Aston Denpasar Hotel & Convention Center

Never ever stay in this hotel, no matter what. Keep in mind: this is a 4 stars hotel. The only reason I don't rate 1 star because the bedroom is clean. Let me provide you the brief.(1) In the 1st day of staying, I laundry my clothes and it was returned damp. I had to dry it using hair dryer. In addition, I had to pay the laundry charge immediately as it'd returned. It can't be charged to the room (never witness this kind of practice in other 4 stars hotel). Furthermore, I had to proactively contact the front office asking the laundry to be returned.(2) Still about the laundry. In the evening of the 1st day, there's no laundry list provided in the room. When I ask the staff (when he returned my 1st day laundry clothes), he told me that they are running out of the list, so he told me just to put the clothes (to be laundries) in the laundry basket (box) and tomorrow morning (the 2nd day) it would be picked up by the staff. I followed the instruction and guess what happened when I back to the room in the evening (the 2nd day)? The clothes were still in the box with an empty laundry list form on it.(3) They left a dirty mop (I think used to clean the room) on the table of the living room (I stayed in the Deluxe Premier). This is unbelievable, really unbelievable.(4) I think they have problem with the bathroom piping maintenance. There's unpleasant stinky smell came out after I use the flush or sink.(5) The TV channels are very limited, around 30 channels only. No CNN, CNA, CNBC, BBC, HBO, etc.(6) The breakfast choices were relatively much much less compare to other 4 stars hotel in Bali. Moreover, majority of the table arrangement is for 10 pax (a big round table) with no preparation at all. Just an empty tables.(7) The room (and front office area in general) had a strong aroma of jasmine flower because they use a kind of aroma oil. I requested to remove the aroma oil from the room. However, the aroma/smell stays for at least 3 days (until the day I checked out). It seems like the aroma is staying forever. A question left is “is this the new standard of Aston Hotel chain globally or only happened in Denpasar?”

The best hotel in denpasar bali.

Great place, the room is big. And good location.

Aston Denpasar was convinience hotel ever. Thanks all.

Room Air-conditioning terrible 2-night stay felt like sleeping in a sauna room. The management has to look seriously at this issue and Maintenance has to be carried out periodically.

Room is spacious and food during breakfast is vary and tasty.