Novus Giri Resort & Spa

All-star Accommodation

8.6

/10

Very Good

3,301 reviews

What Guests Say About Their Stay

Staff Friendliness (54)
Ambiance (52)
Room Space (50)
Bedroom (49)
Marcella A. L.
10.0
/ 10
Loving the ambience, the place, the room, the foods, and also the warm smiles from everyone at Novus Giri. Unforgettable experiences! ๐Ÿ’•๐Ÿ’•๐Ÿ’• Thank you! Sure will come back again someday!
Nurul H.
8.5
/ 10
Great hotel! Highly recommended to all parents to stay in here with their kids๐Ÿซถ๐Ÿป๐Ÿซถ๐Ÿปfive stars service and what a beautiful interior and exterior design. Will come back again for sure๐Ÿค๐Ÿค๐Ÿค
Indra K.
10.0
/ 10
Best service that I ever received in a hotel staycation. The price that you paid is worth it with the services that you get. Nice, friendly and helpful staff, willing to help no matter what you came to the hotel with. I came on a motorcycle with my family and got the same services as the other guest that came in a car. Honestly, this is the first time that I got this kind of service during staying at the hotel and I really appreciate it and hope that this will always stay the same. Family-friendly hotel with lots of activities for kids such as a swimming pool, kids playground, rabbit village, free kids activities (planting strawberry trees during my stay), horse riding (40k), basketball court, mini futsal field etc. Nice scenery around the hotel. Complete amenities inside the room, clean comfy room with a nice fragrance. The quiet cool temperature even though without air con. Breakfast really good with enough food and beverage variety, and the food taste was great I give it 9 out of 10. My advice to the hotel is that it would be great to add an outdoor kids playground and add some kid's pool equipment. Keep up with the excellent service SOP and hopefully, the hotel can improve further. Thanks, Novus Giri and Traveloka for giving me the best experience during my staycation.
Rika S.
8.5
/ 10
It was a wonderful, unforgettable staycation at novus giri. Classic yet elegant services was served starting from the gate when we entered the hotel. How the security greeted us, bet you feel secured and welcomed. The receptionist was so pretty and calm, didn't get her name but all of them take good care of every guest. The rooms was spacious and homey, love the interior. The most important was the water heater works well:), got cleaned bathtub, and for the kiddo, the have so many facilities: got swimming pool, horse riding, basketball and tennis, the rabbit village. This place is perfect for the grannies and grandpops, kiddo and parents. I personally encourage you to go nowhere but here if you go to puncak area. More excellent things about novus giri resort and spa are the wonderful food, wonderful staffs, wonderful Head Chef Sumarno, he visited our table as the first table having the yummy and full of variety breakfast on the second day here. Surely all of them are fantastic. Be back here very soon. I wonder if they will have pet hotel also at this place someday so I don't have to leave my cookie dog at the pet hotel somewhere far from our staycation. Anyway thank you novus giri for the best staycation ever.
Ratna
9.1
/ 10
It's a great experience for staying here. The room is new with bathtub. Very clean and comfortable. This hotel is perfect for family, friends, and couple.
In the Area
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Jl. Sindanglaya Raya no.180. Cipanas-Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Located in the misty highlands of Puncak Cipanas, West Java. Novus Giri Hotel Resort & SPA is the ideal nature retreat yet comfortable escape from the busy hustle of Jakarta. Enjoy the relaxation and immerse yourself in the fresh mountain air with breath-taking scenery. Discover a calm sense of nature during your stay with an array of facilities catering to guestsโ€™ leisure, family fun and wellness pursuits. We welcome you to Uncover Tranquillity.
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Jl. Sindanglaya Raya no.180. Cipanas-Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Lobby Novus Giri Resort & Spa
Lobby 2 Novus Giri Resort & Spa

Discover More About Novus Giri Resort & Spa

Located in the misty highlands of Puncak Cipanas, West Java. Novus Giri Hotel Resort & SPA is the ideal nature retreat yet comfortable escape from the busy hustle of Jakarta.

Enjoy the relaxation and immerse yourself in the fresh mountain air with breath-taking scenery. Discover a calm sense of nature during your stay with an array of facilities catering to guestsโ€™ leisure, family fun and wellness pursuits. We welcome you to Uncover Tranquillity.

