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Grand Serela Yogyakarta

Name: Grand Serela Yogyakarta
Address: Jalan Magelang KM. 4 No.145 Sleman, Mlati, Yogyakarta, Yogyakarta Province, Indonesia, 55284, Jalan Magelang KM. 4 No.145 Sleman, Yogyakarta Province, 55284, Indonesia
Rating: 8.5

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8.5

Impressive

From 4,046 verified guests reviews

What Guests Say About Their Stay

Strategic Location (57)

Friendly Staffs (37)

Clean Room (48)

Tasty Breakfast (15)

Okkie S.

9.1

/ 10

The hotel located in good location within easy reach to Malioboro and Kasongan as well as easy access to Solo or Jakarta, clean bedroom and bathroom with decent breakfast.

Dedy H.

9.7

/ 10

What a great place to stay along your vacation

Hendra S.

9.4

/ 10

The hotel is clean and the breakfast good as well.

In the Area

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Jalan Magelang KM. 4 No.145 Sleman, Mlati, Yogyakarta, Yogyakarta Province, Indonesia, 55284

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Grand Serela Yogyakarta is located in area / city Mlati. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Serela Yogyakarta

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What's around Grand Serela Yogyakarta

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Jalan Magelang KM. 4 No.145 Sleman, Mlati, Yogyakarta, Yogyakarta Province, Indonesia, 55284

Discover More About Grand Serela Yogyakarta

Location

Grand Serela Yogyakarta is located in area / city Mlati.

About Grand Serela Yogyakarta

Whether you are planning an event or other special occasions, Grand Serela Yogyakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Serela Yogyakarta.

Grand Serela Yogyakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Grand Serela Yogyakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Serela Yogyakarta, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Grand Serela Yogyakarta, which you rarely find in other places.

If you plan to have a long-term stay, staying at Grand Serela Yogyakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Serela Yogyakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Serela Yogyakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Serela Yogyakarta.

All facilities in Grand Serela Yogyakarta

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper

General

AC
Ballroom
Banquet
Fireplace in lobby
Heater
Non-smoking room
Smoking area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast

Business Facilities

Business center
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Shops
Supermarket

Transportation

Airport transfer
Car rental

Things to Do

Connectivity

Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Grand Serela Yogyakarta

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Grand Serela Yogyakarta	78
Number of floors in Grand Serela Yogyakarta	7
Another facilities in Grand Serela Yogyakarta	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Grand Serela Yogyakarta

What are available facilities at Grand Serela Yogyakarta?

There are top facilites at Grand Serela Yogyakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Serela Yogyakarta?

The standard check-in time at Grand Serela Yogyakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Serela Yogyakarta provide breakfast?

Yes, Grand Serela Yogyakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Serela Yogyakarta

Overall Rating & Reviews

From 4,046 verified guests reviews

8.5

Impressive

Fantastic

1,372

Very Good

1,959

Satisfying

190

Average

525

Poor

Cleanliness

Comfort

Meal

Location

Service

Show reviews that mention...

All

strategic location (57)

friendly staffs (37)

clean room (48)

tasty breakfast (15)

great facilities (2)

bright lights (1)

varied breakfast (6)

tasty food (32)

See More 8

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Most Helpful

Like this review?

D***g

This is a guest profile.

Leisure

/ 10

01 Jul 2024

We arrive around 4pm and the room still not ready yet. Then have to wait more then 45min to get our room. But the room ac not functioning well and I sleep in heat & sweating that night. Worse experience ever. Also the room don't have any natural lighting.

Review photo of Grand Serela Yogyakarta from D***g

Review photo of Grand Serela Yogyakarta 2 from D***g

1 liked this review

Suzy A.

8.4

/ 10

16 May 2024

The hotel is magnificent, grande. But it is unfortunate for cleanliness to still have to be improved. I included some photos to prove the dirtyness of the room. What should be praised is that the janitor who was quick to come and change the torn pillowcase and offered to revacuum the rug again. What I regret most is that only one access card was given. Though each guest has their own schedule. The receptionist said this was the manager's policy. My room phone was broken so I couldn't order food to be delivered to my room. Sincerely to the male and female receptionists on duty who have done great things to make my business visit enjoyable. There is also no vitrage in the window. So the option available is just to open the curtains and everyone outside could see or close the curtains and everything in the room looks dark

Review photo of Grand Serela Yogyakarta from Suzy A.

