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Grand Serela Setiabudhi

Name: Grand Serela Setiabudhi
Address: Jalan Hegar Manah 9-15, Setiabudhi Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40141, Jalan Hegar Manah 9-15, Setiabudhi Bandung, Jawa Barat, 40141, Indonesia
Rating: 8

Hotels

Preferred Partner

7.9

/10

Pleasant

5,371 reviews

What Guests Say About Their Stay

Distance To City Center (14)

Staff Friendliness (12)

Hotel Area (12)

Room Space (11)

Lungguh A. B.

9.4

/ 10

The room is great, with various facilities included. The food is great. And I like the hospitality of this hotel.

Andri F. R.

10.0

/ 10

I spent my Wedding Anniversary at Grand Serela Setiabudhi, and it’s a pleasant experience. I just arrived in the hotel, but they already surprised me with upgrading my room to the suite. My wife also surprised and burst her tears because I did not tell her if I request the wedding anniversary setup in the room. And this moment could happen because of the help of all staff in Grand Serela Setiabudhi. My kids also enjoy staying here for their new year holiday.

tika o.

9.4

/ 10

Great hospitality, near rumah mode, great food, friendly and kindly people. I definitely will take my family stay here again.

Christie

9.7

/ 10

This hotel so comfort and good service

ade f.

8.5

/ 10

Nice and comfortable and clean.

In the Area

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Jalan Hegar Manah 9-15, Setiabudhi Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40141

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Grand Serela Setiabudhi is a hotel in a good neighborhood, which is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Serela Setiabudhi

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What's around Grand Serela Setiabudhi

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Jalan Hegar Manah 9-15, Setiabudhi Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40141

Discover More About Grand Serela Setiabudhi

Location

Grand Serela Setiabudhi is a hotel in a good neighborhood, which is located at Setiabudi.

About Grand Serela Setiabudhi

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Grand Serela Setiabudhi provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Serela Setiabudhi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Grand Serela Setiabudhi.

All facilities in Grand Serela Setiabudhi

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Children play area
Fitness center
Hot tub
Massage
Sauna
Spa

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Hotel Services

Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby

General

AC
Family room
Heater
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Business Facilities

Business center
Meeting facilities

Kids and Pets

Babysitting

Connectivity

LAN Internet

Sports and Recreations

Table tennis

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Grand Serela Setiabudhi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Grand Serela Setiabudhi	99
Number of floors in Grand Serela Setiabudhi	3
Another facilities in Grand Serela Setiabudhi	24-hour room service, Room service, Safety deposit box, WiFi in public area, Children play area

Frequently asked question in Grand Serela Setiabudhi

What are available facilities at Grand Serela Setiabudhi?

There are top facilites at Grand Serela Setiabudhi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Serela Setiabudhi?

The standard check-in time at Grand Serela Setiabudhi is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Grand Serela Setiabudhi

Overall Ratings & Reviews Grand Serela Setiabudhi

Traveloka (5,371)

7.9

Pleasant

From 5,371 reviews

Provided by travelers on

Cleanliness

7.7

Room Comfort

7.8

Meal

7.6

Location

8.1

Service and Facilites

7.9

People often mention about Grand Serela Setiabudhi

All

Ambiance (32)

Bathroom (29)

Bedroom (26)

Room Space (21)

Variety (21)

Staff Friendliness (20)

Distance to City Center (19)

Taste (19)

Surroundings (14)

Accessibility (14)

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Traveler Reviews Grand Serela Setiabudhi

Number of reviews per page

Customer reviews

Akhmad W.

9.1

/10

Reviewed 5 week(s) ago

The hotel staff are friendly, the parking area is quite spacious and access to the hotel is very easy.

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Siti O.

Staycation

8.7

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly, they gave me a free upgrade. Next time I'll come here again, please fix the bathroom walls. Overall, everything is good 🥰

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2 people find it helpful

N***i

Leisure

5.0

/10

Reviewed 9 week(s) ago

At the beginning of check in, they said that BF would be served in the room because there were less than 15 occupants, then suddenly the owner came and changed it to serving in the restaurant... then the cleanliness of the drinks was not well maintained, it was far from Mn2, most importantly the room was not well maintained, the toilet flush didn't work properly... it was really bad

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2 people find it helpful

C***a

Leisure

6.7

/10

Reviewed 9 week(s) ago

I booked 3 rooms, the hot water facilities were not on in any room from check in until the evening. When I entered the room, it was a bit uncomfortable because of the smell of incense, the lights were dim. The bathroom was not very clean. The food menu for a hotel of this class is very lacking in variety.

