JW Marriott Hotel Medan

Hotels
8.7
Impressive
From 6,817 verified guests reviews

What Guests Say About Their Stay

Strategic Location (38)
Friendly Staffs (4)
Clean Room (33)
Affordable Price (2)
Achmad F.
9.7
/ 10
I think my overall experience still be the same, it was a pleasant stay, and always satisfied with the team's friendly and warm welcoming you when you arrived, I don’t need to wait for a long time to check-in, and the team very responsive when you need this and that. Also this my second time tried the mobile key feature which is very awesome that you can have a key in your mobile phone also a chat feature that connects you to the hotel directly.
Harnanto D.
9.7
/ 10
Fast check-in dan responsive receptionist. Pool, spa and gym were closed due to local pandemic regulations. Love the bed and clean sheets
Ryan R. K.
10
/ 10
I stayed for 2 nights in JW Marriott Hotel Medan and overall i'm very satisfied with this hotel. The location is very strategic, the building is very nice and well maintain, the staff is very friendly, the food is good, and the room is very spacious. My only complaint is that the bathroom tv isn’t working anymore. Not a big deal though. I’m looking forward for my next stay here.
In the Area
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Jalan Putri Hijau No. 10, Medan City Center, Medan, Sumatra Utara, Indonesia, 20111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at JW Marriott Hotel Medan is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JW Marriott Hotel Medan

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Jalan Putri Hijau No. 10, Medan City Center, Medan, Sumatra Utara, Indonesia, 20111
Lobby JW Marriott Hotel Medan
Exterior 2 JW Marriott Hotel Medan

Discover More About JW Marriott Hotel Medan

Location


Staying at JW Marriott Hotel Medan is a good choice when you are visiting Medan City Center.

About JW Marriott Hotel Medan

Whether you are planning an event or other special occasions, JW Marriott Hotel Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

JW Marriott Hotel Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, JW Marriott Hotel Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at JW Marriott Hotel Medan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at JW Marriott Hotel Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JW Marriott Hotel Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JW Marriott Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JW Marriott Hotel Medan.

All facilities in JW Marriott Hotel Medan

Bar, Cafe and Lounge JW Marriott Hotel Medan
Bar, Cafe and Lounge
Swimming Pool JW Marriott Hotel Medan
Swimming Pool
Fitness Center JW Marriott Hotel Medan
Fitness Center
Functional Hall JW Marriott Hotel Medan
Functional Hall
Lobby JW Marriott Hotel Medan
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast with surcharge
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Parking with surcharge
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking with surcharge

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area
  • Smoke free

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Shops
  • Supermarket

Connectivity

  • LAN Internet
  • LAN Internet with surcharge
  • Free WiFi

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Shuttle Service

  • Airport transfer with surcharge
  • Train station pickup

Kids and Pets

  • Highchairs

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in JW Marriott Hotel Medan

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 208,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at JW Marriott Hotel Medan
287
Number of floors in JW Marriott Hotel Medan
29
Another facilities in JW Marriott Hotel Medan
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in JW Marriott Hotel Medan

What are available facilities at JW Marriott Hotel Medan?
There are top facilites at JW Marriott Hotel Medan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Hotel Medan?
The standard check-in time at JW Marriott Hotel Medan is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JW Marriott Hotel Medan provide breakfast?
Yes, JW Marriott Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JW Marriott Hotel Medan

Overall Rating & Reviews

From 6,817 verified guests reviews
8.7
Impressive
Fantastic
2,749
Very Good
3,128
Satisfying
259
Average
681
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (38)
friendly staffs (4)
clean room (33)
affordable price (2)
excellent service (23)
tasty breakfast (10)
complete facilities (12)
comfortable room (3)
tasty food (25)
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Pulo S.
Leisure
10
/ 10
13 Dec 2024
all the staff they are good service

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AT
Agung T.
Business travel
9.1
/ 10
27 Nov 2024
Good location, complete facilities. Will be better if hotel re-new the TV with smart TV, so guest can enjoy the new entertainment type: youtube, mirror screen with HP to enjoy netfix etc.

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A***s
This is a guest profile.
10
/ 10
23 Nov 2024
Good experience great service definately will comeback again.

1 liked this review

Bung D.
9.7
/ 10
19 Nov 2024
I'm very grateful after visiting this hotel some days ago. Anyway, all services were amazing such as receptionist named Richie Hutabarat. He is very nice staff and giving us royal service. But, tools in the room used to be maintained and upgraded to be better. Thanks a lot before

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L***a
This is a guest profile.
Business travel
9.7
/ 10
01 Nov 2024
Great stay in medan.. nice ambience, nice and friendly staff, nice room and bathroom nearby food and shopping
Review photo of JW Marriott Hotel Medan from L***a
Review photo of JW Marriott Hotel Medan 2 from L***a

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O***a
This is a guest profile.
10
/ 10
12 Oct 2024
Staff ramah, very recommend to be back again 💕.

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L***a
This is a guest profile.
Business travel
9.7
/ 10
05 Oct 2024
Large room, clean and comfortable. Staffs are nice.
Review photo of JW Marriott Hotel Medan from L***a
Review photo of JW Marriott Hotel Medan 2 from L***a

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YC
Yansen C.
10
/ 10
03 Jul 2024
Nice place with good price. Enjoyable. Nice staff and, I'm vegetarian, they provide for me nice meal.

1 liked this review

Yumna T. S. T.
Leisure
9.7
/ 10
30 Jun 2024
I recently had the pleasure of staying here, a five-star hotel that truly exceeded my expectations. From the moment I arrived, the service was impeccable. The staff were incredibly attentive and made sure every need was met promptly. The room was spacious, elegantly decorated, and offered stunning views of the city skyline. The bed was exceptionally comfortable, ensuring a restful night 's sleep. The bathroom was equally luxurious, featuring a large soaking tub and high-end toiletries. The hotel 's amenities were top-notch. The rooftop pool was a highlight, offering panoramic views and a relaxing atmosphere. The on-site restaurant served a variety of gourmet dishes that were both delicious and beautifully presented. What stood out the most was the attention to detail and the genuine hospitality of the staff. Whether it was arranging transportation, recommending local attractions, or simply ensuring a comfortable stay, they went above and beyond. Overall, jw marriot provided a memorable and luxurious experience that I would highly recommend to anyone seeking a five-star stay.
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1 liked this review

IS
Indah S. W.
10
/ 10
06 Jun 2024
All of u was wonderful. Marriot! ♥.
Review photo of JW Marriott Hotel Medan from Indah S. W.

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Functional Hall 4 JW Marriott Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.