The Win Hotel Surabaya

Hotels
8.4
Impressive
From 4,067 verified guests reviews

What Guests Say About Their Stay

Strategic Location (131)
Friendly Staffs (78)
Clean Room (89)
Affordable Price (4)
Wisnu A. B.
9.4
/ 10
Great service, the room is clean
Tommie H.
9.7
/ 10
Perfecto ! All staffing well coordinated by experience management hospitality with good welcome to guest it will be good if introduce welcome drink for check in, nice safe security, not mentioning helpful short distance shuttle service and puck-up, I give 3 thumbs up
Tiffany A. G.
10
/ 10
Comfortable room, good food and friendly staff.
In the Area
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Jalan Embong Tanjung No. 46-48, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
Parking
Elevator
WiFi
note: hotel was previously named The WIN hotel Staying at The Win Hotel Surabaya is a good choice when you are visiting Genteng. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Win Hotel Surabaya

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Jalan Embong Tanjung No. 46-48, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Lobby The Win Hotel Surabaya
Lobby 2 The Win Hotel Surabaya

Discover More About The Win Hotel Surabaya

note: hotel was previously named The WIN hotel

Location


Staying at The Win Hotel Surabaya is a good choice when you are visiting Genteng.

About The Win Hotel Surabaya

From business event to corporate gathering, The Win Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Win Hotel Surabaya.

Savor your favorite dishes with special cuisines from The Win Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Win Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Win Hotel Surabaya is the right place to stay.

All facilities in The Win Hotel Surabaya

Bar, Cafe and Lounge The Win Hotel Surabaya
Bar, Cafe and Lounge
Common Space The Win Hotel Surabaya
Common Space
Lobby The Win Hotel Surabaya
Lobby
Accommodation Services The Win Hotel Surabaya
Accommodation Services
CleanAccommodation The Win Hotel Surabaya
CleanAccommodation

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Fullboard with drinks
  • Gala dinner
  • Set menu dinner
  • Set menu lunch

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Business Facilities

  • Business center
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Banquet
  • Non-smoking room
  • Terrace on rooftop
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Accessibilty

  • Access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking

Transportation

  • Shopping center shuttle with surcharge
  • Valet parking with surcharge

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer with surcharge

Accommodation Policy & General Information in The Win Hotel Surabaya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
01:00 - 12:00

General Check-in Instructions

Guest must show Covid-19 negative test upon arrival, failing to do so may incur cancellation. Please visit The Win Hotel Surabaya VIRTUAL TOUR at https://goo.gl/maps/W7t6Lz9LXW72

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
14:00 - 22:00 - 01:00 - 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Win Hotel Surabaya
50
Number of floors in The Win Hotel Surabaya
7
Another facilities in The Win Hotel Surabaya
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in The Win Hotel Surabaya

What are available facilities at The Win Hotel Surabaya?
There are top facilites at The Win Hotel Surabaya such as AC, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Win Hotel Surabaya?
The standard check-in time at The Win Hotel Surabaya is starting from 14:00 - 22:00 while the latest check-out time is at 01:00 - 12:00
Does The Win Hotel Surabaya provide breakfast?
Yes, The Win Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Win Hotel Surabaya

Overall Rating & Reviews

From 4,067 verified guests reviews
8.4
Impressive
Fantastic
1,134
Very Good
2,247
Satisfying
210
Average
476
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (131)
friendly staffs (78)
clean room (89)
affordable price (4)
excellent service (3)
great cleanliness (3)
tasty breakfast (25)
great facilities (6)
comfortable room (3)
varied breakfast (3)
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Language
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Show Reviews with Photos
HP
Hapsaka P. W.
8.5
/ 10
27 Nov 2024
Pretty basic room. Walls are thin, you could hear all the sound from the hallway and room next to you. I tried the nasi goreng and coffee at the cafe. It was not bad but nothing special. But still, the price for the location is great!

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M***a
This is a guest profile.
9.7
/ 10
31 Aug 2024
Staff was friendly and fast to response. But, need to pay attention to the house keeping teams. Because yesterday I got disturb while staying there. The rooms are not soundproof so while I was sleeping I woke up by loud sounds of talking and laughing outside the room, my sister experienced the same in the other room (in the same floor level), so while the house keeping clean the corridors or other rooms they work while talking to each other sometimes with loud laughter sounds.
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S***l
This is a guest profile.
9.4
/ 10
21 Jul 2024
The staff were friendly. Room was comfortable.

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J***i
This is a guest profile.
5.6
/ 10
28 Jun 2024
Breakfastnya so simple ga buffet: (.

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sr
shinta r.
Staycation
5.4
/ 10
23 Dec 2023
Review photo of The Win Hotel Surabaya from Ardian K.
Review photo of The Win Hotel Surabaya 2 from Ardian K.

2 liked this review

DA
Dewa A. E. S. S.
Transit
8.5
/ 10
07 Apr 2023
Exactly like in the pictures, quite friendly staff and an interesting new art gallery literally in the hotel!

3 liked this review

LW
Lily W.
Staycation
8.5
/ 10
09 Jun 2022
Review photo of The Win Hotel Surabaya from Dedi Y.

1 liked this review

Muhammad S.
Holiday
9.4
/ 10
11 Dec 2021
Review photo of The Win Hotel Surabaya from Muhammad S.
Review photo of The Win Hotel Surabaya 2 from Muhammad S.

4 liked this review

EP
Eko P. S. R.
Business
8.5
/ 10
08 Jan 2021
Good very good and nice place.

1 liked this review

sr
sandris r.
Transit
8.5
/ 10
24 Oct 2020
Review photo of The Win Hotel Surabaya from Sandris R.

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Exterior 4 The Win Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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