All facilities in Novus Giri Resort & Spa

Bar, Cafe and Lounge Novus Giri Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Novus Giri Resort & Spa
Swimming Pool
Entertainment Facility Novus Giri Resort & Spa
Entertainment Facility
Fitness Center Novus Giri Resort & Spa
Fitness Center
Lobby Novus Giri Resort & Spa
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Dining area
  • Fullboard with drinks
  • No alcohol

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Outdoor facilities
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle with surcharge
  • Secure parking
  • Shopping center shuttle with surcharge

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Sports and Recreations

  • Game room
  • Table tennis

Kids and Pets

  • Babysitting
  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer with surcharge

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Novus Giri Resort & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Information regarding additional breakfast and extra bed: 1) Additional Adult Breakfast Rp.188.000,- nett / adult, 2) Additional Child Breakfast Rp.94.000,-nett / child, 3) Extra bed Rp.483.000,-nett / bed (Including breakfast for 1 pax)

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Novus Giri Resort & Spa
115
Number of floors in Novus Giri Resort & Spa
2
Another facilities in Novus Giri Resort & Spa
A la carte breakfast, A la carte dinner, A la carte lunch, Buffet breakfast, Dining area

Frequently asked question in Novus Giri Resort & Spa

What are available facilities at Novus Giri Resort & Spa?
There are top facilites at Novus Giri Resort & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novus Giri Resort & Spa?
The standard check-in time at Novus Giri Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Novus Giri Resort & Spa provide breakfast?
Yes, Novus Giri Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Novus Giri Resort & Spa

8.6
Very Good

From 3,301 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.8

People often mention about Novus Giri Resort & Spa
All
Bedroom (56)
Staff Friendliness (53)
Room Space (52)
Hotel Area (52)
Ambiance (51)
Bathroom (50)
Family Friendly (48)
Surroundings (40)
Taste (38)
Activity Option (37)
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Traveler Reviews Novus Giri Resort & Spa

Number of reviews per page
20
40

Customer reviews

E***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 day(s) ago

Friendly staff, spacious rooms, fast check in.
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s***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The only setback is that there is no lift. But the stairs are doable.

2 people find it helpful

G***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.2

/10

Reviewed 4 week(s) ago

The water in the private suite pool was dirty, maybe because it was ordered +/- 30 minutes before check-in. The buffet menu at breakfast was not extensive for a hotel like Novus Giri, and the taste was also far from expectations.
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8 people find it helpful

Husain S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

The atmosphere around the hotel is very quiet, far from the hustle and bustle of the city, with beautiful natural scenery. The cleanliness of the hotel is well maintained, from the rooms to the public areas. The staff are also friendly and ready to help. Suitable for those who want to enjoy the tranquility and fresh mountain air.
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4 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Husain S, Thank you for your kind review. We are all glad that you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Giri Resort & Spa
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N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

first time staying here beautiful environment, quiet there is a warm water swimming pool, mini golf, given snacks after check out and allowed late check out if the room is empty but we intend to go home early because we are afraid of traffic jams :))))) Next will come back if there is time - in the room the water channel is clogged so the water stagnates.
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2 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear N*y, Thank you for sharing your โ€œAmazing Experienceโ€ at Novus Giri Resort & Spa. We are glad that your check-in experience was wonderful and our team demonstrated professionalism, efficiency and friendliness. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Giri Resort & Spa
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 7 week(s) ago

nice hotel, good experience, and so happy

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Accommodation's Reply
11 Mar 2025
Dear A***d, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

the staff very friendly good service and best place to staycation with your love one , many experiences , and very good place , awesome ..
+4

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Accommodation's Reply
11 Mar 2025
Dear K***a, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa
reineke d. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 7 week(s) ago

The staff are all friendly, the environment is beautiful. I stayed there not too crowded so it was nice and not stuffy. The breakfast is quite good. There are many choices. There is a warm swimming pool. When checking in, I was given a welcome drink. When checking out, I was given snacks. The facilities in the room are complete, there is a refrigerator, kettle, coffee maker, bathtub, many tables and chairs. The downside is when I complained that the kettle wasn't working, I called guest service, they said they would check it later, but no one came to check. Until I went home, no one came. That's all. The rest is all okay
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+5

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Accommodation's Reply
11 Mar 2025
Dear reineke d. P, Thank you for staying at Novus Giri Resort & Spa. During your recent visit to Puncak. We are very pleased to receive your positive review and kind words regarding our excellent facilities and services during your stay. Your feedback is very valuable to us and inspires our team to continue to provide the highest level of service and excellence. We look forward to the pleasure of serving you again in the future, ensuring that your next visit is truly an extraordinary one. Warm regards. Novus Giri Resort & Spa
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T***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 9 week(s) ago

