Staff very helpful

Construction work started at 7:30 am. No water from 10 am - 2 pm. No parking available. No air conditioning. Old furniture. Too expensive for what was offered

It wasnt straight forward of how to use the key card to get into the hotel but overall it was really lovely.

A quick one night stay while travelling across europe. Pleasant and comfortable stay.

Beautiful setting in lovely parkland with walking trails. A quick minute walk down the hill brings you to the historic Old Town pedestrian only area. Charming. Lovely Reception staff friendly and very helpful. I was able to email my Covid PCR tests to them and they printed them out for me. Carpets a bit old and stained, but clean. The setting makes up for it. Lovely modern bar and restaurant area. Housecleaning forgot to come twice, and also forgot to leave coffee and tea etc 3 times. However when I went to reception, they gave me coffee immediately.

This is a really nice hotel, it is set in a park-like area and you have got great views over the city. It was my first visit to the area and the hotel was really easy to find. The staff were extremely helpful and nice (esp the Night Manager) - it made for a great stay. I'd happily return to Bielefeld and the Mercure.

In the mountain, so that the hotel is quite

Hard to say because of the cov 19 restrictions. It would of been better if the normal service was available

We. Had to wait in lobby for 1 45mims. Check in was at 3 but we didn’t get into our room until five thirty

The heating didn’t work in our originally assigned room so we had to pack our luggage again and bring it back to the front desk to get another room allocation. This was inconvenient. The breakfast was fairly expensive at 17 Euro per person and was not exciting. The hot food was very average and a bit dry. No smoked fish available. Hotel location was good with a nice view over Bielefeld city centre.

We enjoyed the area and the hotel, but the air conditioning wasn't working and it was very hot in the room.

Very good apart from staff had poor service

The location is perfect if you have a car - because public transport is not great in the area and there is not much happening around. The alternative is a taxi - which is not super expensive. However, a short downhill walk (about 15 mins) takes you to the centre of the city - but you have to climb back up the entire way (good stuff to stay fit on vacation). The room is fine but not many closets with clothes hangers. The staff are very friendly and nice - and that was one of the best things about this hotel. Breakfast was fine - but the same everyday. So, if you stay long enough - you are likely to stop enjoying it. Since the location is on a hill - the views are great (but you get such - or better - views from other locations of interest in the city, such as, the castle). My main complaint was - our room was near the parking lot and we could hear the noise on Friday/Saturday nights - which was quite annoying.

Great location, quiet. Rooms need full renovation.

The place is clean and what I like about is quiet up at the hill top over looking the city. Walking into the city is just 10mins.

Comfortable, free parking, large rooms

Hotel is set within a large park so it’s great for walking the dog. Food was good, both dinner in the bar and breakfast selection. The reception staff were happy to help with any requests.

thanks for good service i’ll recommend to my friends to my friends to visit this hotel thnaks

Good enough.

Great location beautiful view. Great breakfast, spacious and clean room. Quiet and comfortable