Sheraton Montazah Hotel

Hotels

7.0

/10

Pleasant

430 reviews

What Guests Say About Their Stay

Sameh
10.0
/ 10
Warm hospitality, excellent location , reasonable prices and professional staff always smiling and welcoming you , view was wonderful from the room . Thank you
ASMA
10.0
/ 10
Although the furniture is old, the room was very clean, the staff very nice and friendly, the housekeepers were very respectful, close to touristic attractions 30 min walking to the tea island, 15-20 min by car to San Stefano mall, Alexandria bibliotheca, Roman theater, Qaitabay Citadel and 30 min to Catacombs of Kom el Shoqafa
osama
10.0
/ 10
Was amazing time with perfect service great customer service and room service and the food was very good thank you and see you again
In the Area
See Map
Corniche Road, Al-Muntazah, Al Iskandariyah, Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sheraton Montazah Hotel is a good choice when you are visiting Al-Muntazah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Montazah Hotel

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Corniche Road, Al-Muntazah, Al Iskandariyah, Egypt
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Discover More About Sheraton Montazah Hotel

Location


Staying at Sheraton Montazah Hotel is a good choice when you are visiting Al-Muntazah.

About Sheraton Montazah Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Montazah Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Sheraton Montazah Hotel.

All facilities in Sheraton Montazah Hotel

Others Sheraton Montazah Hotel
Others

General

  • Smoking area
  • PARKING
  • Banquet
  • Ballroom
  • RECEPTION_HALL
  • PARKING_SURCHARGE
  • Terrace

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Sauna
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • CONFERENCE_SPACE

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer with surcharge

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in Sheraton Montazah Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EGP 300 for adults and EGP 130 for children
  • Airport shuttle fee: EGP 70 per vehicle (roundtrip, maximum occupancy 3)
  • Uncovered self parking fee: EGP 150 per day
  • Rollaway bed fee: EGP 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property is undergoing renovations from June 28 2023 to December 31 2023 (completion date subject to change). During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 05:30 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sheraton Montazah Hotel
289
Number of floors in Sheraton Montazah Hotel
14
Another facilities in Sheraton Montazah Hotel
Smoking area, PARKING, Banquet, Ballroom, RECEPTION_HALL

Frequently asked question in Sheraton Montazah Hotel

What are available facilities at Sheraton Montazah Hotel?
There are top facilites at Sheraton Montazah Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Montazah Hotel?
The standard check-in time at Sheraton Montazah Hotel is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Sheraton Montazah Hotel provide breakfast?
Yes, Sheraton Montazah Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Montazah Hotel

7.0
Pleasant

From 430 reviews

Cleanliness

7.4

Room Comfort

6.8

Location

8.4

Service and Facilites

7.6

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Traveler Reviews Sheraton Montazah Hotel

Number of reviews per page
20
40

Top reviews

Ahmed
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Luxury stay 😁
Fauzia
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Horrible stay, the neighboring room smoked and all of it would enter our room, the entire floor was non smoking but it did not matter. I woke up not being able to breathe due to asthma at 4 am. Then the neighbors were also blasting music from 4 to 6 am. I also felt like I had been transported to a 1980 hotel as nothing had been renovated since then it seemed,
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Noor

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

They were renovating and it was noisy
christine
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Good value for the money. All staff were impeccable and prompt with every request :) Room service was also good with many delicious choices. It was pleasurable to stay at the Sheraton and we will return. Thank you :)
Sameh

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Warm hospitality, excellent location , reasonable prices and professional staff always smiling and welcoming you , view was wonderful from the room . Thank you
Allen
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful view of the Mediterranean Sea.
Ahmed

2.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Very bad at check in, room was poor, smelly and the staff was not professional
masub
icon-Business
Business

2.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

I got denied service upon arrival and now they will not give me refund.
Paul
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