The place is really good for family
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4 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear T*a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Giri Resort & Spa
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Tersia E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

lots of activities for kids. so good. swimming pool, then there's mini golf, paint lots more. for those who want to staycation this is really good
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Tersia E, Thank you for your review! We are glad to hear that you are satisfied with our hotel and its complete facilities. We look forward to welcoming you back for a more enjoyable experience on your next visit! ๐Ÿ˜Š. Warm regards. Novus Giri Resort & Spa
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N***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

We stayed on 27th jan, a the service given by MOD, Mr Adam, and Chef Yono, was above and beyond, I never regret, pick this resort for my birthday short holiday, And I should come back in the near future. All the staff, FOM Ms Fetty, and Pool restaurant, and dining staff were friendly, as well with Exec HK Mr elang ( can't spell his name. ) You guys met my expectations. Nick and fam
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Accommodation's Reply
05 Feb 2025
Dear N***o, Thank you for your review! We're glad to hear that you were satisfied with our hotel and enjoy our facilities. We look forward to welcoming you back for an even more enjoyable experience on your next visit! ๐Ÿ˜Š Warmest regards, Novus Giri Resort & Spa
Dhimas A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

for the location is indeed far so when going down it takes quite a long time to get to the Ciawi toll gate. But it is paid off by the very comfortable atmosphere of the villa, the staff are friendly, especially during breakfast, the kids are asked if they have taken coco crunch. Overall the best for the hotel
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Dhimas A. B, Thank you for your review! We are glad to hear that you are satisfied with our hotel and its complete facilities. We look forward to welcoming you back for a more enjoyable experience on your next visit! ๐Ÿ˜Š. Warm regards. Novus Giri Resort & Spa
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Eko K. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The service is very friendly and helpful, everything is available at the Resort except for a mini market.
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+3

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Accommodation's Reply
05 Feb 2025
Dear Eko to. B, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Giri Resort & Spa
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Hani R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 12 week(s) ago

The hotel staff is very friendly, including the cleaning service, you can check in before 2 o'clock. The swimming pool has warm water. The most exciting facility is mini golf. It was a very memorable first experience staying there.
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5 people find it helpful

Accommodation's Reply
24 Jan 2025
Dear Hani R, Thank you for your review! We are glad to hear that you are satisfied with our hotel and its complete facilities. We look forward to welcoming you back for a more enjoyable experience on your next visit! ๐Ÿ˜Š. Warm regards. Novus Giri Puncak Resort & Spa
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2***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 12 week(s) ago

The facilities and rooms are really good, the atmosphere is also calm and cool, very suitable for healing.
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4 people find it helpful

Accommodation's Reply
24 Jan 2025
Dear 2*y, Thank you for your kind review. We are all glad that you enjoyed your visit to Novus Giri Puncak Resort & Spa. We look forward to serving you again when you return! Have a great day! Best regards. Novus Giri Puncak Resort & Spa
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J***s
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

If I may suggest, for the facilities, having Netflix would definitely be better.
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3 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear J*s, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a great day! Best regards. Novus Giri Resort & Spa
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William a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

good hotel, atmosphere, reasonable price, breakfast has many choices and tastes okay
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2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear William a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Giri Resort & Spa
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B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.0

/10

Reviewed 14 week(s) ago

The property is old and many are damaged. Especially those made of wood.
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1 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear B*i, Thank you for taking the time to review your experience. We are sorry to hear about your experience. For information regarding the request for mattress type based on availability upon arrival. And for the services provided and improvements to the facilities, we will take note to improve. We apologize once again for the experience you had. We are actively reviewing our service levels to strive to improve them. We look forward to welcoming you better on your next visit. Warm regards. Novus Giri Resort & Spa
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Budi H.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

Highly recommended for staying with family.
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2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear Budi H, Thank you very much for your review! We are glad to hear that our team's service made your check-in and check-out experience easier and more enjoyable. We look forward to your next visit! ๐Ÿค. Warm regards. Novus Giri Resort & Spa
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L***u
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

hotel kids friendly.. staff ramah

2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear L*u, Thank you for your review! We are glad to hear that you were satisfied with the hotel and the friendly service that met your needs during your stay at Novus Giri Resort & Spa. We look forward to welcoming you back for a more enjoyable experience on your next visit! ๐Ÿ˜Š. Warm regards. Novus Giri Resort & Spa
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Number of reviews per page
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