Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK.
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 – 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from “Photos”
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
HOW TO CHECK DATA USAGE
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Overall Ratings & Reviews 4G eSIM for China, Hong Kong and Macau by GoHub
Traveloka (55)
8.1
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🎟️ Quy đổi vé (11)
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Traveler Reviews 4G eSIM for China, Hong Kong and Macau by GoHub
Number of reviews per page
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40
40
AT
ANTHONY T.
4.0
/10
Reviewed 7 week(s) ago
After deleting esim, my phone back to normal and can be use
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N***o
10.0
/10
Reviewed 9 week(s) ago
The sim is stable, activation is also simple and quick, if you go to China, you should buy it, I find it convenient and it's on discount
I bought 15GB to use comfortably for 6 days
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1 people find it helpful
LB
Le Bich L.
10.0
/10
Reviewed 9 week(s) ago
Fast payment and activation, very easy to use without removing the sim. Network quality when used in China is very stable. Highly recommend!
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n***n
10.0
/10
Reviewed 9 week(s) ago
Haven't used it yet, will start reviewing tomorrow. Quick and easy to insert the sim, but new to use, new to review
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G***t
4.0
/10
Reviewed 10 week(s) ago
I cannot use 2 e SIM with notice that the e SIM is invalid or used.
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P***g
10.0
/10
Reviewed 14 week(s) ago
esim helps me access fb, ig, youtube in china very smoothly, no need to use vpn
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H***A
8.0
/10
Reviewed 14 week(s) ago
I bought the E Sim 3 Package, but it turned out that my cellphone couldn't use the E Sim, so I had to buy another Roaming Package. It's a loss, but from experience, not all types of cellphone brands can use the E Sim, so you have to check and make sure again so you can get maximum use.
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LT
Long T.
6.0
/10
Reviewed 15 week(s) ago
I have done many ways according to the instructions but still have not received the e-mail sending the QR to activate esim, I need it urgently
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SN
Stella N.
4.0
/10
Reviewed 17 week(s) ago
1 day in and I’m still struggling to connect to the network.
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S***g
10.0
/10
Reviewed 17 week(s) ago
Connect to the internet to access apps in Vietnam. Received immediate support when unable to log in to the internet upon arriving in HK. Gohub service has sent a link with timely instructions. Good use
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1 people find it helpful
BL
Bao L. T.
4.0
/10
Reviewed 18 week(s) ago
Went to China Shanghai but bought 2 esims and neither one worked!!! Extremely frustrating!
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K***b
10.0
/10
Reviewed 21 week(s) ago
The quality is good and their response when there is a problem with the SIM card is also very responsive.
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PH
Pham H. P.
6.0
/10
Reviewed 21 week(s) ago
Mainly use alipay for payment but it's very slow, when going to a restaurant to scan the menu it takes a long time to load, especially slow when renting and returning a bike, it takes half an hour to finish, the good thing is that this sim can use google and facebook
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D***e
10.0
/10
Reviewed 22 week(s) ago
The process is fast and immediately active.
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M***t
4.0
/10
Reviewed 23 week(s) ago
I haven’t received any email with the QR for sim activation. Thus, we only wasted our money for this.
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LT
LUONG T. V.
8.0
/10
Reviewed 24 week(s) ago
The SIM can be used on 4G freely and on social networks. However, because it is a Hong Kong SIM, it is difficult to catch a taxi in China.
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NT
NGUYEN T. T. D.
10.0
/10
Reviewed 24 week(s) ago
The consultant on zalo responded very quickly and enthusiastically
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TL
Thy L.
10.0
/10
Reviewed 24 week(s) ago
It is very convenient to buy esim to use. When coming to China, just activate the qr code from the email and click to transfer data to use. Connect with customer support very quickly via zalo. Should use
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1 people find it helpful
T***e
4.0
/10
Reviewed 26 week(s) ago
Can’t not use , no data, scammer
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T***h
8.0
/10
Reviewed 29 week(s) ago
some doubts are sont know who and where to find the answer frim esim.
the term and condition is not clearly specific, example how do we know how many gbps we use so far, or how much we use on the day, are we hitting 1gbps soon,etc