The Resident Victoria

Lawrence from front desk was a gem to deal with. The room was clean and the bed very comfortable. They made an effort to decorate the room for my hubby's birthday with balloons and a bottle of Prosecco. Thank you :)

Great location with friendly and helpful staff. Rooms very clean and well maintained. Would gladly recommend this Hotel to others

The hotel itself was smart, the staff were amazing. My wife had quite bad morning sickness, Mirela on reception was incredibly considerate and brought her lemon and ginger tea which really helped. Would recommend.

A great hotel from the moment you walk in the door where you are greeted by friendly staff. The public areas of the hotel are clean and well lit, the rooms are clean and comfortable. Great to stay in

Bottle of wine in our room.

Super comfy bed, nice staff at check in helpful very peaceful Great for site seeing

Great location. Friendly, professional and knowledgeable staff. Room was clean and comfortable.

The hotel is nice, however the cleanliness in my room was sub standard. There were bits of crisps on the dressing table. The sheets were cleaned but had stains. The bedding smelt musty. I won’t stay again.

Staff wee every helpful and accommodating. They made some touches to our room for my fiancée’s birthday which really made the experience for her. Great room with all the amenities you could need in fantastic condition. Would recommend.

Great location and better people. Everything was great!

Excellent staff and clean room

Loved my stay here. New, comfortable and cute. Highly recommend this hotel!!

Room was very small, but this is central London. Location was the best part, across the road from the Royal Mews, a stones throw to the Palace. Could easily walk from Victoria station, and onwards to the Palace, Westminster etc.

Friendly staff, clean rooms, clean rooms but not enough lighting.

The staff went above and beyond to ensure my mother had a wonderful birthday stay. Will definitely stay again and again.

Fantastic stay with very friendly & helpful staff, notably Nived at reception that made the experience very seamless. They did a surprise for us for our anniversary which made our stay extremely special. Would definitely stay here again & ideal location too!

Absolutely immaculate hotel!! Enjoyed my stay, only really had a few comments that would have made it absolutely perfect: the hot/cold tap in the shower turned the wrong way (hot was cold and cold was hot- luckily im someone who gradually turns the shower dial) and the rooms are soundproofed the doors are not (i was opposite the lifts so was woken up several times with people talking outside waiting for the lift) With that being said, there were so many amazing things with this hotel, the staff were so attentive, i was able to keep my bag at the hotel whilst i went about my day, the bed was huge and incredibly comfortable, the room i stayed in had a ghd hairdryer which dried my hair in minutes!

Very convenient location, clean and comfy

Clean comfy friendly and a very convenient location to explore London. Pretty good value all in all

Excellent location. Very good and friendly service.