The entrance of the hotel is very beautiful, however, once in the room it is very small, fixtures are dated, glass is chipped and metal is rusty and really not good, finishing is poor, needs updating and not a 5 star, rooms are more like 3 star. Air con is also very poor and very old, once turned on it had water dripping out onto the floor and was not very cool. They provide complimentary slippers however, only one pair for a two person room. Flooring in the room is chipped, old and very poor quality. I have lots of pictures which i will be sending to Sheraton in my complaint about the hotel. It was sold as a sea view room however was more of a side view and not a full sea view, also the balcony was so small there was barely enough room for one person to stand on it, no space for a chair to sit and enjoy the sea. Also gaps at the top of the balcony door so big that you can see light coming through it. Glass shelves in the bathroom had large chips, shower rails were rusty, gaps in the ceiling tiles in the bathroom, also TV kept disconnection from the internet every few minutes. Breakfast was ok and a good variety, however, there were no glasses and many dishes in the buffet were empty. we had to ask for a glass for fruit juice and the waiter put out 4 glasses which were immediately gone leaving it empty again. The tables next to ours was piled with empty plates and half eaten food from the previous occupants, this was like this for the full half an hour we sat there.
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Loiy
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Amazing stay
Magdi

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Great service, friendly staff and breathtaking view
Viyan

2.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

this hotel is disgusting, old and definitely not 5 star. I would say more like 2 star. The 1st room was missing items and smelt badly, 2nd room had no sea view that they offered me and smelt unpleasant. I requested in my reservation balcony sea view but that other room the hotel offered overlooked dirty old buildings that was stated a city view. Then was waited for 3 hours too be given another room which we had to accept because had a problem with my credit on my phone was finished due too been on hold to hotel.com and couldn’t get this sorted due too credit finishing. so we had no choice to accept the 3rd offer. My check out couldn’t come fast enough. The drains smelt in the bathroom like sewers, the furniture was old. The corridor on the 8th floor smelt of stale stagnated water. Was bitten all over my face from something in the bed. The hotel beach wasn’t even open to go too this wasn’t mentioned either, too many guests complaining about things at the reception This was a total disaster from start to the finish. I checked out 6am because I needed to get out that place faster. I never enjoyed my stay or my break due to this problem..The room was old fashioned the bathroom shower was full of mould and grim in the bathroom, the bathroom was dirty and not to a high standard at all. The photos I will share . Dirty reception floors. The bedding covers was ripped in places. The sockets couldn’t be reached to use the iron .
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Azucena
icon-Business
Business

2.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

THe hotel is very old and you can tell from everywhere. The only good thing is the bed though. Also I think this hotel should be flagged with animal cruelty. They have a guard dog in the entrance that checks cars, the dog is bare bone thin and is locked in a small box where the sun is always hitting, you can tell how the dog breathes for life in a small little window. They also treat him very badly by pushing him, his dog bowl never has water. This is unnaceptable, Sheraton is an international chain and should take matters in this case. It was horrible and sad to see.
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JOANNE

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Everything
ASMA

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Although the furniture is old, the room was very clean, the staff very nice and friendly, the housekeepers were very respectful, close to touristic attractions 30 min walking to the tea island, 15-20 min by car to San Stefano mall, Alexandria bibliotheca, Roman theater, Qaitabay Citadel and 30 min to Catacombs of Kom el Shoqafa
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saeed
icon-Business
Business

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

A wonderful summer in Alexandria
osama
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Was amazing time with perfect service great customer service and room service and the food was very good thank you and see you again
john
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

The hotel doesn’t come up to 5 stars rate. I got disappointed the rooms is designed for one bed but they jacked two beds Too small bathroom with manual bidet , old style furniture. The sole two pros were the view from the balcony on the Montazah and the speedy response of the staff
Melad
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

The staff and location are fantastic but the hotel is dated and in dire need of renovation.
Sameh

6.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Excellent service and staff was very friendly and professional. However, the hotel needs urgent renovations.
Number of reviews per page
20
40

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Disclaimer

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