So far good, every time I go on holiday to JB, I always stay at KSL, since 17 years ago. From there being dinosaurs, until the dinosaurs got lost in the swimming pool hahaha. But never bored 😉
Very strategic loc. You can walk from there to JB city central & all. As for travellers from SG to JB, you can reach the hotel just by walking (connecting floors are there from the JB ktmb station/JB checkpoint, through the mall JB city central at the 3rd floor). The hotel is right across the side of JB city central. I brought luggage (24 cm2) but find it easy to move around from the hotel to the ktmb station (less than 15 mins walk with big luggage).
Toilet Shower good. Hairdryer have to ask end up spoiled. Wifi keep on changing without guess aware and have to ask for it. From reception ask to call room cannot call
It's damn bad. Everything is old and in bad condition. Toilet stinks. Bathtub is rusty. The water heater is not working properly. Aircon not cold. I was in room 1233. Swimming pool is dirty. Breakfast selection is limited and horrible. Seriously the worst hotel i've been in. Do not come to this place. Citrus hotel which is just across and cheaper is much much much better.
The location is very close to Legoland, the bathroom and bedroom are clean, you can leave your luggage while waiting for check-in time without any additional costs.
We are excited at first but when we entered the room I was shocked that its quiet old. Aircon was noisy, bedsheets old like its been used many times and towels are old bathtub was dirty, sink no cover. When your ring accidentally drop then its bye bye. First impression of the food was tastesless like we ordered the ayam penyet the ayam was like no taste and our order was so late to come even though it was late lunch and few people only was there. I hope the management would improve.
I have no idea I booked and paid in traveloka, but hotel unable to trace the booking number. Receptionist is very rude and not helpful at all. Push all the wrong to us … blame us for booking through traveloka. After all the argument, they find out that the booking transfer to trip. Com … but tell us there is no room available? How can this happen? I already paid and voucher received! Please give an explanation! Really feel so disappointed!
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