in room, at check in explained the rules and given the key. Continue to the room which is very spacious with 2 rooms, the door uses a manual lock, the card is used for the elevator. Swimming pool and gym on the 12th floor, aesthetic swimming pool on the 52nd floor. If there is a complaint, just report it and the officer will come quickly. Cooking utensils can be requested if they are not available in the room. We ordered a room with 2 rooms, 1 of which has a bathtub. There is a deposit, the check out process is relatively fast. The distance to the shopping center (alor street, pavilion) is not too far, the road to klcc is relatively close. Recommended for those who are used to walking, for those who bring children or the elderly it is quite easy if you want to walk everywhere
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1 people find it helpful

A***a
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9.4

/10

Reviewed 22 week(s) ago

Staff is friendly and very helpful.
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3 people find it helpful

L***i
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Leisure
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9.1

/10

Reviewed 24 week(s) ago

Room clean, spacious, good location. Group Checked in process quite complicated.

2 people find it helpful

L***i
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9.1

/10

Reviewed 24 week(s) ago

The room is clean and so comfort, Location is quite good. Just lack of mirror in the room.

3 people find it helpful

Rosi G.
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Leisure
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9.4

/10

Reviewed 40 week(s) ago

The most comfortable view from the room is really cool, you can see the twin towers, KL tower, pavilon, there are 2 swimming pools on the 52nd floor, the view is really cool, clean, complete facilities, bathtub, washing machine, microwave, iron, hairdryer, it's really comfortable
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3 people find it helpful

J***y
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9.4

/10

Reviewed 40 week(s) ago

Amazing staying here. Host was fast response and helpful. The unit perfect only sofa need improvement.

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Thi N. N. V.
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6.2

/10

Reviewed 47 week(s) ago

The room are big and looks nice but unfortunately there is weird sound during the night that we could not sleep well. The water also looks a bit not so clean.

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Abdallah Mahmahi
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9.4

/10

Reviewed 61 week(s) ago

Tempat sangat nyaman, bersih, luas. Lokasinya juga strategis, kemana mana dekat,

6 people find it helpful

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