It was a room above a small pub. Very good breakfast, decor from 1985, tea and coffee not replenished, no teaspoon. Bedroom clean and comfortable. Overpriced.

Great helpful friendly staff !! Nice cosy tidy room as well and convenient for a beautiful town !

I was just in town for the evening and a basic room was all I needed. This place fit the bill. You get what you pay for. Will probably stay again next time I am in the area.

Stayed here for a night while passing through. Initially attracted by the price which was a little cheaper than others in the area and I try to stay in pubs where possible rather than budget chain hotel type places. Found the whole experience to be really lovely. The room was basic, pretty much as I had expected but was clean throughout and had all the amenities I really needed: tea & coffee, towels, en-suite & shower. Couldn't ask for more really. Staff were friendly and welcoming as was the atmosphere in the bar below. No food available in the evening but there are plenty of places to eat nearby so you're really spoiled for choice. Breakfast was at 8:30 and a full English which was really tasty. It set me up for the day. If you need a simple bed in a warm, friendly environment you need look no further.

Pretty good all round. Parking at the back a bit challenging.. Needed an earlier than 08:30 breakfast on the Sunday as on a medic training course from 9am; chef admirably cooked some eggs up for me, which was brill. See you again in 2 weeks.

Lovely stay, great room with everything I needed. Clean and tidy, with a nice en suite. The staff were very friendly and helpful.

Cracking little place that's fit for purpose. Very helpful and friendly staff. Great location with easy access to most local places of interest

Just a brief solo stay to attend show at The Apex. Which is a short walk away. Also close to shops etc. It was clean, comfortable & had what I needed no frills. It is pub so there was noise but no issues for me. Nice English Breakfast 8.30am only choice.

Really great staff and fantastic breakfast

Would be great if you stayed here after a night out. The place was in a central location, staff were great, both Khrish and Chris , it was very clean in the room and bathroom Breakfast was ok. (one choice of time on Sunday 8:30 or 8:30, instant coffee and fry up) The reason for the low mark is:- I stayed there for somewhere to sleep but the single mattress was very poor quality so I had to sleep on the pillow also because it was a pub there were people outside my window talking laughing etc then management clearing up till 1am. Also a large Aircon or heating unit on the roof outside, rumbled on and off thoughout the night

All okay

I stayed in room 1: it is very compact but the bed was very comfortable and the room was just the right temperature. There was noise from a boiler I think but after a short while, I didn't notice it. The Full English breakfast was delicious. A great value place to stay!

The lady who worked there 24 hours a day brilliant Great place

Tiny room, blood stain on shower temp dial, rusty towel wrack, stains in toilet bowl, room too hot, noisy outside room near beer garden.

Had a great 2 nights stay here room was big enough and clean. A little warm but there was a fan in the room. The pair running it had only been in there 6weeks so happy with the feedback. Pub very spit and sawdust but l like that not many left but was clean, well stocked bar and seating area was nice as warm evenings. Breakfast was fab both mornings. Will stay there again definitely ✨✨✨✨✨

I have stayed here many times and will continue to do so on my visits to friends and family in Bury St Edmunds. A special mention for Chris who has taken over the running of Westgate. He certainly enhanced the comfort and enjoyment of my weekend there; with his welcoming and most professional attitude to all his guests.

This property should be struck from any list that advertises stays. The room was no bigger than a broom cupboard and when we went to shower we discovered that there was no hot water. We obviously complained only to be told that they were having a new boiler installed and dint know when there would be any hot water. This had obviously been preplaned so any guests that were booked in should have been warned about this. We cancelled our booking and found other accommodation. This was without doubt the worst accommodation that we have ever come accross. AVOID

Nice room, easy accrss to town centre

We enjoyed our overnight stay at The Westgate and would happily stay again. Centrally located and lots to see in the local area.

The pub was a really old and historic. My room was dirty. The tv remote did not work. The hot water tap in the sink did not work. The net curtain was tatty and frayed down both edges. Part of the other curtain came off its rail. the window ledge was black with dirt. The bottom of the toilet bowl was brown! The bathroom radiator paint was chipped and had brown stains on it!. The shower runners were really dirty. The noise from some kind of "generator" outside my window was very noisy , and came on and went off all night long. The room was very small, and therefore very stuffy without the window open. No decaf tea nor decaf coffee for breakfast. There is much to be done to bring this room up to scratch! The ladies toilet in the pub bar area was very dirty, no toilet roll.. A shame, as it s a very central location.