If you are a family of 3 just know there is only a sofa bed the size of a twin mattress along with a good sized bed. Room is small, but what threw us off with the bathroom. It's as small as an airplane one, and it's odd that you come out then go into another room where shower and sink is available. It can be convenient if someone is showering that bathroom is still available, but the size was unfortunate. Also be extra specific to staff when ordering a taxi for you or just walk to the Pullman hotel that has a taxi rank outside, I specifically asked for a bigger taxi to take us to the airport since I had 3 large luggage and 3 carryons, but a Tesla showed up. I was upset at the staff member who ordered it, didn't tell me what agency and they scammed me out of more money. driver was mad he had to make everything fit, and charged me extra for luggage when it wasn't my fault or mistake, that was front desk's fault. I was afraid of speaking up because we were already on the road when driver used google translate to tell me he was charging me more, so language barrier was awful with front desk too because another family did get a van and had no problems.

It was perfect. We had asked for an early check in after a long international flight and Sonia was able to make that happen. All the staff was very helpful overall.

We had a very comfortable stay. Room was clean, bed was comfortable and and staff was friendly. One suggestion I would make is to offer early check in for your guests. That would be helpful, especially after long flights. Breakfast was delicious!!