Hongkong e-Visa Service for Vietnamese Citizens

I hope Traveloka will review the attitude of the support staff, I didn't have time so I booked the service, otherwise I would have done it myself, but the staff contacted me very slowly. At 10:42, they started texting me, then I replied, but it was not until 12:00 that you replied again, ok, it was lunch break so I didn't ask you to reply immediately. Then it was 1:45 and you still hadn't responded, so I called again and you said you just finished lunch break and now you're replying with detailed information and you also told me "if there's anything unclear, just text me". And I texted something I didn't understand at 4:12, then you didn't reply anymore until the next day, still no reply. I won't show the message image so as not to affect you. Then this afternoon, when you replied when you found out I was younger, you said in a threatening tone that "you look younger", you didn't take care of any customers, so you used your age to say that, from the beginning you introduced yourself by name and I also introduced myself the same way, I still said yes.

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