Royal Whitby

It is a building site so what can you expect - but I was not informed before I booked that this was the case. Luckily I am fit enough to climb 70 plus steps to my 3rd level room as there is no lift etc etc

Nice stay, property a bit dated. Staff lovely and welcoming. Nice location looks over the town and sea

There were renovations taking place. This restricted certain amenities and should have been made clear in the hotel booking information and reflected within the pricing.

Nice old hotel. Will be good when the renovations, including a new lift, are complete. Sorry we arrived late and had to leave early as we missed the sights. Do recommend - the staff were lovely.

Lovely old hotel currently being renovated. The new lift will be wonderful as there are a lot of stairs. Great location. Marvellous staff. Very comfortable rooms with upgraded bathrooms. Recommend for a visit.

The property is very rundown, even though they say they are upgrading it it is been done to a very low standard on our first room. The door lock did not work the key and the latch were not lined up and you got a Bodge it and scarper. Maintenance man who was pretty clueless and was more interested in an around talking and drinking coffee then doing a job properly it’s just putting a stick in Plaster over it.

beautiful views from the room of the sea and the Abbey, service was great and everything is within walking distance

Our stay was very short just one night we couldn’t get in until 3 clock receptionist could have been more friendly she was in middle of an argument with 2 men about car park didn’t look good on our arrival but hotel room was very nice

Really enjoyed our stay. All the staff were lovely. They were having refurbishments done to the rooms. We stayed in one of the refurbished rooms and were very impressed with our stay. Would definitely stay here again. The hotel had great views and was a short walk away from the shops.

This is an older hotel, but well maintained. My room was small, but perfectly good for one person. It might be a bit tight for two people, but probably OK. Bathroom had been remodelled and was modern and well equipped. The bed was very comfortable. They are remodelling the bar currently, but the small bar was very nice and opened out onto a nice veranda overlooking the harbour and with views of the Whitby Abbey on the other side. The dining room is large and very lovely. Good breakfast included with my booking. The location is fantastic, with waterfront location and terrific views. Definitely would stay here again.

A tale of 2 halfs really. Staff were all lovely, especislly the gorgeous girl who was running the breakfast room. Looked after my friend and i with a sea view both days and breakfast was delicious. Only downside was the room which is is dire need of an update. However, thd beds were vety comfy and we had a lovely sea view. I would return once the renovations are complete.

The location is fabulous and the staff were lovely, very friendly and helpful

Handy for a visit to Whitby - very central and great views. Some of the rooms are a bit tired looking. Our bathroom has a full length window which overlooked thesin street and basically had a film on the window to make it opaque - the blind wasn't big enough to fit the whole window. So you feel a bit exposed when you're in there with the light on. The fire alarm also went off in the middle of the night during our stay. Most guests were stood outside the hotel for quite some time. A handful of guests and staff members were inside. The fire brigade were called out and 30 minutes later the people stood inside the hotel foyer started to go back to their rooms. There was no communication with any of the guests outside - no staff member came out to speak to the guests or to check everyone was ok. No one appeared to be in control of the situation and guests who had followed the hotels own evacuation procedure were just left outside in the cold. Noone took a register to ensure all guests were present. I wouldn't like to have been staying there had there been a real file - the hotel procedures didn't appear to be very robust.

.

A nice and clean hotel the staff are very friendly and helpful would definitely come back again

We paid extra for a sea view room. Yes we got a room on the 3rd floor with a wonderful view of Whitby. Unfortunately the lift is out of service for 3 months, a fact that we had not been told about when we booked. The room was very tired, the heating could not be adjusted meaning we had to sleep on top of the bed to keep cool. There were a lot of workmen milling around renovating the hotel. Maybe it might of been a good idea to close down for a couple of months. The breakfast could do with a little improvement and bigger size plates wouldn't go a miss. I'm sure when the hotel has been fully refurbished it may be worth another visit.

Food excellent. Staff very helpful. Accomodating. Friendly. Currently renovating and looking fabulouse. Dinning room and food exquiset. Lift is definatly being installed this year.

Fantastic location, reception staff very helpful especially Hannah who went above and beyond to sort a booking out I’d done through a 3rd party with the wrong date. Hotel very comfortable and warm.

This hotel is bit of a throwback to the seaside hotels of years gone by and is fantastic. The hotel was undergoing renovations during our stay and so I will assume it will be even better once complete. But our stay was lovely, with the pleasant desk clerk making us feel welcomed and appreciated and the restaurant staff attentive and happy! The pizza, beer and wine was excellent. We had 2 of the "cosy" rooms and the pictures included in the listing are accurate. I would absolutely stay here again and happily recommend to anyone.

Some renovations going on