favehotel Graha Agung Surabaya

Hotels
8.1
Convenient
From 3,326 verified guests reviews

What Guests Say About Their Stay

Strategic Location (27)
Friendly Staffs (15)
Clean Room (22)
Tasty Breakfast (1)
Francesco W.
10
/ 10
Had a great time. Staff were all amazing! Love that they no longer give complementary mineral water to support government’s act of reducing the use of plastic and instead providing a water refill stations in the hallway. Awesome!
Deni S.
9.7
/ 10
Good place to stay and near attractions of Surabaya.
David S.
9.7
/ 10
Nice a clean. Should try and feel it.
In the Area
See Map
Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
favehotel Graha Agung Surabaya is a hotel in a good neighborhood, which is located at Wiyung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around favehotel Graha Agung Surabaya

Discover More Places
Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288
Lobby favehotel Graha Agung Surabaya
Lobby 2 favehotel Graha Agung Surabaya

Discover More About favehotel Graha Agung Surabaya

Location


favehotel Graha Agung Surabaya is the most favorite Budget Hotel located in a premier location and entertainment spot in West Surabaya. This hotel’s location is very close to Pakuwon mall, the biggest shopping mall in Indonesia, and the food junction area is within walking distance. The hotel is also surrounded by restaurants and cafes with varioud food choices, as well as several favorite wedding Venues in the Pakuwon Surabaya area. With easy access to the airport via the highway, the hotel is about 1 hour from Gresik & Pasuruan Industrial areas. Surrounded by a well-known university (such as UNESA and Universitas Ciputra), international schools, SPAZIO office buildings, and international golf venues makes favehotel Graha Agung Surabaya the perfect choice for business and leisure travelers.

About favehotel Graha Agung Surabaya


For travelers who wish to travel comfortably on a good service qualities and affordable price in West Surabaya Area, favehotel Graha Agung Surabaya is the perfect place to stay that provides decent facilities as well as great services. Featuring modest fully air-conditioned ensuite rooms with 32” TVs, complimentary toiletries, slippers, tea/coffee making facilities, comfortable beds, plush mattress toppers, fresh linen, and towels. Free high-speed internet access is available in all hotel areas.

Our drop Shuttle service is available to take you to Pakuwon Mall. A 24-hour front desk service is ready to assist our hotel guests with check-in check-out process, room reservations, transport, laundry, dry cleaning, wake-up calls, and in-room dining. Savor your favorite dishes from restaurant in favehotel Graha Agung Surabaya.

favehotel Graha Agung Surabaya also offers a private meeting room perfect for exclusive business meetings, corporate training, or private social functions with special packages price. Featuring modern technical equipment and meeting accessories such as Projector, microphones and stationery, the Volakas Meeting Room has a capacity of up to 40 persons in theatre style. Complimentary secure high-speed WiFi is also included for our business guests. favehotel Graha Agung Surabaya are managed by the top hotel management group in Indonesia, Archipelago International, who have implemented eco-friendly standards across all their hotels in Indonesia; hence complimentary plastic water bottles in each room have now been replaced with water dispensers on corridors in every floor.

All facilities in favehotel Graha Agung Surabaya

Entertainment Facility favehotel Graha Agung Surabaya
Entertainment Facility
Functional Hall favehotel Graha Agung Surabaya
Functional Hall
Lobby favehotel Graha Agung Surabaya
Lobby
Exterior favehotel Graha Agung Surabaya
Exterior
Bedroom favehotel Graha Agung Surabaya
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Massage

Transportation

  • Car rental

Connectivity

  • LAN Internet

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer with surcharge

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in favehotel Graha Agung Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at favehotel Graha Agung Surabaya
82
Number of floors in favehotel Graha Agung Surabaya
8
Another facilities in favehotel Graha Agung Surabaya
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in favehotel Graha Agung Surabaya

What are available facilities at favehotel Graha Agung Surabaya?
There are top facilites at favehotel Graha Agung Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at favehotel Graha Agung Surabaya?
The standard check-in time at favehotel Graha Agung Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does favehotel Graha Agung Surabaya provide breakfast?
Yes, favehotel Graha Agung Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in favehotel Graha Agung Surabaya

Overall Rating & Reviews

From 3,326 verified guests reviews
8.1
Convenient
Fantastic
696
Very Good
1,805
Satisfying
261
Average
564
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (27)
friendly staffs (15)
clean room (22)
tasty breakfast (1)
tasty food (8)
great location (1)
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Show Reviews with Photos
RB
Rendy B. A. P.
10
/ 10
15 Nov 2024
Review photo of favehotel Graha Agung Surabaya from Rendy B. A. P.

