Hotel Tsubakino

What really made our stay special is kindness and attentiveness of the staff. We had large suitcases, and though the train station was a five minute walk, the front desk manager noticed us struggle walking uphill and came to our rescue with a hotel van, loaded and unloaded our bags. The dropoff service was not included, and we did not ask for it. He did it out of compassion and kindness. Very touching. Food was delicious! Do book dinner if its available. We had a traditional tatami room, which was cute, though a bit dated with some tears on the faded couch upholstery. The shower was very small, which is expected. We were lucky to have a private shower as many ryakans make you share. Great experience overall.

The ryokan is lovely and the meals were excellent. The private outdoor onsen was particularly appreciated. The staff was very helpful.

Great traditional riokan with a beautiful outdoor onsen. Breakfast and staff were really good. The elevator has bad smell, however, and the property is quite pricey.

Loved our stay, the staff were absolutely lovely and made it so warm and welcoming. Definitely recommend

The staff are exceptional, they are very kind and professional.. the breakfast and dining options are amazing!! The onsen was so beautiful, this has been my favourite hotel here in Japan, can’t recommend it any more highly

Wonderful staff and a fantastic onsen

The hotel is hidden up in the hills of Yubanka and is a welcome surprise from the tourist epicenter of Nagano. The hotel has an amazing breakfast and couples can use the onsen on the roof for a price. The monkey bus leaves daily for exploration of the local hills. Great price and quiet. Staff was polite and friendly. Great experience and loud visitors need not apply.

My family enjoyed our stay at Hotel Tsubakino. We had a traditional Japanese room with a mountain view. The sunset views from our room were very nice. We also enjoyed the private onsen both nights of our stay. The temperature of the water fluctuated so the second night it was really hot and we were unable to stay in the water long. We had both the Japanese breakfast and the western breakfast. The Japanese breakfast was very impressive and it was tasty - although a bit much for the morning for our kids. So we tried the western breakfast on our second morning. It was good too. Beds were comfortable and the service was attentive and helpful. We came for the snow monkey park and while the snow monkeys didn't show up on the day we were there, I'm still happy we visited this beautiful mountain town. Would also recommend Sushiya for dinner.

Enjoyed overall stay. The room is great. Hot springs are awesome. Vegan options for the food could be better. Make sure to check that kids are included when receiving confirmation. We didn’t and have to pay 1/4 more and it was already expensive. I checked the price online for four of us and it was exactly as we paid while booking but the confirmation letter didn’t include kids so we have to pay anyways. Otherwise happy with stay.

We did the half board option and the food and service was excellent. It was great for experiencing Japanese cuisine and culture. Staff very friendly and helpful. Close to the station and the bus to see the snow monkey park.

Excellent service and welcome.

A great stay. Great private bath. Had lots of fun.

We stayed two nights at Hotel Tsubakino during our honeymoon. The hotel was clean and inviting, the staff were immediately welcoming, taking us into the lounge to welcome us and get us checked in, offering us complimentary drinks. The room was large, clean, well appointed and included is own hot spring fed bath. Each breakfast and dinner was served in a private dining room with multiple courses of incredible food. Hotel Tsubakino was easily the best stay of our trip.

An unforgettable experience with my son who is 9 we enjoyed the private onsen with 2 separate baths we bathed under the stars which was perfect. The staff was incredibly accommodating attentive and so SWEET , the Japanese chocolate covered pecans are dreamy definitely grab a box or 2!

really enjoyable would highly recommend

Excellent hospitality. Amazing meal services. Very kind staff. Our stay was amazing and we quite enjoyed the onsens! Looking forward to coming back

A friendly warm welcome and drink were received on arrival. This was our 2nd visit to Yudanaka. Very comfortable traditional rooms, and the outside onsen on the 5th floor was great. The nightly wine bar was a pleasant surprise and the Japanese breakfast was high level. Would definitely stay again !!

The staff were incredible, the service was incredible, the food was amazing, the onsen was fantastic. Great value for the level of care that the staff give. I really want to come back and stay at this hotel for a week. 10/10 recommend!!

This hotel was so incredibly amazing in every regard. We arrived and were provided a wonderful welcome drink. We booked a western king bed with an outer room for tatami mat as there were 3 of us. The rooms were very spacious - and had large sitting area and a massage chair. The Nespresso coffee machine in room was fantastic- but the coffee machine in lobby that opened at 6 AM became my best friend. The baths in this hotel on the roof were absolutely beautiful with incredible views of the mountains. We booked the private bath too- and this would be fantastic for a celebration as had beer and champagne. The food in this hotel was 5 star and so artfully presented. It was delicious and we had a choice of Japanese or western breakfast. The Japanese breakfast was amazing. They make their own apple juice which was so yummy. The staff at this hotel were so polite, accommodating, helpful, kind, and the absolute best. This was truly a special find- and I would recommend this hotel to one and all. It was very special. Very close to train station, very quiet, and close to the Heiwa no Oka Park (largest brass Buddha) and snow monkey park. We actually walked down from Snow Monkey park to hotel thru Shiba Onsen. I loved Yudanaka, Yamanouchi, and Hôtel Tsubakino!

Absolutely excellent. Great onsen with views of the mountains. Staff is very helpful.