AIHO Hotel Medan (Formerly Radisson Hotel)

8.6

/10

Very Good

1,759 reviews

What Guests Say About Their Stay

Bedroom (35)
Distance To City Center (34)
Staff Friendliness (33)
Room Space (32)
Elies M.
8.5
/ 10
This hotel is pleasant, clean and all employees are friendly, I have repeatedly come to Medan to stay at this hotel, strategic location, close to places to eat, close to the city center. It's a nice hotel to stay.
Muhammad mada
8.5
/ 10
Very pleasant, both the service of the hotel including its employees, the atmosphere of the hotel is clean, fragrant, the atmosphere of the rooms is pleasant, okay.
Dwi W. H. S.
8.8
/ 10
The place is cool, and has just been renovated, looking for durians near by just walking, the receptionists are also friendly (mbak febi and kharin), the food is also delicious.
In the Area
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Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at AIHO Hotel Medan (Formerly Radisson Hotel) is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around AIHO Hotel Medan (Formerly Radisson Hotel)

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Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114
Lobby AIHO Hotel Medan (Formerly Radisson Hotel)
Lobby 2 AIHO Hotel Medan (Formerly Radisson Hotel)

Discover More About AIHO Hotel Medan (Formerly Radisson Hotel)

Location


Staying at AIHO Hotel Medan (Formerly Radisson Hotel) is a good choice when you are visiting Medan City Center.

About AIHO Hotel Medan (Formerly Radisson Hotel)

From business event to corporate gathering, AIHO Hotel Medan (Formerly Radisson Hotel) provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, AIHO Hotel Medan (Formerly Radisson Hotel) is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at AIHO Hotel Medan (Formerly Radisson Hotel), a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at AIHO Hotel Medan (Formerly Radisson Hotel).

If you plan to have a long-term stay, staying at AIHO Hotel Medan (Formerly Radisson Hotel) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

AIHO Hotel Medan (Formerly Radisson Hotel) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at AIHO Hotel Medan (Formerly Radisson Hotel) will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, AIHO Hotel Medan (Formerly Radisson Hotel) is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from AIHO Hotel Medan (Formerly Radisson Hotel) exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

AIHO Hotel Medan (Formerly Radisson Hotel) is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at AIHO Hotel Medan (Formerly Radisson Hotel).

All facilities in AIHO Hotel Medan (Formerly Radisson Hotel)

Bar, Cafe and Lounge AIHO Hotel Medan (Formerly Radisson Hotel)
Bar, Cafe and Lounge
Swimming Pool AIHO Hotel Medan (Formerly Radisson Hotel)
Swimming Pool
Fitness Center AIHO Hotel Medan (Formerly Radisson Hotel)
Fitness Center
Functional Hall AIHO Hotel Medan (Formerly Radisson Hotel)
Functional Hall
Lobby AIHO Hotel Medan (Formerly Radisson Hotel)
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast with surcharge
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace on rooftop
  • Smoking area
  • Smoke free

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Access friendly
  • In-room accessibility
  • Roll-in shower

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in AIHO Hotel Medan (Formerly Radisson Hotel)

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:30.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at AIHO Hotel Medan (Formerly Radisson Hotel)
215
Number of floors in AIHO Hotel Medan (Formerly Radisson Hotel)
8
Another facilities in AIHO Hotel Medan (Formerly Radisson Hotel)
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in AIHO Hotel Medan (Formerly Radisson Hotel)

What are available facilities at AIHO Hotel Medan (Formerly Radisson Hotel)?
There are top facilites at AIHO Hotel Medan (Formerly Radisson Hotel) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at AIHO Hotel Medan (Formerly Radisson Hotel)?
The standard check-in time at AIHO Hotel Medan (Formerly Radisson Hotel) is starting from From 15:00 while the latest check-out time is at Before 12:00
Does AIHO Hotel Medan (Formerly Radisson Hotel) provide breakfast?
Yes, AIHO Hotel Medan (Formerly Radisson Hotel) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in AIHO Hotel Medan (Formerly Radisson Hotel)

8.6
Very Good

From 1,759 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about AIHO Hotel Medan (Formerly Radisson Hotel)
All
Bedroom (47)
Ambiance (46)
Distance to City Center (45)
Staff Friendliness (41)
Bathroom (41)
Room Space (37)
Hotel Area (35)
Accessibility (33)
Family Friendly (28)
Check-in/out Time (27)
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Traveler Reviews AIHO Hotel Medan (Formerly Radisson Hotel)

Number of reviews per page
20
40

Customer reviews

a***t
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 day(s) ago

Best hotel in Medan. Easy check-in. Staff fast response.

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I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 day(s) ago

Initially 3 nights, because I still felt at home, I extended it for 2 more nights. Strategic location, friendly & honest staff, cleanliness is always maintained. The children also felt at home.
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Anita F. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 day(s) ago

There is an iron in the hotel so no need to borrow it again. Clean room. Access to shopping center is close.
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B***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 day(s) ago

Nice choice for staying in Medan.

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Accommodation's Reply
31 Mar 2025
Dear Valued Guest, Thank you for choosing to stay with us while in Medan. We are delighted you had a great experience and hope to welcome you again very soon. Sincerely Regards, PR Manager
Ruslan H.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

Nice place to stay and in the middle of the city.

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Accommodation's Reply
31 Mar 2025
Dear Mr Ruslan, Thank you for your kind words. We are delighted you enjoyed your stay and our central location. We look forward to welcoming you in the near future. Sincerely Regards, PR Manager
K***a
icon-Business
Business
icon-origin-TRAVELOKA

6.7

/10

Reviewed 3 week(s) ago

Okay just for location. Cleanliness? You should train the cleaner to pay attention to detail on how to clean the room.