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Accommodation's Reply
21 Nov 2024
Dear Mr. Rendy, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again, we are very grateful for your kind review, and we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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M***d
This is a guest profile.
Business travel
8.2
/ 10
05 Nov 2024
Rooms are old and bedding is old.

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Accommodation's Reply
18 Nov 2024
Dear Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. Let us apologize that your experience during your stay at favehotel Graha Agung Surabaya could not meet your expectations. With regards to the uncomfortable room and bed, we apologize for that. We will ensure the comfort of our guests, your review is an input that can improve the comfort of our guests in the future. Once again we apologize for any inconvenience during your stay at favehotel Graha Surabaya, we hope to welcome you back in the future with an even better experience and service. Sincerely yours, Erzam Faisol - Hotel Manager
FR
Fauji R.
6.6
/ 10
30 Oct 2024
Hotel location is good. Receptionist is good. Room 320 is not good, so receptionist change to room 519 on the third day I stay. Room 519 is much better. Breakfast is not good, no variety and taste is very standard. Overall is not worth with the price.

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Accommodation's Reply
10 Nov 2024
Dear Bapak Fauji, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. Let us apologize that your experience during your stay at favehotel Graha Agung Surabaya did not meet your expectations. With regards to the breakfast menu which is less varied and the taste which is less to your liking, we apologize and will be an evaluation material for us to further improve. Regarding the room that was not to your liking, we have several options of room choices with a wider size, of course we can give you a special price if we are given the opportunity again. Once again we apologize for any inconvenience during your stay at favehotel Graha Surabaya, we hope to welcome you back in the future with even better experience and service. Sincerely, Erzam Faisol - Hotel Manager
C***t
This is a guest profile.
Business travel
10
/ 10
20 Oct 2024
The best experience I've when I stayed here.

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Accommodation's Reply
18 Nov 2024
Dear Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely yours, Erzam Faisol - Hotel Manager
C***t
This is a guest profile.
Business travel
10
/ 10
20 Oct 2024
The staff is very humble, the room is very clean, the hotel location is good.

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Accommodation's Reply
18 Nov 2024
Dear Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely yours, Erzam Faisol - Hotel Manager
R***g
This is a guest profile.
Business travel
6.8
/ 10
27 Sep 2024
Must any improvement for the facility of room hotel.

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Accommodation's Reply
29 Sep 2024
Dear Sir/Madam, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Allow us to apologize because your experience during your stay at favehotel Graha Agung Surabaya has not been able to meet your expectations. In connection with the obstacles that you experienced, we will accept it as a suggestion to upgrade our room facilities. For your information, we have also upgraded our rooms to the deluxe, suite and family types if you want to experience our more attractive room facilities. Once again, we apologize for the inconvenience during your stay at favehotel Graha Surabaya, we hope to be able to welcome you back in the future with a better experience and service. Best regards, Erzam Faisol-Hotel Manager.
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IW
I Wayan A.
9.4
/ 10
22 Aug 2024
The rooms are nice & clean. Overall favehotel graha agung is recommended at west area of surabaya.

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Accommodation's Reply
04 Sep 2024
Dear Bapak Andriyana, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests ' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely, Erzam Faisol-Hotel Manager.
EL
Edward L.
8.4
/ 10
17 Jul 2024
Decent place to stay just inconvenient that there us only 1 lift.

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Accommodation's Reply
19 Jul 2024
Dear Sir/Madam, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager.
HH
Hendra H.
10
/ 10
04 Jul 2024
Good for business stay on weekend or weekday.

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Accommodation's Reply
09 Jul 2024
Dear Mr. Hendra H, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager.
M***a
This is a guest profile.
Leisure
8.5
/ 10
02 Jul 2024
There was the sound of"tokek"outside my room. It was quite annoying and disturbing, to be honest. Sometimes it seemed close, sometimes it seemed quite far (faint). I don't know if it was really a real"tokek"or somebody was playing a prank with the sound. Anyway, I told the receptionist about it, and he said they would look into it. The sound of"tokek"started on the first night we stayed, up to the last day.
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Accommodation's Reply
09 Jul 2024
Dear Mr./Mrs, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. Please allow us to apologize because your experience while staying at the favehotel Graha Agung Surabaya has not been able to meet your expectations. Regarding rooms that are not soundproof, this is a special concern for us to follow up on this problem with management. Once again we apologize for the inconvenience during your stay at favehotel Graha Surabaya, we really hope to be able to welcome you back in the future with an even better experience and service. Best regards, Erzam Faisol-Hotel Manager.
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Exterior 4 favehotel Graha Agung Surabaya

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