Dear Valued Guest, Warmest Greetings from Harper Wahid Hasyim Medan! Thank you for taking the time to share your experience during your stay with us. We are very pleased to know that our room was comfortable and clean as expected, thank you for giving your appreciation to our service quality. Guest comfort and satisfaction is our top priority and we strive to be the best in class. The positive reviews given further motivate us to continue to provide the best service for our valued guests like you. Once again we would like to thank you for being our guest, we look forward to welcoming you and your family back to Harper Wahid Hasyim Medan for a more special stay experience. Warm regards, Tri Abdi Syahputra. RDM/Hotel Manager Ic

Dear our valued guest, Warm greetings from Harper Wahid Hasyim Medan! Thank you for taking the time to share your experience with us. We are glad that you are satisfied with the early check-in service that we can provide and feel the spacious room, we try to provide the best service for every customer. We apologize for the inconvenience related to the bed (Hollywood bed) that was experienced, please note that the bed we provide is custom, in the middle of the bed is locked with a Zipper so that even if combined the bed will not shift, we provide this specifically to meet customer requests if the Kingbed is no longer available / full. Your input is very valuable to us, and we will try to ensure that guest requests regarding the type of bed can be met better in the future and we apologize for the inconvenience. Once again we thank you for the input provided and apologize for the inconvenience caused, we hope to welcome you back to Harper Wahid Hasyim Medan in the near future for a better stay experience. Warm regards, Tri Abdi Syahputra. RDM / Hotel Manager Ic

Dear Guest, Thank you for choosing Harper Wahid Hasyim Medan as your accommodation for 6 days. We are very pleased to know that your overall experience with us was satisfactory, especially regarding the friendly service, room cleanliness, and the promptness of the housekeeping team. We also appreciate your feedback regarding breakfast. We apologize for the inconvenience caused and are following up with our culinary team to ensure that the menu is still available for the comfort of all guests. We look forward to welcoming you back to Harper Wahid Hasyim Medan with a better experience in the future. Please do not hesitate to contact us if there is anything we can help you with. Warm regards, Edi Suprayetno. Hotel Manager

Dear Guest, Warm greetings from Harper Wahid Hasyim Medan, Thank you for your positive review. We are very pleased to know that you felt pleasant, comfortable, clean, and received friendly service during your stay with us. Your satisfaction is our top priority, and we will continue to strive to provide the best experience for every guest. We look forward to welcoming you back in the near future and providing even better service. If there is anything else we can help you with, please do not hesitate to let us know. Warm regards, Edi Suprayetno. Hotel Manager

Dear Guest, Thank you for taking the time to share your experience with us. We greatly appreciate any feedback from guests as evaluation material to continuously improve the quality of service at Harper Wahid Hasyim Medan. We apologize for any inconvenience that occurred during your stay, especially related to the service from our staff in confirming the length of stay. We are always committed to providing friendly and professional service to every guest, and we have followed up on your feedback with the relevant team to ensure that similar things do not happen in the future. We also want to ensure guest comfort in the check-out process, extension of stay and those who will check in, so we have re-evaluated our communication methods to be more comfortable for guests and provided re-training to our staff. We hope that we can welcome you back with a better stay experience and more maximum service. Do not hesitate to let us know if there is anything else we can help with. Warm regards, Edi Suprayetno. Hotel Manager

Dear Valued Guest, Thank you for the positive review you have given regarding your stay at Harper Wahid Hasyim Medan. We are very pleased to know that you felt comfortable during your stay at our hotel and consider it as one of the recommendations for other guests. The comfort and satisfaction of every guest is our top priority, and reviews like this motivate the entire team to continue to provide the best service. We hope to welcome you back soon and provide a more memorable stay experience. Warm regards, Edi Suprayetno. Hotel Manager

Dear Mr. Hariyadi, Thank you for your positive review regarding your stay at Harper Wahid Hasyim Medan. We are very pleased to know that the comfort, cleanliness, and fresh atmosphere of our hotel have given you a good impression. In addition, we are also pleased that the view from your room is an added value to your stay experience. We always strive to provide the best facilities and excellent services for the satisfaction of every guest. We look forward to welcoming you back in the future for an equally pleasant stay experience. If there is anything else we can help you with, please do not hesitate to let us know. Warm regards, Edi Suprayetno. Hotel Manager

