Hôtel Eco Relais

This is a great hotel if you are travelling to or from Spain as it is in a quiet area with easy access to the main route. The hotel is very comfortable with spacious rooms with tea/coffee making facilities and large beds. Bathrooms have bath as well as shower and excellent hot water and also complimentary toiletries and hairdryer. Breakfast was very good and the room was very pleasant. We did not have dinner but they offer a fixed price menu which looked to be good value. There are other eating places close by and a supermarket if needed. Private free parking is essential for us so this perfect.

On a journey to Spain this is an ideal overnight stop. Staff are welcoming and for a budget hotel the room was spacious. Double bed is a good size and all linen was very clean and fresh. The area is very quiet so a good nights sleep is assured. Adjoining hotel has a restaurant and there is a supermarket next door. There is no lift so would advise less able to request a ground floor room.

Use this hotel regularly, no complaints.

Excellent budget hotel staff very friendly and helpful, would recommend.

A decent basic overnight stay. A bit out of the way -on a industrial estate so dont think of walking out to a pub/restaurant. We would definately recommend this place to others,but make sure you ask for a NO SMOKING room.

Adequate for a night stop. A/C, as advertised on web, did not work, so, in winter, the heating probably would not function either. Adjoining Hotel Relais has a good restaurant, and would probably be better for a longer stay.

An adequate hotel for the price of the room. Good value set evening meal at Relais next door

The rooms and showers are very small but clean. The staff are helpful and friendly.

Hotel was good however the location was a fair way out of town, for the price I paid and the time I booked (tour de France) this wasn't a problem at all.

good for the money just a slight drain smell

First of all this isn't in Pau but in Lon which is on the outskirts. Secondly it's in an industrial area so you definately need to be driving a vehicle to get here. The place is like a poor mans Travelodge essentially. Inside it felt like a space capsule, small bed with plastic flooring and a tiny pod which contains the toilet and shower. Overall functional for a stop off but don't expect to do any sight seeing unless you're driving.

For the price fairly good value but the air conditioning did not work efficiently.

First of all, checking into this hotel is by an automated system, requiring you to insert the card you used to pay for the booking. This doesn't work for Expedia bookings and so it took a long time to just get into the hotel. The staff from the neighbouring Kyriad hotel (same owners) were absolutely brilliant at sorting the problem out, but it took a long time and a bit of initial persuasion. They explained this is a problem with all credit cards registered outside of France. The room itself is what you may expect from a youth hostel, with the addition of a television. The 'bathroom' was a a toilet and a shower in a small cupboard. There are no creature comforts here, except for the rather strange creature we found on the wall, who seemed very comfortable to me. The bed is fairly comfortable and the air conditioning helped in the heat, although its output is best described as "gentle". Downstairs, there is a vending machine for things like coffee, chocolate etc. Location wise, this hotel is not in the centre of Pau and we saw little evidence of public transport nearby. We had hired a car at the airport, which turned out to be really useful to explore the wonderful area of the Pyrenees. The one reason we may consider a return here is the excellent staff who were unfailingly polite, smiley and helpful.

La chambre était en adéquation avec le tarif et le standing de l’hôtel. Il s'agit d'un hôtel 1 étoile, je ne pouvais donc pas m'attendre à une chambre grand confort. Ce n'est pas non plus ce que j'attendais en réglant un montant bon marché. Le tarif bon marché des chambres est un gros avantage malgré tout. Mais personne n'était disponible le jour de l'accueil, si bien qu'il a fallu téléphoner pour faire venir quelqu'un d'un autre site. La chambre est sombre (murs peints en gris, sol foncé), et des odeurs se dégagent. Le jour du départ, la salle du petit déjeuner n’était pas ouverte et personne n'était présent à l'accueil pour le checkout.

Je ne suis pas resté, le chauffage à fond le thermostat en panne impossible de diminuer la température dans la chambre, obligé de partir il n'y avait personne à l accueil, bon bref mauvaise expérience

Que dire ...... Chambre propre mais plus jamais ça . Il vaut encore mieux aller au Formule 1 pour le prix . Quand on entre on se demande où l'on est tombé .

De los peores alojamientos que hemos visto/estado. Todo muy sucio, para abrir la puerta tienes que mover la cama y una vez dentro volver a moverla para abrir la puerta del baño. Las sábanas sucias, con pelos y las almohadas con restos de maquillaje. NADA que ver con las fotos que enseñan en la app. Ponemos una estrella porque es lo mínimo que deja poner. Está muy abandonado, necesita reformas y mantenimiento urgente. Lo único bueno es el personal.

Pas cher mais trop cher, douche minuscule avec un rideau qui colle au corps, lavabo au-dessus des wc, impossible de bouger porte fermée, lavabo avec un trou ??

État général satisfaisant mais la clientèle qui le fréquente est particulière. Soupçon de prostitution. Confort et propreté qui correspond à un première classe. Chaleur insupportable dans la chambre. Ne conseillerais pas cet hôtel à quelqu’un.

Très sales trop de mauvais points