Small rooms and small lift. Average stay. Nothing to shout about.

This hotel was an excellent choice. It is centrally located, we walked everywhere we wanted to go. The room was small but had adequate amenities. The staff was the best part of our stay. They’re attentive, friendly, professional and informative. Tommie is a gem, the others were too but we dealt with Tommie mostly. Great find.

Very friendly staff!

It was great for a quick London day and night trip. Hotel was great and conveniently located!

The location of this hotel is excellent, just minutes away from a couple of underground stops, and a short walk to Covent Gardens, Trafalgar Square, and only about 12 minutes to Big Ben. The staff was welcoming and very helpful with dinner suggestions. The room was clean, the bed was comfortable, and the water pressure was great!

This is a terrific hotel right in the heart of Covent Garden. Although in a noisy area, nothing could be heard in the room itself. The lobby and room was immaculate and the front desk staff immensely helpful and service oriented. All of their restaurant recommendations led us to affordable and quality nearby places; they even managed to snag a last minute reservation for us one night. Pluses were a Brita water tap right in the room and complimentary wine and Prosecco service from 6:00 to 7:00 PM.

Great location and unusually quiet for a strand hotel. Room spotless and good facilities. Staff very helpful.

Lovely, friendly hotel. The service was excellent from reception and the room was beautifully decorated, well laid out with good facilities. The hotel is well placed for walking to tourist sites and restaurants. Will definitely be back!

Great hotel if you want to be close to Covent Garden or the West End. Steps from the hotel entrance are many cafes and restaurants. Situated on the corner of The Strand and Bedford Street, the interior quietness surprised us. The room was beautiful, functional and spacious for a London hotel. The kitchenette was well hidden behind a folding door and had a microwave, mini fridge, kettle and coffee machine. Plates, glasses, mugs etc plus plenty of coffee, tea etc. Understand they serve snacks and drinks but we didn't have a chance to partake, as had a busy schedule in London. Appreciated that they found us a taxi to the station at a very busy time for taxis. Would definitely stay again or recommend this hotel. Front desk staff very polite and friendly.

Great stay. Super location. Friendly staff

The hotel is in a magnificent location. 5 mins from Trafalgar Sqare. Close to Leicester Square. Tons of food and entertainment options just minutes away. Staff super helpful and considerate. Would stay here again. Room was clean and modern and showers were great

In love with this hotel ! Amazing service

We stayed for our wedding anniversary last month and had an amazing stay! The staff went out of their way to make sure our stay enjoyable. The room had a great view of the main street with Christmas lights about to go up and was quiet. The room was a bit on the smaller side but most of our time was spent seeing London anyway. Everything was relatively newly renovated in bathroom which was nice and having the mini kitchenette was very convenient. The hotel also had a pre-dinner drinks/snacks service which was also a nice touch. Everything was within walking distance to Covent Garden and the train. Highly recommend this property and would stay again in London!

Fantastic stay at the Resident Covent Garden. My best friend and I thought the hotel was wonderful. Lovely room with all the facilities you would require and more. The staff excellent very friendly and attentive could not do enough for us. Great location. Close to everything we wanted. We will be staying again in the future

The staff were very attentive and helpful, the rooms were comfortable, and the location was excellent for exploring the area.

Had a fantastic stay at the hotel! The staff was so friendly and was able to check us in early with no problems. Our room was clean and there was a bottle of wine complements of the hotel in our fridge and a hand written note in our room. The location was perfect and had a huge selection of great restaurants within 5 minutes of walking. I would definitely stay here again when we come back to London.

Very helpful and friendly staff

Amazing location close to everything. Great food options right along Bedford St.

Had to do a layover for a night on a recent trip. Great location.

It was a two day stopover trip while returning from Edinburgh to London enroute to Dubai. The hotel is awesome very very centrally located. The Trafalgar Square, national museum, Big Ben, underground, easy access to all public transport, eating options for all type of foods, safe and secure, convenience stores all in close proximity. Staff is awesome all of them, a very personalized touch right from check in ,to directions, recommendations, tourist places etc. Being a platinum member a bottle of wine was with compliments. They also Hv free house drinks every evening for their guests. The rooms were nice, spacious and swanky, the bedding was great, free fresh water Brite water in small kitchenette equipped fridge, tea kettle, cone coffee machine with crockery, tea/ coffee / cutlery. Hair dryer/ slippers. All was very awesome and a very comfortable stay. Keep it up !