Only gave a lower star for service as was charged parking despite it being confirmed on my booking. Wasn’t pleased and forced to pay. Otherwise liked the hotel

After spending time trying to find a reasonably priced hotel we found this little gem. Some reviews were negative some positive. We were stopping over for a couple of days so just needed what it said on the tin!! The hotel staff were extremely friendly and helpful, the room basic, but very clean and air conditioned. Free soft drinks and water were added each morning, fresh towels and room cleaned even on a 2 night stay. Nice relaxing area and court yard for breakfast, fresh fruit, yogurt, coffee juice, bacon scrabbled eggs, everything you need to start the day. Not quite a 4 star but not necessarily a 3 star, no coffee/tea making facilities in bedroom but everything else, ensuite, safe, WiFi, TV. Area of hotel is a shame, but after walking the street I think all of Catarina is the same. I wouldn't blame the hotel but the local government, it could be so much more but little investment in clean streets and generally keeping it looking nice compared with other Itian regions we travelled through. On the whole if you need a proper hotel offering good service, somewhere safe, friendly staff you could do a lot worse than Katana If I need a stop over again in this area I would use again, a good central place to leave and explore.

Nice hotel, the area is a bit challenging on approach from the train station (on foot). The breakfast buffet is fantastic (avoid the filter coffee) and there is a full range of options. The AC did not feel effective overnight, although it was noticeably cooler on entering the room.

We had a great stay at this hotel

The Katane Palace Hotel is a very comfortable and affordable hotel. The staff is excellent and very helpful (special thanks to Santo who is great). The rooms are huge and check all the boxes for providing great accommodations. You cannot go wrong by booking at The Katane Palace Hotel!

- I wanted to shift my booking of the hotel for two days and they did not allow it, which is fine maybe all rooms were booked. But I was a little dissapointed when they would not even do a partial refund for 2/7 days we were staying in the hotel. - Bathroom is very large but with an annoying shower

Staff not available after 7pm, when they finally came they couldn’t fix the safe. The bed was very hard and I couldn’t sleep at all. The room was very stuffy. The area felt unsafe.

Quiet. Staff helpful parking car. Food not good. Very salty risotto. Dining room staff casual.

Property was spectacular. Breakfast was adequate. Drunk Bros bar across the road is a must. Area just very run down and dirty. Real shame. Be great if there were a pool but the hotel was beautiful !

The hotel was tastefully decorated. The seating area downstairs was co-ordinated and the chairs were comfortable. It gave a cosy feeling. It was nice to sit out in the square to have breakfast. The bedroom was spacious. The hotel was in a quiet area but perhaps the air conditioning was a little noisy. We did not turn it off as it was hot. A special word of thanks should go to the staff. They were all very helpful and nothing was too much trouble.

Very nice Hotel and breakfast was great. However, the shower is setup in a way that it splashed everywhere while showering, other than that it's a good hotel and very clean. 10-15 minutes walk to the busy main street where all restaurant and attractions are.

We checked in late in the evening and the night manager could not have been more helpful. Organising our car parking and helping with our bags. Excellent customer service!

good location and quiet

Old fashioned but comfortable. Staff are friendly and helpful.

Staff welcoming and very helpful. They arranged transfers and were happy to give lots of information on local area and things to see. We arrived early and our room was ready. Room very spacious and spotless. Hotel old worldly. Lovely terrace which was a welcome oasis from busy streets. The bar and Restaurant were good with again friendly and helpful staff. We used the restaurant on 2 evenings and we had plenty of choice at breakfast. Would stay there again if in Catania

Fast and good support , when I need

Very comfortable hotel with very helpful staff. Good restaurant.

Clean and staff very helpful

Average hotel to stay not far from centre. Basic, not very clean, payed parking on the site, basic breakfast. No kettle in a room.

Average hotel in reasonable area not far from the station and the main attractions. Friendly staff and good breakfast (and great cocktails!) but the hotel needs modernising - especially the bathrooms/showers.