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2 people find it helpful

Jemmy C.

5.9

/10

Reviewed 10 week(s) ago

The entire contents of the room need to be made over

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1 people find it helpful

D***i

9.4

/10

Reviewed 10 week(s) ago

Very cool for a fun and delicious honeymoon

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B***y

Leisure

8.5

/10

Reviewed 11 week(s) ago

Good, maintain and improve the programs, don't slacken and create a good variety of images that attract consumers.

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5 people find it helpful

I***a

Leisure

8.8

/10

Reviewed 12 week(s) ago

Staying at R.305 ● Pros: → located in Hegarmanah, which is one of the best areas to live in Bandung → approx. 5-7 minutes walk to Setiabudhi Supermarket → easy access to Cihampelas, Ciumbuleuit, Dago and Setiabudhi areas → breakfast menus changed every day — but the variety is quite limited → housekeeping service was good ● Cons: → limited parking space → lighting in room and bathroom was not bright enough → no in-room fridge → only local TV stations available (no IndiHome or other pay TV channels) → there's a serious leak on the shower cube every time we took showers — this was immediately reported to the front desk, but no positive action was taken until we checked-out Overall, I would give 3 stars out of 5 for staying at this hotel recently.

Deslina E.

8.6

/10

Reviewed 12 week(s) ago

room cleanliness is poor breakfast taste is poor

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gempur a. p.

Business

6.8

/10

Reviewed 12 week(s) ago

Old hotel in dire need of renovation and complete overhaul, far from being worthy of a 4 star rating.

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5 people find it helpful

S***n

9.4

/10

Reviewed 13 week(s) ago

The hotel is clean and comfortable, close to the city center.

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2 people find it helpful

R***a

Staycation

8.4

/10

Reviewed 13 week(s) ago

AC is not cold enough, bathroom leaks

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1 people find it helpful

H***f

Leisure

5.7

/10

Reviewed 14 week(s) ago

Got a bad room, smelly, lots of dust, broken cupboard, dirty. Not worthy of being called a 4 STAR hotel. Tried to request a refund because the room did not match the photo and was not suitable, but it was not possible, only moved to another room that was "better" and still had lots of dust

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4 people find it helpful

S***n

Business

8.2

/10

Reviewed 14 week(s) ago

Have stayed here several times, the hotel is comfortable and clean, access is also easy.

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2 people find it helpful

M***d

Leisure

5.0

/10

Reviewed 14 week(s) ago

Free room upgrade, AC is not cold, regret staying here, nothing of solutions, already complained but the AC was not fixed, dusty room, smelly toilet, no maintenance. Overall bad! Not recommended, better find another hotel

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5 people find it helpful

Abdul R.

Leisure

8.5

/10

Reviewed 14 week(s) ago

Friendly staffs, quick check in process, and strategic location 👍

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S***a

Leisure

10.0

/10

Reviewed 17 week(s) ago

Got a complimentary room with a bigger size & yesterday the breakfast menu was fish, I happen to be allergic but the chef made me chicken on the spot as a substitute for the side dish. BEST never disappointed while staying here🫶🫶🫶

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4 people find it helpful

R***y

Business

6.4

/10

Reviewed 19 week(s) ago

Positive: friendly staff, clean room. Negative: TV, sink and hairdryer are broken. Lack of hotel maintenance. Maybe because it's an old hotel.

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15 people find it helpful

Rinto S.

Business

5.3

/10

Reviewed 19 week(s) ago

A hotel that places 4 stars but without facilities like a 4 star. There is no room boy to help lift bags. Staff/employees who are not in the places they should be so that guests are often confused and lost to move between wing A and wing B. Room cleanliness is not maintained even in one room used tissue was found in the trash. Bath tube leaks and rusts. The shower opener lever is very prone to breaking so that water flows without being able to be turned off. The bathroom floor is slippery and dangerous for elderly people who stay. The water heater cannot be used so it is quite difficult to get hot water while there is no room service.

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6 people find it helpful

Erminda

Leisure

8.3

/10

Reviewed 19 week(s) ago

This hotel is equivalent to 3 stars, the closet smells bad, the AC is not cold. The TV has not been updated. The service is quite friendly. Suggestion, Hopefully UPDATE for electronic items in the room, and cleanliness as soon as possible.

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4 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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