Review photo of Grand Serela Yogyakarta 2 from Suzy A.

1 liked this review

eko y.

/ 10

14 Apr 2024

Good place to stay overnight with family.

3 liked this review

Ian

Transit

8.7

/ 10

04 Mar 2024

The room is clean, and the staff are helpful. But the pillow in the bedroom isn't really comfortable anymore, please change to the new one.

Like this review?

Nessa A.

Holiday

8.4

/ 10

13 Feb 2024

Review photo of Grand Serela Yogyakarta from Nessa A.

Review photo of Grand Serela Yogyakarta 2 from Nessa A.

Review photo of Grand Serela Yogyakarta 3 from Nessa A.

1 liked this review

Accommodation's Reply

27 Feb 2024

Dear sir or madam. Warm greetings from Hotel Grand Serela Yogyakarta. First of all, thank you for holding the meeting at Grand Serela Yogyakarta, it is an honor for us to be your accommodation or meeting place and place to stay when you visit the city of Yogyakarta. Thank you for taking the time and providing very valuable input regarding the level of service at the Grand Serela Hotel Yogyakarta. And we would like to thank you for the criticism and suggestions that you have given for the good of our hotel, we will immediately repair and improve all existing deficiencies. It is a satisfaction for us to know that the facilities and services at our hotel make a very good impression on you. I & the entire Grand Serela Hotel Yogyakarta team are always waiting for your arrival to visit again. Greetings, Febri Alviansyah. General Manager.

bima a.

5.5

/ 10

29 Dec 2023

1. At my first arrival to the hotel at around 8pm, I was disappointed with the door man/security manner, who not only didn't help me with the luggage from the car, but also not greet me at all as the guest who arrived in the hotel. OK, one may be too tired to behave, I think. 2. Entering the room, I was disappointed with the fact that the room design was so old fashioned and need to refurbished immediately, personally not"value for money"comparing with the room rate I have to pay. 3. When I tried to use the electric kettle, there 's some leftover water from the previous guest, how disgusting. But then I washed the kettle, tried to use it and wow. It produced smoke. I called the reception asked for replacements, and 10 minutes later, the staff delivered the replacement with an old,"shabby"and bad condition kettle as you could see in the photo. It seemed that some operational staff kettle had been lent over to me. Speechless. 4. When I start to bathe, I found a tiny small cockroach among the amenities, which so disgusting for me. 5. Then when I went to sleep, I saw black stain on the neatly folded bedsheet. It just completed my day. I do have photos of the shabby kettle and stained bedsheet, but somehow I could not attached them. So, in my opinion, the operator of this hotel really need to decide, whether they want to stay in hospitality business or not, since in my opinion, this was one of my nightmare in my whole experience of staying in the hotel. Please Grand Serela Yogya, please do the changes. Thank you.

5 liked this review

Chessa A. T.

Holiday

8.5

/ 10

25 Dec 2023

Kindly be noted for parents with toddler that this hotel ' s room service is only available until 9PM, there is no water dispenser, so be ensured you do prepare snacks and water supply. Bathroom needs air refresher and kindly check your sheets, my son keeps sneezing. Carpet is also dusty. It will be better to have something greenery in your mini garden.

1 liked this review

Purdiyanto

Holiday

8.5

/ 10

17 Dec 2023

Review photo of Grand Serela Yogyakarta from Purdiyanto P.

2 liked this review

Lauren O. V.

Holiday

5.8

/ 10

11 Dec 2023

Good location, it's just so dirty. The night lamp and carpet were dusty, found 4 cockroaches in the room and other bugs in the toilet.

Review photo of Grand Serela Yogyakarta from Lauren O. V.

Review photo of Grand Serela Yogyakarta 2 from Lauren O. V.

Review photo of Grand Serela Yogyakarta 3 from Lauren O. V.

Review photo of Grand Serela Yogyakarta 4 from Lauren O. V.

3 liked this review

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