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Australia (18,676 Hotels)
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State of Queensland (4,647 Hotels)
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Gold Coast (826 Hotels)
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Surfers Paradise (317 Hotels)
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JW Marriott Gold Coast Resort & Spa
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JW Marriott Gold Coast Resort & Spa
Hotels
9.0
/10
Exceptional
974 reviews
What Guests Say About Their Stay
Rania
10.0
/ 10
Amazing resort you feel like your overseas. The staff are all Amazing and friendly service is perfect from the moment you walk in. They have so much for the kids to do. We had an amazing time here cant wait to come back.
kevin
10.0
/ 10
Wonderful from check in by Yvette who was so helpful and informative all the way to check out
Great staff and great service even though hotel was full
kevin
10.0
/ 10
From reception to check all was fantastic
Great staff who were so friendly even though the resort was busy and they were busy too
In the Area
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158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in JW Marriott Gold Coast Resort & Spa
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Per room per night (excl. taxes & fees)
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What's around JW Marriott Gold Coast Resort & Spa
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158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
Discover More About JW Marriott Gold Coast Resort & Spa
Location
JW Marriott Gold Coast Resort & Spa is located in area / city Surfers Paradise.
About JW Marriott Gold Coast Resort & Spa
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from JW Marriott Gold Coast Resort & Spa exclusively for you.
JW Marriott Gold Coast Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at JW Marriott Gold Coast Resort & Spa.
All facilities in JW Marriott Gold Coast Resort & Spa
Others
Things to Do
- ROMANTIC_PACKAGE
- Hot tub
- Outdoor pool
- Picnic area
- Garden
- Beach towel
- SHOPPING_ON_SITE
- Beach umbrella
- Spa
- Marina
- POOL_CABANAS_SURCHARGE
- Waterslide
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Banquet
- Ballroom
- Smoking area
- Terrace
- LOCKERS
- PARKING
- PARKING_SURCHARGE
- LAZY_RIVER
Business Facilities
- CONFERENCE_CENTER
- Business center
- Meeting facilities
- Conference room
- CONFERENCE_SPACE
- Computer station
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- CHILDREN_GAMES
Transportation
- Valet parking with surcharge
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
Sports and Recreations
- Fitness
Kids and Pets
- Supervised childcare
Shuttle Service
- Airport transfer with surcharge
In-room Facilities
- TV
Accommodation Policy & General Information in JW Marriott Gold Coast Resort & Spa
Important Note
- Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
- Covered self parking fee: AUD 24 per day (in/out privileges)
- Covered valet parking fee: AUD 45 per day (in/out privileges)
- Nearby parking fee: AUD 5 per day (3281 ft away)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 75.0 per night
- Credit card charges are subject to a surcharge of 1.95 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at JW Marriott Gold Coast Resort & Spa | 223 |
Number of floors in JW Marriott Gold Coast Resort & Spa | 28 |
Another facilities in JW Marriott Gold Coast Resort & Spa | ROMANTIC_PACKAGE, Hot tub, Outdoor pool, Picnic area, Garden |
Frequently asked question in JW Marriott Gold Coast Resort & Spa
What are available facilities at JW Marriott Gold Coast Resort & Spa?
There are top facilites at JW Marriott Gold Coast Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Gold Coast Resort & Spa?
The standard check-in time at JW Marriott Gold Coast Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does JW Marriott Gold Coast Resort & Spa provide breakfast?
Yes, JW Marriott Gold Coast Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in JW Marriott Gold Coast Resort & Spa
Traveloka (4)
Other sources (974)
9.0
Exceptional
From 974 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.2
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Traveler Reviews JW Marriott Gold Coast Resort & Spa
Number of reviews per page
20
40
Top reviews
Rania
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing resort you feel like your overseas. The staff are all Amazing and friendly service is perfect from the moment you walk in. They have so much for the kids to do. We had an amazing time here cant wait to come back.
kevin
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Wonderful from check in by Yvette who was so helpful and informative all the way to check out
Great staff and great service even though hotel was full
kevin
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
From reception to check all was fantastic
Great staff who were so friendly even though the resort was busy and they were busy too
Kristy
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel Room and facilities were great. Misbehaving children at breakfast and around the pool ruined what could have been a lovely stay.
David
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Definitely not a high class JW!
N J
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It's good, yep. A tad pricey though. Most incredible swimming pool I've ever seen.
Jay
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Had some complications and had to leave early, staff were wonderful with helping me out, Will definitely be back for my next holiday
Shellie
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We have stayed at JW quite a few times, and this stay was our worst experience to date. Poor customer service, breakfast waiting times excessive, pool service poor, chicken served partially uncooked, seafood not fresh (prawns rubbery and oyster kilpatrick served cold) It seems that more attention is being being focused on over cramming the hotel with maximum guests to make larger profits, than concentrating on each guests individual needs being met to make them feel important. Will think twice about staying her again!
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Nicole Chong
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing experience from check in through to check out. The staff are all so helpful and patient and the hotel is so clean and well kept. The facilities and options for children entertainment made our stay so enjoyable in this luxurious hotel. We can’t wait to stay again!
Sophie
Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent! Will stay again.
Yunus
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The biggest swimming pool 5 star hotel in the gold coast also the best bathroom with awesome shower and huge bathtub. Also the best ocean view and the pool from level 12.
The only thing that I did not like the bed was not comfortable at all the double bed was too soft and the pillow also too thin which they should provide a good quality comfortable queen bed as well as all the pillows.
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guada
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Excellent staff , friendly and very helpful
Lauren
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Had a two nights stay and it was fabulous. Didn’t even leave the resort because the pool area was just amazing.
Ben
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Pool service was gross and terrible. Dirty cups everywhere. Bar staff were sloppy. Drinks over priced
David Ronald
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
After staying at various locations throughout the Gold Coast the JWMarriott is by far the best. The staff were exceptional and could do any more to make your stay enjoyable. I highly recommend the location and the resort
Stephen
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Check in @ 3pm is way to late in the afternoon, had to sit around for hours, waiting for my room, will go elsewhere next time
Suraiya
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room was lovely and well decorated. Clean. Had all the amenities I required.
Teresa Louise
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Absolutely amazing stay!!! The facilities were stunning and the staff were so lovely and helpful!
Aram
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We booked an ocean view king room for approx $500 per night over the city view, only to have at best partial view (needed to go out onto the balcony to see the ocean. On arrival we were offered a city view room as our room want ready we opted to wait and get the ocean view room and went to the pool for a couple of hours before was ready. Only to find that it was not a ocean view room.
When i checked the room i was told that it was classified as an ocean view room, i restated that on booking it did not say partial view and the photo's were ocean view and that it should be corrected as I wouldn't have booked the room if it had stated partial view. On checking with there manager they offered a $100 discount on the night (far less than the $500/night difference in rooms (as a gesture of good will and i was not looking for a discount, only raising that it wasn't as described or intended) Also note, i was not aggressive or rude, only want to check if there was a mix-up and get the price adjusted to the correct rate.
Although i was disappointed in the room, the service and facilities are what you would expect but I will not stay with JW Marriott again.
Read More
Lisa
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Fabulous
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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