Nan Yang Royal Hotel

I don’t normally leave bad reviews. And honestly wasn’t horrible however it was definitely not a 4 star. Guess for the price tho what did I expect? Should at least change to 3? I don’t even know. Rooms smell really bad like mould.

Very unique will stay again great service very kind people beautiful scenery

This was a very bad experience. I was travelling a lot week I arrived at this hotel, looking forward to a good sleep. I was wrong for expecting good service. The photos of the rooms are far off from what the rooms actually were. Most people would agree hotels often dazzle their photos to make themselves appear more attractive, but this was worse. The interior of the room was filthy. My room in particular, 1103, has a horrible toilet stench to it. There is even an exhaust fan in the bedroom itself, not that the smell could go away. The staff at the front desk if not useless, are rude and unprofessional. There were two girls that I could not understand at all what they were trying to say half the time, even though I spoke fluent Chinese. These girls have NO passion at all for their job. It seemed as though they were doing me a life favour the entire time, and I was very put off by their lack of service. Their faces often expressed FRUSTRATION at me. I had to print something off from front desk and ask for their help. They told me they could not download the .PDF document. I said that this is impossible, and .PDF documents can be downloaded and printed easily. She denied this. I told her to show me the screen, to which she moved it towards me about an inch, and then told me that she couldn't move it anymore. I asked if I could come around the counter and have a look, she refused. Told me to go to a printing store. This was shocking. Never will I recommend this place. So bad.

The food was good. The staff tried their best despite of their poorly spoken English. The room smelled really bad and had black mold up to 4 feet high that made me sick. The wallpaper was cracked and peeled at the bottom and I couldn't change the room. I will never stay at this hotel again.

Facilities: Above average, Distinctive; Value: Fantastic, A steal; Service: Go the extra mile, Outstanding; Cleanliness: Spotless; Big park over the road, 20 min walk down to nice section of pearl river. GREAT cheap dimsum just 5 mins walk north and a block or so west.

Is a great hotel with nice room and comfort bed, with east and west breakfast, will return to this hotel for fair in Pazhou.

This hotel was fun as the entire hotel is like a royal palace including the rooms with gold inlay ed furniture and throne like chairs. Great value helpful staff good buffet breakfast and great value overall.

welll lit hotel and good staff helping staff

located near tian he park ...also quite near to market

These is a reasonably priced option in China. Although my room was quite noisy. The wifi connection is only in the lobby and is not very strong. Staff are very helpful, but the rooms could do with a makeover.

Very bad condition hotel, old and stinky. Our toilet was flooded on the very first night, all the dirty stinky stuff filled up our bathroom floor...what a terrible scene...and the housekeeping staffs gossiped something bad about us in Chinese about that incident , luckily we understood all. Room was very old condition, no Wi-Fi and smell cigarette even it had sign No Smoking. I will never stay at Nan Yang Hotel again.

The interior design is not what you would expect when view from outside which is quite drab. Anyway, I like the 'golden'touch on the ceiling and everywhere in the furniture and walls. The colour match is soothing everywhere, but I find the bathroom walls are somewhat black in parts with either fungi or dirt. There is unpleasant touch of grime under the taps and everytime I use this toilet tap, I have to remember to lift the edges only when used.

Nothing in the hotel except the property is royal or even close to it. Very cheap non English staff... Nothing to do in the hotel no windows in the basic rooms..

Hotel is totally inappropriate to stay as you don't even get more than 200 ml of water to drink complimentary as per hotel policies . Total Chinese speaking staff for foreigners it's a very problematic thing that for calling a plate or water bottle u need to spend 20-30 mins over the phone trying them understand what u need and how does that look like. Property is very golden and looks royal , yet the staff is not at all welcoming , everything in room is priced by hotel management , so u better be cautious using any as u never know what they might charge u. No recreation / no health club/ no activity to do except chess or cards . Internet is very very poor either in lobby or thru wire in room the speeds are so fluctuating that even google Denys to open homepage. Very unpleasant stay

great hotel, very helpful staff as they let me stay in a room at 7am on the day of check in as i came in early, rooms a little bit smelled of smoke, but overall great experience,

we loved our two nights at NAN YANG ROYAL HOTEL, we could not fault anything.. will stay there again.. thank you

I think the hotel should realy be a 3 or 3.5 star. There is not swimming pool, and not even a small gym. No massage in the hotel. My main criteria being the location to be close to the trade fair Pazhou was well satisfied. No gym was really a burden and massage after a long day at the fair was an abtion needed.

Facilities: Disrepair, Run-down, Horrible; Value: Excessive; Service: Inferior, Rude, Bad; Cleanliness: Filthy, Smelly, Grubby; I suggest paying a bit more and staying somewhere decent!

small room, no window? asking for a room with window, they said you have to pay much extra. some of reception staff were very roude and not cooperative especially a girl called mia # 0066. the rest of staff were o.k.

Hotel was very clean, lots of hot water, I did not have a window though in my entry level room which did not help with jet lag (12hr time difference for me). Nice pillows, super hard bed. No back on the desk chair (it was a stool) so bring a long ethernet cable so you can sit on the comfy chair. I'd stay again for sure, real close to Pazhou complex as well as walking distance to a convenience store, KFC, McDonalds, Pizza Hut and lots of local eateries.