Hidden Valley Resort, Ascend Hotel Collection

Resorts
7.4
/10

Pleasant

984 reviews

What Guests Say About Their Stay

Makayla
10.0
/ 10
The staff was very nice and helpful. The cleaning of the rooms themselves was done fast while we were out. Was a very nice room conveniently beside the ski hill which we did go to. Overall great experience would come back.
Chen-Fu
10.0
/ 10
spacious and clean room with good lake view, very comfortable for morning walk in the fall season !
JILL
10.0
/ 10
i didn't like expedia charging me more than the hotel rate. in future I will book directly with the hotel and not use expedia
In the Area
See Map
1755 Valley Road W, District Municipality of Muskoka, Ontario, Canada, P1H 1Z8

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Hidden Valley Resort, Ascend Hotel Collection is a resort in a good neighborhood, which is located at District Municipality of Muskoka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hidden Valley Resort, Ascend Hotel Collection

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1755 Valley Road W, District Municipality of Muskoka, Ontario, Canada, P1H 1Z8
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Discover More About Hidden Valley Resort, Ascend Hotel Collection

Location


Hidden Valley Resort, Ascend Hotel Collection is a resort in a good neighborhood, which is located at District Municipality of Muskoka.

About Hidden Valley Resort, Ascend Hotel Collection

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hidden Valley Resort, Ascend Hotel Collection.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hidden Valley Resort, Ascend Hotel Collection exclusively for you.

With all facilities offered, Hidden Valley Resort, Ascend Hotel Collection is the right place to stay.

All facilities in Hidden Valley Resort, Ascend Hotel Collection

Others Hidden Valley Resort, Ascend Hotel Collection
Others

Things to Do

  • Beach umbrella
  • Indoor pool
  • Private beach
  • Spa
  • Beach towel
  • Outdoor pool
  • Sauna
  • Steam room
  • Beach sun loungers

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • RECEPTION_HALL

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • SMOKE_FREE

Business Facilities

  • Conference room
  • MEETING_ROOM
  • CONFERENCE_SPACE

Sports and Recreations

  • Ski storage
  • Outdoor tennis court
  • TENNIS_COURT

Food and Drinks

  • Bar
  • Breakfast

Hotel Services

  • Wedding service
  • 24-hour Receptionist

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • GIFT_SHOP_OR_NEWSSTAND

Accommodation Policy & General Information in Hidden Valley Resort, Ascend Hotel Collection

Important Note
  • Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hidden Valley Resort, Ascend Hotel Collection
99
Number of floors in Hidden Valley Resort, Ascend Hotel Collection
3
Another facilities in Hidden Valley Resort, Ascend Hotel Collection
Beach umbrella, Indoor pool, Private beach, Spa, Beach towel

Frequently asked question in Hidden Valley Resort, Ascend Hotel Collection

What are available facilities at Hidden Valley Resort, Ascend Hotel Collection?
There are top facilites at Hidden Valley Resort, Ascend Hotel Collection such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hidden Valley Resort, Ascend Hotel Collection?
The standard check-in time at Hidden Valley Resort, Ascend Hotel Collection is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hidden Valley Resort, Ascend Hotel Collection provide breakfast?
Yes, Hidden Valley Resort, Ascend Hotel Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hidden Valley Resort, Ascend Hotel Collection

7.4
Pleasant

From 984 reviews

Cleanliness

7.6

Room Comfort

7.8

Location

8.2

Service and Facilites

7.8

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Traveler Reviews Hidden Valley Resort, Ascend Hotel Collection

Number of reviews per page
20
40
Top reviews
Shannon
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I enjoyed the scenery surrounding the resort.
Alaric
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Ski resort is so close to the hotel
Cass W.S.
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Na
Opeyemi
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed our stay at the property
Vesra

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

I used to go to this resort a few times a year. I haven't been since COVID. The quality of everything was down tremendously. The room was cold. Even though they changed my room hoping the next one be warm, it wasn't. They used to had a good chef and bartender. The new ones had no clue about food allergies. The food was tasteless and cold.
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Makayla

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very nice and helpful. The cleaning of the rooms themselves was done fast while we were out. Was a very nice room conveniently beside the ski hill which we did go to. Overall great experience would come back.
Christine
icon-Leisure
Leisure

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
Mohsin
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Mohsin
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Aliyah
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The staff were very welcoming but the property is very old and needs a lot of work. When we went to go use the dinning service in the morning they weren't around to serve anyone. The tub had patched up parts and when asked to fix a clogged drain it wasn't done. The doors were not closing properly and with a simple push would be opened despite the lock on the door that didn't work. The hot tub was nice but the cleanliness of the swimming pool area and tub were filthy. It's a beautiful area with not much to do. Otherwise a nice break from reality.
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Abel
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The location is beautiful, the staff are welcoming and rooms are very clean. The 30$ resort fee is a bit unfair (includes wifi, parking, swimming bath towels) as these should be built into the price of the rooms just like every other hotel/resort. The food was also delicious for 15/person. Overall i would visit here next fall for sure!
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Danielle
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
Megan

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

So fun!
Chen-Fu
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

spacious and clean room with good lake view, very comfortable for morning walk in the fall season !
Steve
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

This place may have potential, but sadly, it rests on its laurels and falls short on many levels. The general upkeep is a problem. There are gross carpet stains in the halls, water stains on ceilings, and the resort looks worn and dated, generally speaking. The restaurant service was disorganized, slow and painful to endure. The kitchen was also disorganized and the food was mediocre at best. We should have been partially comped for the meals and service, but there was no one in charge to speak to. The only saving grace is the view which is simply gorgeous with the fall colours. Is it worth the price of a night's stay at Hidden Valley, I don't think so.
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Markus
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

We love hidden valley for a northern getaway!
Verified traveler

4.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful surroundings and the pool, hot tub, and restaurant all had the wow factor!! Our room had two doors to adjoining rooms and they were clearly paper thin because it was unreasonable how loud it was!! We had screaming babies for HOURS on both sides of us and those poor families would have had no clue how much those cries carried into other rooms. Basic things in the room were also not taken care of such as any soap in the bathroom dispenser or a working coffee maker. With a few minor adjustments, this would be a stunning place to stay!
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Adrian
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Nothing was mention about the deck or the beach, restaurant.
John R
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Very nice accommodations in a stunning location!
Jia Bin
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

good experience. beautiful lakefront, quiet stay.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.