Overall Ratings & Reviews Moonlight QuyNhon Hotel

Affordable rooms, great experience

Friendly and enthusiastic staff

Unethical hotel management: the room had a technical problem (the floor was peeling off, there were signs of collapse, causing fear for the guests). I asked for support to handle it, the receptionist said there was no replacement room, so I asked to refund the full amount I paid after deducting the costs I used because this was an unexpected incident. The guest was not at fault and I suffered many damages such as: booking a new room at midnight was very difficult (in reality, there were very few rooms and additional travel costs and most importantly, the mental damage to the couple and their young child), however, the manager did not agree and asked the guest to bear the cost. The motorbike was rented by the day, but when the incident occurred as above, the guest still had to pay in full. The total monetary damage when booking a new hotel was 600k for the hotel and more than 50k for Grab transportation.

New room, beautiful, clean and very enthusiastic staff ❤️