3 people find it helpful

Accommodation's Reply
18 Mar 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comments and sincerely apologize if the cleanliness did not meet your expectations. Your input is valuable, and we will address this with our housekeeping team to ensure better attention to detail. We hope to have the opportunity to provide you with an improved experience in the future. Sincerely Regards, PR Manager
D***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.4

/10

Reviewed 4 week(s) ago

The rooms tend to be dirty and the towels are not good...need a lot of repairs...considering the room rates are quite expensive
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1 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Guest, Thank you for your feedback. We apologize for the inconvenience you experienced. We will immediately follow up on the cleanliness of the room and the quality of the towels to meet the expected standards. Your feedback is very valuable for us to continue improving our services. We look forward to welcoming you back with a better experience in the future. Warm regards, pr manager
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a***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Best hotel in medan. Recomended. Near kfc

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Accommodation's Reply
11 Mar 2025
Dear Valued Guest, Thank you for your positive review. We are glad you enjoyed your stay at Aiho Hotel Medan. Our strategic location is indeed one of our advantages. We hope to welcome you back in the future. Warm regards, pr manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The hotel is very comfortable, my family and I often stay here, the food is also delicious, the service is very good and friendly
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Accommodation's Reply
11 Mar 2025
Dear Valued Guest, Thank you for your review and rating. We are very pleased to know that you and your family always enjoy your stay at Aiho Hotel Medan. We will continue to strive to provide the best service and serve delicious dishes for your comfort. We look forward to welcoming you back in the future. Warm regards, pr manager
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I***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Towels and pillow cases are old, seems like they need to be replaced with new ones. Staff is friendly, very helpful to guests. Room 706 view is ok. Coming again next time. 🤣
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1 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Valued Guest, Thank you for your constructive rating and review. We are glad to know that you were pleased with our staff service and enjoyed the view from your room. Your feedback regarding the towels and pillowcases is highly appreciated and will be forwarded to the relevant department for the best solution. We look forward to welcoming you back on your next visit. Warm regards, pr manager
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a***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 week(s) ago

Breakfast food is not tasty. Cold fried rice at 8am. Sour pineapple and papaya are not sweet.
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1 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Guest, Thank you for your feedback. We apologize for the unpleasant experience regarding breakfast. Our culinary team will review the quality and presentation of the food to improve it in the future. We hope to welcome you back with a more satisfying experience. Warm regards, pr manager
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a***t
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

Clean room and new. Staff friendly

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Accommodation's Reply
20 Feb 2025
Dear valued guest, Thank you for your kind review and rating. We are delighted to hear you enjoyed our clean and modern rooms, as well as our friendly staff. We look forward to welcoming you again soon. Sincerely Regards, PR Manager
W***Y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

service has improved after changing the name, just a suggestion if there is a hotel menu in the room, so you don't have to go to the restaurant...
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Accommodation's Reply
05 Feb 2025
Dear Valued Guest, Thank you for your rating and review for Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel. For some rooms starting from deluxe room, we provide digital menu via IPTV. We hope to meet and serve you again in the future. Warm regards, pr manager
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E***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Recommended hotel in the city center. Comfortable, clean. Overall great. All the food is delicious
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Accommodation's Reply
05 Feb 2025
Dear Valued Guest, Thank you for your rating and review for Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel such as the strategic location and delicious food available. We look forward to seeing you and serving you again in the future. Warm Regards, pr manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

friendly service, good, well served.. overall all good... next time if I come to this city I will stay again at this hotel... Thank you
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Valued Guest, Thank you for your rating and review for Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel especially the service we provide. We look forward to seeing you and serving you again in the future. Warm Regards, pr manager
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

I've stayed here twice, it's comfortable and quiet.
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Accommodation's Reply
05 Feb 2025
Dear Valued Guest, Thank you for your rating and review for Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel. We look forward to seeing you again in the near future. Warm regards, pr manager.
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Dewie A. S.
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10.0

/10

Reviewed 12 week(s) ago

Awesome, very impressive. I want to stay again
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Accommodation's Reply
22 Jan 2025
Dear Mrs. Dewie, Thank you for your rating of Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel. We look forward to seeing you again and serving you again in the future. Warm regards, pr manager.
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sally
icon-origin-TRAVELOKA

8.2

/10

Reviewed 12 week(s) ago

The lobby is a little smelly so better think of ways to improve that since it is the first impression that matters. Overall the service was good and room was clean.

1 people find it helpful

Accommodation's Reply
22 Jan 2025
Dear Ms Sally, Thank you for the rating you give to us. We are glad that you were having a pleasant experience during your stay in our hotel. We look forward to welcoming you back to Aiho Hotel Medan. Sincerely Regards, PR Manager
Sriwahyuni
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Highly recommended to stay at Radisson, very comfortable, close to the city and the facilities are also complete, the children enjoyed swimming in the pool.
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Accommodation's Reply
10 Jan 2025
Dear Mrs. Sriwahyuni, Thank you for your rating and suggestion. We are glad to hear that you were satisfied during your stay with us. We look forward to welcoming you back in the future. Warm regards, pr manager
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Maduma S. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

So far the stay was good, only the shower didn't work properly
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1 people find it helpful

Accommodation's Reply
10 Jan 2025
Dear Mrs. Maduma, Thank you for your rating and suggestion. We apologize for the shower problem you experienced. We have conveyed it to the relevant department to provide the best solution. We look forward to welcoming you back in the future. Warm regards, pr manager
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Exterior 4 AIHO Hotel Medan (Formerly Radisson Hotel)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.