EN | VND
Deals
Support
Partnership
Bookings
Log In
Register
Register
Hotels
Flights
Bus & Shuttle
Airport Transfer
Car Rental
Things to Do
More
Help Center - Hotels
HELP CENTER HOME
/
HOTELS
/
ACCOMMODATION BOOKING
/
PRE BOOKING
Pre Booking
Price and Payment
I want to understand what non-refundable or free cancellation means
What are the advantages of booking a Pay upon Check-in room?
Where is Pay upon Check-in available?
What does non-refundable or free cancellation mean?
If I book an overseas accommodation in my country’s currency, what currency will I be charged in when I pay for my stay at the accommodation?
Can I pay for my booking by cash at the accomodation?
Hotel and Room Information
How can I find the perfect hotel for my destination?
How to Book a Hotel
Finding Hotels in a Particular Area
Booking a Smoking Room
Hotel Room for Hourly Usage
Room Availability Info
Additional Services
Late Check-in
Requesting an Extra Bed
How to Make a Special Request for My Hotel Booking
Is it safe to share my Credit/Debit Card details when I book?
General Product Information
Which hotels or room types are eligible for easy reschedule?
Am I guaranteed to stay at the accommodation that I’ve booked?
What will happen if I don’t show up at the accommodation during my stay period?
Confirm Booking in Traveloka Extranet System (TERA)
Partner with Traveloka
Payment Partners
About Traveloka
How to Book
Contact Us
Help Center
Careers
About Us
Follow us on
Facebook
Instagram
TikTok
Youtube
Telegram
Products
Hotels
Flights
Bus & Shuttle
Airport Transport
Car Rental
Things to Do
Cruises
Villas
Apartments
Other
Traveloka Affiliate
Blog
Privacy Notice
Terms & Conditions
Register Your Accommodation
Register Your Experience Business
Traveloka Press Room
Regulation for operation
Vulnerability Disclosure Program
APAC Travel Insights
Download Traveloka App
Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Ward 7, District 3, HCMC
Copyright © 2025 Traveloka. All rights reserved