The room was adequate and provided what it needed. The bathroom was definitely not cleaned properly in a long time with a buildup of mould in the caulking and behind taps. Be mindful when booking that the bar downstairs is popular with a student party crowd (not too unusual with the area) so the music is loud until the early morning. Overall not a bad stay just not a great stay.

Shower from room above leaked into bedroom onto bed. Apparently this had happened before

Young hotel receptionist was very friendly and helpful

Ok for a 1 night stay. Staff seemed friendly enough. Room whilst generally clean and bed comfortable was in need of a makeover. There were dusty areas in the corners of the carpet and the shower cubical leaked, as there was no where to hang towel whilst in shower put on floor outside and it got soaking wet. Guess you get what you pay for. Had to pay a £50 security deposit whilst this was made clear when booking I have never been asked to do this before and I have stayed in many many hotels. Also very inflexible with parking. Wanted to pop and get coffee in the. Morning but was told car had to be removed by 11 else I would get a parking fine. Couldn’t even extend for an hour. Close to city centre.

Great host very helpful beds very comfortable nice big room.great location

I liked the TV and WIFI, and the bed was comfortable. I found the shower hard to manage. The room was a bit shabby and the noise from the bar downstairs was loud but it all went quiet at 11 when it closed.

Very clean. Maybe some pillows could be replaced soon. Friendly and helpful staff. Breakfast offered. Close to the city centre

It was okay

Grotty place, will not stay again

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Brilliant staff, delapedated rooms with falling off skirting, ceiling tiles and bath seals which make a proper clean impossible. Stuff were kind and responsive and moved us to a slightly less than terrible room. Only stay if you don't mind exceptionally loud banging music. To be fair it switches off completely at 11 but up until then very noisy.

Felt more like a hostel than a hotel. The receptionist was very professionsl and polite but the reception area was drab and slightly sleazy. Very noisy bar downstairs and outside the front of the hotel just below my window. Very noisy neighbours. Shower fixture and light over sink broken in bathroom. Carpet worn. Bit of a joke considering you had to pay an upfront £50 damage deposit! Would not stay here again.

For the price it was excellent value The heating didn’t work in our room (hot water and shower did work and shower was lovely) but we did have a heater which worked a treat. There was complimentary breakfast bag and free coffee machine in the morning

I'm very familiar with the area and it's a great one. I stayed in a single bed room this time and it was lovely, efficient and clean as per usual (albeit it's not the most modern fittings). This time around however I was genuinely worried about how stable the room was as the room moved a lot as I walked across the floor and I noticed a lot of jaunty angles in the plaster. It was enough motion to make me feel dizzy and somewhat sick. I'd hate for this hotel to have some sort of instability.

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If you want a quite place to sleep and receive what you paid for, avoid this hotel. The hotel description is misleading. The booking says that includes continental breakfast, but this was not offered and the explanation of the hotel stuff is that they don't offer it any more but this is not described online. They just offer a poor bag to go with an apple, cereal bar, small chocolate bun and small fruit juice. Furthermore, they claim offering car park, however this is checked by an external company and we had to register the can in a tablet device in the reception that was not working properly and did not provide any receipt that this was done. Due to that, we may get charged a fee for something we had already paid for. Additionally, the hotel has a pub underneath, the rooms are not properly heat and sound insulated and as a result the room was too noisy to sleep until very late midnight. Furthermore, the floors were on bad condition and we could strongly listen people moving around in other rooms and on the corridor making it hard to sleep. Clearly not recommended for people want to explore the city and relax.

Don't bother of you value sleep. Being situated right over a bar, not to mention the whole of Osborne road is literally lined with clubs & hotels, you will not get much sleep at all. Loud music below you until 11pm, people yelling outside and someone constantly slamming doors will be what you can expect. The staff are lovely & I received a warm welcome but they can do little for the noise. Bring earplugs!! £50 deposit required upon entry in case of damage to the room although the room is very outdated and falling apart anyways so not sure you could damage it much further (see pics). Bed & bedding was lovely & clean. The rest has clearly been attempted to be cleaned, but at this point it's just glossing over the cracks. Would describe this hotel as "extremely budget" and wouldn't recommend. Edit: was moved rooms when i complained and the noise from the bar & dj was a lot less however noisy neighbouring rooms meant I still got little sleep. Shower was not clean & riddled with black mold.

If I had really understood what the hotel was like I would have chosen somewhere else. I was in the area overnight to visit my son at university and it was not suitable for me at all. The hotel is above a sports bar. The restaurant is located in the bar so it's not a great place in the afternoon or evening, especially for a female travelling alone. The room was so small that there was no door on the bathroom in my bedroom, so I got a great view of the toilet from my bed. The wallpaper above the bed was peeling. The walls were extremely thin. It wasn't an experience I want to repeat. The night staff were very helpful and friendly, though, and the room was clean.

The rooms are outdated need a good paint job no door on bathroom , checked out 0700 no sign of any break fast

Helpful friendly hotel staff. Rooms are adequate. Beds were comfortable. Will stay again definitely