Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK.
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 – 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from “Photos”
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
The emails came in very quickly, and explained exactly what needed to be done, and we were able to activate the Sim card at the airport with minimal effort by simply scanning the QR code. Turning on one Sim card in the iPhone settings was quite easy..
Available Ticket(s) for You
Overall Ratings & Reviews 4G eSIM for Indonesia by GoHub
Traveloka (15)
8.8
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From 15 reviews
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⭐️ Chất lượng sản phẩm/dịch vụ (8)
🎟️ Quy đổi vé (5)
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Traveler Reviews 4G eSIM for Indonesia by GoHub
Number of reviews per page
20
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40
AIMAN B. M. R.
10.0
/10
Reviewed 10 week(s) ago
the email came late, I have to contact the service provider before they email me with the QR code and instruction.
its fast and cheaper than my roaming.
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SI
Suharto I. I.
6.0
/10
Reviewed 11 week(s) ago
there is no staff or booth at Jakarta. from one end to other end, I couldn't even seen the booth or staff.
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M***d
10.0
/10
Reviewed 12 week(s) ago
Good service and flawless eSIM while using in Indonesia
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U***r
10.0
/10
Reviewed 12 week(s) ago
It was good service while book flight ticket and easy. Any the price also good.
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D***y
10.0
/10
Reviewed 15 week(s) ago
The speed is quite good, getting to the airport and turning on roaming gets 4 hours straight, past Nusa Penida, the coastal area has 4 hours and the forest roads sometimes don't.
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NS
Narawadee S.
10.0
/10
Reviewed 40 week(s) ago
Easy to use, convenient, very good, recommend. Using it for the first time but activating it is not difficult at all.
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TT
Tin T.
6.0
/10
Reviewed 45 week(s) ago
the connect is weak. can't connect almost time
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TL
Thơ L. U.
6.0
/10
Reviewed 48 week(s) ago
The network is too slow and often loses signal. My friend bought a network sim at Bali airport and it runs well, is stable and much stronger. But I often can't access the network.
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LQ
Luu Q. D.
4.0
/10
Reviewed 50 week(s) ago
The e-sim did work
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Phạm H. Q.
10.0
/10
Reviewed 53 week(s) ago
Everything is perfect. 4G runs smoothly. No lagging. I love it and I will recommend it to my friends.
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JEFFREY R. K.
10.0
/10
Reviewed 57 week(s) ago
The emails came in very quickly, and explained exactly what needed to be done, and we were able to activate the Sim card at the airport with minimal effort by simply scanning the QR code. Turning on one Sim card in the iPhone settings was quite easy..