EN | VND

Support

Search Hotels

Restaurant 4 Agogo Downtown Hotel Surabaya

Restaurant 5 Agogo Downtown Hotel Surabaya

Restaurant 6 Agogo Downtown Hotel Surabaya

See All Photos

Agogo Downtown Hotel Surabaya

Name: Agogo Downtown Hotel Surabaya
Address: Jl. Melati 20 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60272, Jl. Melati 20 Surabaya, Jawa Timur, 60272, Indonesia
Rating: 8.9

Hotels

8.8

/10

Very Good

287 reviews

In the Area

See Map

Jl. Melati 20 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60272

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Agogo Downtown Staying at Agogo Downtown Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Agogo Downtown Hotel Surabaya

Speed up your search by choosing what you need

Price Display

Per room per night (excl. taxes & fees)

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Agogo Downtown Hotel Surabaya

Discover More Places

Jl. Melati 20 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60272

Discover More About Agogo Downtown Hotel Surabaya

note: hotel was previously named Agogo Downtown

Location

Staying at Agogo Downtown Hotel Surabaya is a good choice when you are visiting Genteng.

About Agogo Downtown Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Agogo Downtown Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Agogo Downtown Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Agogo Downtown Hotel Surabaya, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Agogo Downtown Hotel Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Agogo Downtown Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Agogo Downtown Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Agogo Downtown Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Agogo Downtown Hotel Surabaya is the right place to stay.

All facilities in Agogo Downtown Hotel Surabaya

Functional Hall

Lobby

Exterior

In-room Bathroom

Restaurant

Hotel Services

Bellhop
Concierge
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Public Facilities

Parking
Elevator
Restaurant
Room service
WiFi in public area

Business Facilities

Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Food and Drinks

Restaurant with AC
Breakfast
Breakfast with surcharge
Cafe

Accessibilty

Accessible bathroom
Accessible path of travel
Access friendly
In-room accessibility

In-room Facilities

Desk
Shower
TV

General

AC
Non-smoking room

Connectivity

Free WiFi

Accommodation Policy & General Information in Agogo Downtown Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.

Extra Breakfast

Accommodation charges IDR 75,000/guest for extra breakfast.

Read All

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Agogo Downtown Hotel Surabaya	84
Number of floors in Agogo Downtown Hotel Surabaya	8
Another facilities in Agogo Downtown Hotel Surabaya	Bellhop, Concierge, Early Check-in, Express check-in, Express check-out

Frequently asked question in Agogo Downtown Hotel Surabaya

What are available facilities at Agogo Downtown Hotel Surabaya?

There are top facilites at Agogo Downtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Agogo Downtown Hotel Surabaya?

The standard check-in time at Agogo Downtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Agogo Downtown Hotel Surabaya provide breakfast?

Yes, Agogo Downtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Agogo Downtown Hotel Surabaya

Overall Ratings & Reviews Agogo Downtown Hotel Surabaya

Traveloka (287)

8.8

Very Good

From 287 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

9.2

Service and Facilites

8.8

People often mention about Agogo Downtown Hotel Surabaya

All

Bedroom (20)

Distance to City Center (19)

Accessibility (17)

Staff Friendliness (17)

Hotel Area (17)

Family Friendly (16)

Bathroom (16)

Room Space (15)

Ambiance (14)

Surroundings (13)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Agogo Downtown Hotel Surabaya

Number of reviews per page

Customer reviews

Hari B.

Business

8.5

/10

Reviewed 5 day(s) ago

Nice hotel. With a reasonable rate.

Find this review helpful?

Okta R. D.

Staycation

9.7

/10

Reviewed 6 day(s) ago

Overall, great! From the hotel room to the service. Suitable for family staycation or just a place to stay. However, the Wi-Fi is very slow so the smart TV is unusable.

See original

Find this review helpful?

M***i

9.7

/10

Reviewed 2 week(s) ago

The first time I stayed there was because I was transiting to Gubeng Station. The staff was friendly, the room was clean, and the AC was cold.

See original

Find this review helpful?

R***a

10.0

/10

Reviewed 3 week(s) ago

The hotel is comfortable, there is a cafe with an economical but delicious menu, very comfort food.

