My only issue with the place was the noise from other rooms, so much that it was even making the bed wobble with noise vibrations. The only way you're going to get any sleep is with a good set of sleep ear plugs. Especially as the dustbin lorry arrives at 04:30 to collect the pub opposite's empty bottles.

DO NOT USE THIS BUSINESS - NOT SAFE or PROFFESSIONAL Only this correct in the advertisement of this property is the location. I have never ever had to leave a property mid stay (I travel every week across the UK for work). I was so uncomfortable at this property for so many reasons I couldn't bear it and left after 2 miserable night Shoddy from floor to ceiling...tatty everywhere, everything needs to be replaced. Poor facilities that aren't up to a 4 class standard Noisy, cistern on toilet knackered. No hot running water in kitchen No water provided and tap ran tepid Disgusting old sponge that many many other guests had previously used Only 1 pan provided, no utensils provided Floorboors so incredibly noisy Toiletries not as described Whole place needs to be stripped out and started again Staff were friendly and helped me with my case However after night 2 with no sleep due to cistern, I checked out. I raised a refund request for the 2 remaining nights with hotels.com and the manger is refusing to refund anything. they say I should have raised these issues with them....my leaky cistern at 1am?? No staff on site between 11am and 9am. And they weren't going to completely refund what they described as their best flat in a day. I travel solo for business, I need to feel safe and with basic comforts ...I wish I'd booked a Travelodge I wish I'd read some of the other reviews and saved myself the misery and cost. Hopefully I can save someone else having the same issue.

The property had everything I needed in the room (Iron, fridge, comfy bed and easy walk to Liverpool Street station). The "rain shower" was too big for the small bathroom, but my stay was fine.

The shower completely stopped working at around 7:50am yesterday! Front door and balcony door both couldn’t latch fully. Toilet flush didn’t work well too. I have videos taken of these points too.

It was a cozy place

Room was small but ok as I only needed somewhere to sleep. Very convenient location just around the corner from the office. Reason I gave a low rating was because there was mould in the shower, the toilet didn’t flush properly and it was so noisy when people above walked it woke me up.

The rooftop deck was so worth it! The doorway out to the deck is the only way to get fresh air into the top floor which seemed odd - the room fan was great for air movement, especially for sleeping. Their bag storage was extremely helpful! There were some aesthetic repairs that could be made and the deadbolt wouldn’t engage - I just used the chairs to block the door swing. Very close to Liverpool which made getting anywhere super easy. Desk staff were very kind and helpful!

The staff was friendly and the place it’s in a good location. It gets the job done nothing fancy. No issues at all with the staff.

No hot water in the morning so unable to shower

Lovely appartment in a fab area, very clean, comfortable and well equipped. No robes as advertised and couldnt use kettle as blew all electrics when turned on. Very helpful friendly staff

Poor flow of water from sink tap and shower. The controls for temperature on the shower went from stone cold to scorching hot. Tiny rooms, of which your have balcony but it’s not really a balcony.

Rooms are really small and The bathroom is not bigger than A box. Everything in this hotel is no more than essential.even though the position is quite practical very close to the Paddington station and the staff is kind and helpful, prices are quite high even for the London average.

I was disappointed when I arrived as the property on Expedia was described as “a suite” and had “a separate bedroom”. It was in fact just a very small room and bathroom. The room was also incredibly hot with no temperature controls and no opening windows.

Room wasn’t half as nice as the pictures on the website. All the balconies showed tables but we had the smallest balcony with no table

A lovely gem, just ateps from the bustle of the city

The bed was uncomfortable, and the walls were so thin all I could hear were the two guys next door chatting until 4am.

As with most London hotels the rooms are tiny and the overall state needs some tlc but for one or two nights by myself it did the trick. Staff was very friendly.

Great location. Staff was top notch and friendly.

Our room was not a 4 star grade at all. It was tiny, and certainly not an apartment! There was no way that my wife and I could walk past each other. The double bed was tight against the wall on two sides. So, my wife would have to clamber over me to get out of bed! There were no bed side or head over lights. To turn the main light out, I had to go to the entrance door! There was one very small shelf for our use. (Approximately 60cm x 10 cm). The only other shelf was for the kettle etc. The walls separating our room from the next door was so thin we could hear clearly when the toilet was being used. Which included the flushing!!! Actually, we could hear much of what was happening next door! Our floor was wooden panelling, and looked unfinished. The room above must have the same; causing us to hear loud footsteps. The TV signal was bad, so that meant we lost the signal regularly. To add to that, all the controls were in Spanish, but the staff did resolve that. We had to turn off the fridge at night because of the gurgling, wooshing and clicking. The ceiling was stained, but I’m not sure what caused that. The balcony was absolutely tiny! That staff were very friendly and helpful. That said, when I complained about the room to a receptionist, he apologised, and assured me that he would discuss the problems. However, nothing happened!! Would I use the place again? Not a chance.

Had water dripping from bedroom ceiling light fitting all night. Slipped in puddle in night when got up for bathroom. Scared to turn any electrics on. Water in cistern running all night/trouble flushing toilet. Late arrival of caretaker Saturday morning to report this these findings. Had to change our plans because of this and wait for different room to be cleaned which was smaller than one I booked. Nice rooms though and very helpful staff.