Dear Mr. Al Chandra, Warm greetings from Harper Wahid Hasyim Medan! Thank you for your positive review. We are very pleased to know that your stay at our hotel was comfortable and memorable. Guest satisfaction is our top priority, and reviews like this motivate the entire team to continue providing the best service. We look forward to welcoming you back in the future and providing an equally pleasant experience. Do not hesitate to contact us if there is anything we can help you with. Warm regards, Edi Suprayetno. Hotel Manager

Dear valued guest, Thank you for taking the time to share your experience at Harper Wahid Hasyim Medan. We apologize for the inconvenience you experienced regarding the hot water facility not being on. This is certainly not the standard of service we want to provide to our guests. We have followed up on this issue with our technical team to ensure the facility is back in good condition. Your comfort and satisfaction are our top priority, and we look forward to welcoming you back in the future with an even better experience. If there is anything else you would like to convey, please do not hesitate to contact us directly. Best regards, Edi Suprayetno. Hotel Manager

Dear valued guest, Thank you for taking the time to share your experience at Harper Wahid Hasyim Medan. We are very pleased to know that overall you were satisfied with our services and facilities. Regarding the feedback regarding the tumbler light in the restaurant, we greatly appreciate your concern for the comfort of the area. We have checked and made improvements for the comfort of our guests. Once again, thank you for your valuable feedback. We look forward to welcoming you back to Harper Wahid Hasyim Medan and providing an even more enjoyable stay experience. Warm regards, Edi Suprayetno. Hotel Manager

Dear Mr. Rikardo PH, Thank you for your positive review regarding your stay at Harper Wahid Hasyim Medan. We are very pleased to know that you are satisfied with the services and facilities we provide. We will continue to strive to maintain the best service standards so that every visit to our hotel always provides an unforgettable impression. We look forward to your return visit in the future. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Warm regards, Edi Suprayetno. Hotel Manager

Dear Mr. Faisal H., Thank you for taking the time to provide a very detailed and positive review of your stay at Harper Wahid Hasyim Medan. We are pleased to know that you were satisfied with the strategic location of our hotel, the comfort of the room, and the quality of the breakfast we provided. Your comments about the variety of breakfast that exceeded expectations are greatly appreciated, as it reflects our team's dedication to providing the best experience for our guests. We also noted your feedback regarding the limited parking area. We are grateful to hear that our Security team was able to assist you in addressing this issue. We will continue to strive to provide the best solutions to ensure the comfort of every guest during their stay. We look forward to welcoming you back in the future and providing an even more special experience. If there is anything we can do to assist you on your next visit, please do not hesitate to contact us. Best regards, Edi Suprayetno. Hotel Manager

Dear Mr./Mrs. Dian, Thank you for your trust in choosing Harper Wahid Hasyim Medan as your place to stay. We are very pleased to know that you are satisfied with your stay with us. We greatly appreciate your positive reviews regarding the deluxe and superior rooms, the cleanliness of the bathroom, the location of the hotel, and the service at our restaurant. Reviews like this are a great motivation for the entire team to continue to provide the best service for every guest. We look forward to welcoming you back in the near future for a more special stay experience. Should you need assistance with your next reservation or have any special requests, please do not hesitate to contact us. Warm regards, Edi Suprayetno. Hotel Manager

Dear Mr./Mrs. Dian, Thank you for your positive review and for your trust in choosing Harper Wahid Hasyim Medan as your staycation destination several times. We are very happy to hear that your experience was almost perfect. We continue to be committed to providing the best service so that every visit is more memorable. Do not hesitate to contact us if you have any input or special needs on your next visit. We look forward to welcoming you back to Harper Wahid Hasyim Medan in the near future. Warm regards, Edi Suprayetno. Hotel Manager

Dear Ms. Dian U., Thank you for taking the time to provide a review of your stay at Harper Wahid Hasyim Medan. We are very pleased to know that you are satisfied with the cleanliness of the room, bathroom, and the professional service from our staff. Your feedback about the "almost perfect" experience is a great motivation for us to continue to improve our services and facilities to provide a more perfect stay experience on your next visit. We look forward to welcoming you back in the near future and creating a more memorable experience. Do not hesitate to contact us if you need any assistance or special requests on your next visit. Warm regards, Edi Suprayetno. Hotel Manager

Dear Guest, Thank you for the positive review that you have given. We are very pleased to know that your experience at Harper Wahid Hasyim Medan left a good impression. Support and appreciation like this means a lot to us and is a motivation to continue to provide the best service to all guests. We hope to welcome you back in the future and provide an even more memorable experience. If there is anything else we can help you with, please do not hesitate to contact us. Warm regards, Edi Suprayetno. Hotel Manager