See original

1 people find it helpful

S***o

Leisure

9.1

/10

Reviewed 4 week(s) ago

It was really a good place to stay. I hope I can come back really soon 😁

Find this review helpful?

W***y

8.5

/10

Reviewed 5 week(s) ago

The regular room is not too big. The price is mid to high. With the Deluxe king room type, the down payment is also too expensive. If people don't bring a charger, they can't

See original

Find this review helpful?

Ignatius S. P.

9.1

/10

Reviewed 7 week(s) ago

Everything is good but they need to improve the cleanliness

Find this review helpful?

A***s

5.0

/10

Reviewed 11 week(s) ago

gosh, the deposit is really high. Even a 5-star hotel usually only has a deposit of 300, maybe if it's a matter of deposit, it would be better to look at other hotels. There's no problem with the room, the problem is the receptionist, she doesn't seem to want to help at all. Even when calling, the opening is not good, good afternoon or something, Asking for late check out is incredibly stiff, even though I asked for an extra fee, it's okay, the reason is the room is full but I booked it on Traveloka again Can you do that?? A little solution, at least offer. Check out really has to be at 12.00, Saying thank you etc. doesn't work. When I say thank you the answer is "Yes", in other hotels the answer is definitely "You're welcome / with pleasure", sorry I don't mean to compare but in my opinion, apart from your nice room, the receptionist's manners must be maintained. Please, if someone reviews, pay attention to future evaluations, don't ignore it. thank you.

See original

5 people find it helpful

R***a

10.0

/10

Reviewed 13 week(s) ago

very strategic location, clean, safe, comfortable, nice minimalist

See original

Find this review helpful?

F***X

8.5

/10

Reviewed 13 week(s) ago

Clean room, friendly room boy staff, breakfast for that price is quite good, location is next to Grand City Mall

See original

1 people find it helpful

I***n

Leisure

8.4

/10

Reviewed 14 week(s) ago

The room is very comfortable, the AC is cold, there are spider webs on the walls of the room but they are not disturbing, the only drawback is that the soundproofing is still lacking, the next room is very noisy, very disturbing to the point of being heard, overall okay & recommended

See original

3 people find it helpful

A Taufik H.

Leisure

10.0

/10

Reviewed 14 week(s) ago

no criticism overall it's all good... the price is cheap but the service is like a 5 star hotel, the staff are all friendly.. thank you, I didn't choose the wrong hotel, I've stayed here twice 😍👍

See original

Find this review helpful?

G***t

Leisure

10.0

/10

Reviewed 15 week(s) ago

Hotel staff is friendly, rooms are spacious and clean, hotel is close to city center

See original

Find this review helpful?

Sindy D.

10.0

/10

Reviewed 16 week(s) ago

Thank you Agogo, all the staff are humble, masyaallah. It is truly the most comfortable hotel I have ever visited, clean rooms, delicious food, very comfortable. Agogo is the best. I really want to stay here again.

See original

Find this review helpful?

Indah S. W.

Business

10.0

/10

Reviewed 16 week(s) ago

The room is quite spacious, soundproof, very clean, Netflix is available for entertainment, close to the mall, can be a reference if you go to Surabaya again

See original

Find this review helpful?

S***n

Business

9.0

/10

Reviewed 17 week(s) ago

The AC is cool and comfortable, but unfortunately the WiFi is weak and not fast.

See original

Find this review helpful?

Vina T.

Business

9.4

/10

Reviewed 20 week(s) ago

Crazy recommended, I swear. The location is strategic, the building is okay, the staff are all friendly and neat, the rooms are also clean,

See original

5 people find it helpful

Abdul M.

8.8

/10

Reviewed 21 week(s) ago

close to the city center especially the grand city convention hall

See original

Find this review helpful?

Pramudya A. D.

9.1

/10

Reviewed 21 week(s) ago

The place is small but very clean. The service quality is also good.

See original

Find this review helpful?

P***i

9.1

/10

Reviewed 21 week(s) ago

Fast check-in process, good service, good cleanliness, strategic location in the city center

See original

1 people find it helpful

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Surabaya

Partner with Traveloka

Payment Partners

Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Ward 7, District 3, HCMC