food

Service is top notch. I stayed in two rooms. Shower temp adjustment doesn’t work well. There is a smell in the lobby sometimes that’s not pleasant. Also the street leading to the front always has a sewage smell. Once you pass the spot the smell is gone. Overall it’s a decent hotel.

This was a very nice hotel for the price. The beds were very comfortable and came with down pillows. One of the rooms was a corner room with 2 windows. The hotel has a very nice pool and hot tub, but you must wear a swim cap in the pool. Consider ordering your own rather than buying from the hotel as they are pricey but can be ordered via local stores for very cheep. The breakfast buffet is wonderful but quite pricey. We only had it once due to the price. The daily room service crew was top notch. The hotel could use a bar area that is easier for non-Chinese speakers to order from.

Comfortable and clean sheets and bed. Large rooms. Close to subway station and shopping areas. Very polite and helpful stuff.

Executive floor, facing south is very noisy due to their window was not properly fix with sound proof. Manage to change to west which is better. Couple of times without refilling hair conditional and all tissues. Breakfast is getting worse by days, as they refry the bacons and sausages.

I had a really enjoyable stay at this hotel. The breakfast was a highlight, with plenty of options and some especially refreshing fresh juices. The views from the room were lovely, adding a nice touch to the overall experience. The staff were friendly and always ready to help, which made me feel welcome. The hotel was also very clean, which made my stay even more comfortable. Overall, it was a great experience, and I’d be happy to stay here again!

The hotel is conveniently located near a shopping mall, with the subway in a walkable distance. The rooms are spacious and impeccably clean. The staff are friendly and attentive, with a few members speaking English, yet all making a genuine effort to provide excellent service. The breakfast menu remains quite the same each day.

Nice and clean

Staff were great. Cleaners, laundry, lobby, taxi management, check in. The room was rather dated with a very complex ighting system. Cleaner challenge for all the surfaces but they did really well.

The hotel is ok, the “suite” is a regular room, the hotel charged for the extra bed, eventhough we indicated that we were 3 adult guest, maybe the lady at the front desk thought that we could sleep together in the king bed. The extra bed was horrible. Most of the staff at the restaurant didn’t speak english, there were not too many foreigners. The Club lounge was ok, but the western food had no variety, cold cuts, cheese, salad, fruits. The chinese food was great though. The buffet breakfast was excellent but the coffee was too strong and bitter for an americano. Great location

Hotel is nice overall, with large rooms and comfy beds. The club lounge is ok, a little tired, and quite basic in offering. What lets the hotel down is the pool area. It’s dirty, obviously nit maintained and at the time of our visit (4:30pm on a Saturday), very untidy, facilities not working and general ‘we don’t care’ attitude by the staff.

Booked club room but stayed in standard room on Level 9. Hotel looks so outdated! I originally booked Renaissance Wangfujing but erroneously changed to Renaissance Capital! No special amenities in room; WC don’t flush well; shower drainage was slow, etc.

Our 7-night stay was very enjoyable and relaxing. The staff is exceptionally helpful, ensuring a comfortable visit. The breakfast offers a wide variety of food--something we enjoyed every morning. It was also easy to get around as the hotel is conveniently located within a short distance to a subway station and a 35-minute drive to the Beijing Capital Airport. The only disappointment was that the spa was not open during our stay. We would definitely stay there again.

The property is located at the very convenient location where you can get access to shopping centers and popular site seeing places like CCTV building and Ding Zun tower.

It’s disappointing that there is cooling in the hotel room. The aircon is centrally controlled and couldn’t be turn off even from the hotel room.

This is the designated hotel that I stay when I travel to Beijing for business and pleasure. Rooms in Club floors are more comfortable than ordinary ones. You can also enjoy of using lounge for afternoon tea, breakfast and happy hour entertainment. Great place to stay.

Had to change rooms twice before eventually giving up and settling with the 3rd room, because of the reek of cigarette smoke in the rooms. Hard to believe they are supposed to be non-smoke rooms. However, the staff was super nice and helpful, not only carried my luggage to the floor after seeing me having trouble with the big backpack but also went back and forth between the rooms and front desk, saving me time and trouble. Greatly appreciated.

The hotel receptionist Fiona is a hero. She helped me to find my China phone left in a taxi. Without her help, my business travel in China would have much trouble. The hotel also provided plenty of choice in breakfast, which I rated the best among other hotels I ever stayed in Beijing.

I’ve had a few days in the Renaissance Beijing Capital Hotel, which gave me some impressions. Some were good some were not that good. Certainly, their staff made the good impression to me, as each one of them will walk the extra mile to make your stay comfortable. However, the hotel isn’t the newest and so you can see that on the interior throughout the hotel. Damaged items with a poor repair and not well-maintained hotel, give a poor impression throughout the entire hotel. I would rate the hotel as a 3.5-star hotel and not a 5-star hotel. The only 5-star experience is the service, some of the staff is providing to their guests. My room (2413) was spacious and clean, but would require some make-over or remodeling. Hotel Internet speed is terrible slow... As I would have club lounge access, the breakfast was due to a local holiday in the main breakfast restaurant / café. At 08:40am all the staff was busy with keeping up with the massive number of guests. But still items were not refilled nor available, as No water or terrible tasteless coffee. Which got relaced by a very attending servant “Sam”, who did his best to make me feel comfortable. In all over the hotel breakfast isn’t recommendable, as already mentioned. Consumed items are not refilled for approx. 45min, the all over picture doesn’t give you a relaxing impression to enjoy your breakfast.

The hotel is a very good hotel. It’s ten minutes from a metro station, the room has all the comfort and the buffet breakfast is perfect for occidental people because has all kind of food included a various choice of sweet food,I definitely advise this hotel.