The Westin Excelsior, Florence

Hotels

9.2

/10

Exceptional

338 reviews

What Guests Say About Their Stay

Stephen
10.0
/ 10
We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.
Paul
10.0
/ 10
2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
Jana
10.0
/ 10
I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
In the Area
See Map
Piazza Ognissanti 3, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Westin Excelsior, Florence is located in area / city Florence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin Excelsior, Florence

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Piazza Ognissanti 3, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
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Discover More About The Westin Excelsior, Florence

Location


The Westin Excelsior, Florence is located in area / city Florence.

About The Westin Excelsior, Florence

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Excelsior, Florence exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Westin Excelsior, Florence.

All facilities in The Westin Excelsior, Florence

Others The Westin Excelsior, Florence
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Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Terrace on rooftop
  • Banquet
  • PARKING
  • Ballroom
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box

Transportation

  • TRAIN_STATION_ACCESS_SURCHARGE
  • Limo or town car service
  • Valet parking with surcharge

Business Facilities

  • MEETING_ROOM
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • ROMANTIC_PACKAGE

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer with surcharge

In-room Facilities

  • TV

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in The Westin Excelsior, Florence

Important Note
  • Fee for full breakfast: approximately EUR 44.50 per person
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Covered valet parking fee: EUR 55 per day (in/out privileges)
  • Nearby parking fee: EUR 33 per day (984 ft away)
  • Pet fee: EUR 45 per accommodation, per night (maximum EUR 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Westin Excelsior, Florence
171
Number of floors in The Westin Excelsior, Florence
5
Another facilities in The Westin Excelsior, Florence
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in The Westin Excelsior, Florence

What are available facilities at The Westin Excelsior, Florence?
There are top facilites at The Westin Excelsior, Florence such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Excelsior, Florence?
The standard check-in time at The Westin Excelsior, Florence is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Westin Excelsior, Florence provide breakfast?
Yes, The Westin Excelsior, Florence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Westin Excelsior, Florence

9.2
Exceptional

From 338 reviews

Cleanliness

9.4

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

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Traveler Reviews The Westin Excelsior, Florence

Number of reviews per page
20
40

Top reviews

Stephen

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.
Read More
Cynthia

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏
mansour
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

amazing especially front desk very hospitality.
Ronald

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Location historical value great service
Cristian

4.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Outdated
Michael
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Excellent
Paul
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
Jana
icon-Leisure
Leisure

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
ROBERT
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Very overpriced compared to other hotels we stayed at in Italy on the trip with less amenities.
Douglas
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Great traditional hotel. Lovely location on the Arno. A service
Dmitri
icon-Business and Leisure with Partner
Business and Leisure with Partner

6.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Liked location, view. Disliked staff and service
Rina
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

We loved being right next to the Arno River. It was an easy walk to the Oltrarno area and just as easy to get to the main sites of the city. Our room was surprisingly large, but the windows were placed oddly high so that we could only look out of one of them from a small set of stairs if we tiptoed. The views from the rooftop bar were magnificent! We'd stay here again.
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Deborah
icon-Business and Leisure with Children
Business and Leisure with Children

8.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

Everything was great about this property except it was a little to old and dark for my taste.
David

10.0

/10

Reviewed 111 week(s) ago

Hotels.com verified review

Amazing staff and in a great location.
Duane
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony
Helen Mary
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

Exceptional in every way!! Just perfect!
Nicholas
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 130 week(s) ago

Expedia Group verified review

Bar service was limited to roof top bar and restaurant, lobby area lacked bar service for quite meeting.
Nicholas
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 134 week(s) ago

Hotels.com verified review

Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location!
emma
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 134 week(s) ago

Expedia Group verified review

Wonderful !!!!
Jorge F
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 136 week(s) ago

Expedia Group verified review

Honest, happy and very kind S
Number of reviews per page
20
40

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Others 4 The Westin Excelsior, Florence

Disclaimer

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