Great staff very helpful. Hotel is gorgeous and convenient to Palermo

The morning staff person who checked us in was a mean horrible person. I had booked a room with two beds. He said I did not and went and got the receipt to show me. I said I made a mistake and can we have two beds. This is when he stopped talking to me and spoke to my companion only. He said we could have the two beds but no free breakfast in the morning I asked if we can pay for it. He said no. He was over by my friend and did not look at me while he answered. I want to point out here that the hotel had very few guests. Maybe 10 rooms rented out of 100. I came down the next day and asked about paying for breakfast. He didn't look at me and said what do I want coffee. He will get it. And he did like a madman My friend comes out of the breakfast room and says that the front desk person told her where the breakfast room was and told her to have breakfast. So you are saying what is up here Well, I am overweight and I guess he thought I would eat everything on the buffet so I couldn't have breakfast I went in breakfast room and ate because it was included with my room. So don't go here if you are overweight You will be discriminated against and made to feel bad about yourself. I never said a coarse word to this man and was treated unfairly. The rest of my trip around Italy was wonderful with very pleasant hotel staff

Monreale is a beautiful town, but if you can stay in Palermo, you can arrive there by taxi without changing hotel. The hotel is not close to the town, so you shall go into your own car and pary to find a place in Monreale. The hotel did not have a bell boy to help with the luggage. The breakfast was very basic.

Really difficult to find hotel and is in not a great neighborhood. Hotel is a little tired... not very many amenities in room. glasses, kleenix, more toiletries needed. very mediocre breakfast

Unpleasant welcome from man who proceeded to offer to make us a salad for lunch which he then served although restaurant was closed. Hotel gloomy, dark, awful colour schemes. Very few customers, fewer staff, only one on duty at a time. Dreadful location, no garden, in poorly built area on extremely busy narrow road, no pavements. We couldn't wait to leave. What a pity: the building in itself is old and beautiful and could be nicely decorated and the inner courtyard would have been pleasant to use had we been allowed to do so.

Ottimo albergo,ottima accoglienza,personale estremamente disponibile.Ci hanno portato la colazione in camera.

C'era un problema di tariffa ma lo staff è stato cortese a risolverlo

Très grande difficulté pour arriver a l'hôtel la première fois mais plus acceptable ensuite. Au total grand charme de ce palace perdu, il se mérite !

Con la mia famiglia abbiamo trascorso delle piacevoli giornate potendo visitare le meraviglie di Palermo e dintorni e avendo un buon hotel a due passi dalla città.

la nostra esperienza e' stata positiva una pecca i bicchieri della colazione di plastica anziche' di vetro. a colazione mancava la frutta fresca

Buon rapporto qualità/prezzo. Camere spaziose e pulite. Ricavato in una vecchia cartiera. Ampio cortile interno che ricorda il "baglio", anche se in realtà non lo è. Siamo partiti presto al mattino e non abbiamo potuto far colazione in hotel. Il sito dell'hotel non è eccezionale: strada stretta in mezzo a caseggiato.

Splendida struttura a pochi chilometri da Palermo . Se avesse una piscina e una sala fitness sarebbe addirittura insuperabile!!!!

Consigliato a tutte le coppie, viaggi d'affari, famiglie ecc, per la discrezione gentilezza e massima disponibilità. Un hotel cui rilassarsi e realizzare i propri sogni.

passé une bonne nuit dans le calme

Wir kamen am Ankunftstag an, und ein Schild am Eingang des Hotels sagte : Rezeption 100 m weiter unten im Genoardo Park Hotel. Dort angekommen sagte man uns : ja, leider wegen "eines unvorhergesehen Problems" sei Baglio Conca d'Oro geschlossen und wir würden Zimmer in dem anderen Hotel bekommen (das nicht so schön ist). Wie man auf diversen Bewertungsseiten nachlesen kann, ist dies gängige Praxis bei diesem Hotel. Selbst am Ankunftstag wurden noch Zimmer für das Hotel auf Expedia angeboten, obwohl es geschlossen war. Also : Nicht immer, wenn man Baglio Conca d'Oro bucht, kommt man auch dort unter.

Personale dell'hotel molto disponibile e cortese. La posizione dell'hotel è decentrata rispetto il centro di Palermo, ma è bene servito da mezzi pubblici (due bus al costo di € 1,30 con durata di 90'). In compenso, fuori dal traffico caotico e rumoroso di Palermo, consente di riposare in tutta tranquillità. Se non si desidera cenare in hotel, nei paraggi vi sono due trattorie- pizzerie.

Das Hotel liegt abseits der touristischen Route in der Nähe von Monreale. Mit dem Auto sind Palermo, Monreale und die Autobahn gut erreichbar. Leider gab es keinen Schattenplatz zum Erholen. Das Hotel ist gut geeignet für einen Aufenthalt von 2-3 Nächten, wenn man die Region erkunden möchte.