St. Eugene Golf Resort & Casino

Interesting hotel with a lot of history enjoyed the pool, hot tub and Steam very quick visit

A great one night stay! Great room...great staff...amazing!

A picturesque property. Nice cosy room with a balcony.

Property is beautiful. Service is lacking especially in the restaurant. I was asked 3 times to pay for my buffet breakfast. I told them to simply give me a check at the table. Next they asked for my room number...which I provided. Next I proceeded to the buffet which was devoid of food. Then I got asked again to pay while In front of a room full of patrons. Absolutely awful staff in the restaurant. Short girl dark hair glasses...should be working in a convenience store not a nice restaurant.

Great service and nice area. The rokms were abit outdated but vlean and comfortable.

The outdoor heated pool and jacuzzi area was wonderful! The beds were comfortable.

All Good

Not much that I didn’t like stay was awesome lovely accommodations and vary nice staff

We like staying here, but if you stay in a hockey weekend be prepared for loud hallways and kids playing door dash. The beds are too hard for my liking, but the property itself and the staff have always been great anytime we have stayed.

The rooms have not been updated for a while and the common areas need some thorough cleaning and maintenance. Food was fine.

We had a comfortable stay. The room was clean and well appointed. The outdoor pool and hot tub was great but the towels were small. The onsite restaurant was closed for lunch and dinner but open for breakfast at least. The staff were friendly/helpful and the property was well maintained.

Lovely place to stay. Enjoyed the outdoor hot tub

Some furniture is becoming dated but otherwise very good!

The actual hotel is fantastic to stay in. A lot of benefits. Unfortunately, the stay was ruined by customer service. During my stay the hotel was great. The room is clean, comfortable and has great views. The restaurant in the casino has great food and service (I ate there 4 times). And the fact that the pool and hot tubs are open year round is awesome (they are outdoors). The overall value for the physical hotel, especially in the off season, was superb. I originally stayed 2-nights, but ended up extending for an additional night, through Hotels.com. When I went down to check-out/check-in for the extended night, I asked the front desk representative if it was possible to stay in the same room rather than check-out, wait a handful of hours and check-in for a different room. The representative said that "Yes, we have you booked in the same room". There as no conversation about an additional cost, or was I asked to sign for additional costs. When I went to check-out, I was informed there was an additional $61 charge on my card because the room I additionally booked was a "deluxe" room and the room I extended for was a "standard" room. I explained that this was never communicated to me and I received the response "That's not how it works". Frustrated I left. I've attempted to contact the hotel twice, once through their website and once through their generic email address and have received no response to date which is 3-weeks later. An unfortunate response.

Winter time with everything covered in snow. Difficult to rate property.

Stay was very good only thing we had a problem with was check in person Eric did not make us feel welcome. We have just traveled to and back from Laughlin Nevada and every person was great. Greeted us with a smile and made us feel like we were very important. Second time we saw him later was a little more open and helpful. Maybe had a bad customer before us but should not matter.

The pool and room were lovely

Convenient to airporr

Very clean and quiet with very friendly staff.

The resort was lovely and just what we were looking for on our road trip. The service was professional and friendly and the accommodation was really comfortable. It was a really pleasant stay.